Tudodesk is a cloud-based business management solution that helps workshops, job shops and repair and service centers to manage customer inquiries, estimates, invoicing, payments and more.
Tudodesk's features include integrated messaging, live chat, automated email, contact management, leads management and more. Users can also create and send proposals, quotations and estimates to their customers. The solution also helps users to generate invoices, which automatically calculate sales tax, GST and VAT and can be accessed by mobile phones and tablets.
Users can create multiple job sheets with specifications, photos and progress and share them with technicians and customers. Additionally, the solution features deposit requests, shipping notes, packing sheets and cloud storage for uploading client files, photos, CAD drawings and paperwork.
Services are offered on a monthly subscription basis that includes support via email and live chat.
Louise from Ashford Chroming
Employees number: 2-10 employees
I've also found that my customers love the automations, my business is now 24 hours a day and dealing globally this means we are always open for business.
Using this app has changed the way we work. It's reduced so much time in processing our orders and updating our customers as the automations cover all sorts of follow ups and marketing mails to help win business. As a business owner my time is valuable and this product has given me more. It's also made me more aware of our margins and how many cancellations we were getting and allowed me to explore this with my team and make some changes to better aid our service.
The only downside is that I didn't need to employ an admin person any longer which of course makes good business sense but a shame for staff. The app has covered so many jobs we used to do manually, and as it does it's job the first time every time, it's super efficient.