About Asset Panda

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.

Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

1,095 Reviews of Asset Panda

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(733)

733

4 stars

(333)

333

3 stars

(26)

26

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1095 results

April 2019

Shayne from SellerPrime

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

April 2019

Suitable for diverse inventories!

I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing. However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware. Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time. Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!

Pros

1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is. 2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move. 3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets. 4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware. 5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.

Cons

1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing! 2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.

Response from Asset Panda

Replied May 2019

Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

February 2020

Douglas from Center for Counseling & Consultation

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2020

Asset Panda Review from Financial Director / Nerd

We have not experienced any difficulty with the availability of the product (downtime) and think the flexibility is the strength of the software. The import feature works very well and reporting is very intuitive. We still have a way to go with implementing some of the finer points of the software namely bar coding. We were also implementing a new EHR and Accounting software at the time which reduced some of the features we did not implement.

Pros

The ability to customize the fields and change them to fit your needs. It was a SaaS type solution and not terminal based on local servers. We also have accounting software, document management software, and Electronic Medical Record software and we have the least amount of issues with Asset Panda.

Cons

Support is mostly thru emails, but this is true of our EMR software as well, which is the primary software most of our employees use everyday. Therefore, what I dislike a little is more of an industry trend. The positive side of it is assistance is documented. Actually, we haven't had to use support that much.

Reasons for Choosing Asset Panda

The alternative product offered discount to Non-Profits so it was a more cost effective solution, however, everything being equal I preferred Asset Panda based on features. Asset Panda worked with us on price and removed that as a barrier. I also was impressed with some of the large companies using the product, which I suspect had more complex scenarios than ours.

Response from Asset Panda

Replied February 2020

Hi Douglas, we appreciate your writing a review on the Asset Panda platform. If anything comes up we can help with please refer to our comprehensive knowledge base and reach out to our World-Class client success team. Thank you for the opportunity to serve you.

June 2020

Adolph from Ver Halen Inc

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2020

Great Customer Service

I was not happy with Asset Panda for about 15 minutes when I learned there was an issue with our account. [SENSITIVE CONTENT HIDDEN] reached out to me via email and phone. After speaking with her I was in a much better place. She quickly addressed my concerns and taught me more about the system. She is also actively working on some details with our accounts. She follow up and skills on the phone will keep me as a customer.

Pros

Customer Service and getting updates from our account rep

Cons

I do not like the flexibility with multiple accounts, lack of equipment provided (barcode maker), charging for support/training, and complexity of the software.

Response from Asset Panda

Replied June 2020

Hi Adolph, we appreciate your writing a review on the Asset Panda platform. Our system is designed to be as simple as you want or expansive. This combination allows our platform to grow with your company as you grow. We are glad you had a great experience with our customer service team. Thank you for the opportunity to serve you.

June 2017

Adam from Florence City Schools

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2017

A complete letdown

We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Pros

Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point. I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative. Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets. The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Response from Asset Panda

Replied June 2017

Hi Adam, we appreciate you taking the time to write a review. I checked with support and they informed me that everything is fixed and working properly. They said the account was turned off for lack of payment automatically by our system. Also, I went into the history and saw the issues we had when we initially installed AD and the most recent problem. Your account was a particularly hard one for us on the AD install. We are glad all the issues are fixed. Our support and development team are hard working honest people. Your account was highly abnormal on the AD install and it took a while to trouble shoot it. On top of that, we have to prioritize support for clients with up to date payment. The account will be open for you once we received payment.

March 2020

Peter from Chaffee Industrial Roofing

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great for Warehouse Inventory and Equipment Management

Our current system is a paper based system we have used for over 30 years. Our goal is to become more digital and, with it, more efficient. Also, this will enhance our ability to track products and equipment easier and faster.

Pros

The system is very flexible. Also, it is easy to use, especially after everything is setup.

Cons

More expensive than other systems. 1 year required subscription up front is downside if it doesn't work.

Reasons for Choosing Asset Panda

More flexible than these other products, so we felt we could make it work better for our organization. Also, it was easy to use, especially for new users, so we thought adaptability would be better.

Response from Asset Panda

Replied March 2020

Hi Peter, we appreciate your writing a review on the Asset Panda platform. If anything comes up we can help you with please refer to the extensive knowledge base and our World-Class client success team is ready to help as well. Thank you for the opportunity to serve you.