Instabug vs Wrike

Instabug has 89 reviews and a rating of 4.63 / 5 vs Wrike which has 1617 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.63 / 5 (89)

4.24 / 5 (1,617)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

December 8, 2020

January 14, 2021

Pros/Cons

  • Pros

  • - Easy to integrate - Easy to use mostly - Provides good information on customer setup to assist in debugging issues

  • It just works. You simply put few lines of code and, shake your device and report bugs. Easier bug report than ever. The customer service is amazing, responses within few seconds-minutes.

  • Cons

  • Although this is great feature the Jira integration is poor configurable. But reported through it is messy.

  • I wish there was a HelpScout plugin so that we could respond direct to live users from our HelpScout inbox. We have a bit of a workaround, but it's not nearly as quick as a direct link could be.

  • Pros

  • Super easy to communicate with my team and complete tasks.

  • We have used Wrike for a while now and it has been great for us!

  • Cons

  • I really loved this program, however sometimes the login session becomes slow and there are some synchronization details.

  • The software can be glitchy at times, but the customer service that Wrike provided was always spot on and they helped resolve issues quickly.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux