eMaint CMMS Software


 

eMaint, a Fluke company, is a computerized maintenance management software (CMMS) solution that assists thousands of businesses worldwide to manage enterprise assets, streamline workflows, track inventory and schedule preventive and predictive maintenance.

The core functionalities include tools for tracking, managing and controlling work orders and requests, inventory and spare parts, work schedules and assignment, monitoring equipment condition and supporting regulatory compliance.

eMaint’s web-based, Software as a Service (SaaS) solution can be accessed on PCs, smartphones, tablets, and any other browser-based device. Every eMaint subscription package includes a Customer Success Manager, unlimited helpdesk support (via phone, email and live chat), daily data backup, and software updates and enhancements.

This solution can be configured for businesses of any size, from small organizations to Fortune 500 corporations, and is flexible enough to serve a variety of industries, including (but not limited to) manufacturing, facilities management, fleet, energy, healthcare and universities.

 

eMaint CMMS - Dashboard
 
  • eMaint CMMS - Dashboard
    Dashboard
  • eMaint CMMS - Asset management
    Asset management
  • eMaint CMMS - Inventory management
    Inventory management
  • eMaint CMMS - Preventative maintenance
    Preventative maintenance
  • eMaint CMMS - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

186 Reviews of eMaint CMMS

 

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Software Advice Reviews (78)
More Reviews (108)

Showing 1-20 of 78

Mazen from Saudi Naval Support Co.
Specialty: Telecommunications
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Controlling your Work Flow & Tasks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Software offering a lot of features to cover majority of FMD & Other Daily tasks and schdule of repair works needed, friendly use interface

Cons

adding some features will make it in top of the scale and will cover the full range of tasks and job requirements

Review Source
 
 

Jon from Ammex Plastics
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

This system is loaded with capabilities and is user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

I was a bit intimidated at first switching from a basically paper / spreadsheet system. Now the more i use the system the more i realize what it is cabable of. For what the system is capable of and the support staff that they have to help ensure your success, the system is worth it.

Pros

We just got through the On Site Kick off (4 days with an implementation specialist). Definately worth it! We were able to get the various modules, screens and reports set up the way we wanted with an expert that did it for us as well as showed us how in the process. We haven't gone "Live" yet but we are already using the work request / work order module so we could start tracking corrective actions right away

Cons

Haven't had any yet,,, the support that Emaint has provided has been accurate, helpful, and timely thus far.

Review Source
 
 

Michael from Brill
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2018

August 2018

So much functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-Endless customization to your needs
-Adding work orders (or work order requests) is straightforward
-User hierarchy is very useful for giving access levels throughout the organization
-Web-based so you can access it anywhere
-They will send trainers out to your site to teach you and your team how to set up and use the software
-Can connect it to monitoring tools for easier data collection

Cons

The reports themselves can be quite difficult to set up. When I called customer service, they told me they'd rather set the reports up for the end users rather than trying to train people how to set up their own reports. Once the reports are set up they're super easy to run.

Review Source
 
 

Jeff from Apparel & Fashion
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2018

August 2018

Emaint Excellence

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love this CMMS.

Pros

The support staff makes the transition perfect. The main page has all the info I need to run all three of my sites.

Cons

Takes a long time to install all aspects. I would like to have a few more techs for the price, maybe balance admin and techs better.

Review Source
 
 

Simon from USDA USFS
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Excellent customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I most liked the exceptional level of customer service I received. In managing the use of multiple facilities I found this product to be optimal for my needs.

Cons

I wish there were more applications for this software! I can't say anything bad, only that I wish I could use it more!

Review Source
 
 

Caryn from NBD
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Good Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

pretty good experience, works well without many kinks, works well when you get used to it, very helpful

Cons

need some training to really get up to speed to get used to it, lots to learn which can take some time

Review Source
 
 

John from Brill, Inc.
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

eMaint Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very good CMMS program. We have reduced our downtime and parts searching by using this system. Very good once you get used to it.

Cons

Will need training to learn all of the functions. Luckily, eMaint offers a lot of training to help you learn the system.

Review Source
 
 

Melissa from Property Maintenance Unlimited
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Wonderful Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are almost done with the 4-week implementation process, and with each new step we have realized more ways this software is going to streamline our day-to-day processes to greatly increase efficiency, as well as become a powerful reporting tool for that will provide us with far better data than we have ever had.

Pros

Customization, fantastic service from sale through implementation, excellent training that results in ease of use.

Cons

No complaints - it is a LOT to learn and a LOT of data to transfer, but that's to be expected with any software change (especially if, like us, you're pulling the data from a variety of sources), AND the implementation specialist and the online training have really helped us with both.

Review Source
 
 

Amer from TRAMS Property Management
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

eMaint CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- easy to learn
- not expensive
- automatically generate work orders
- responsive customer support

Cons

- few bugs every once and a while
- requires some time as a setup
- could have better reports compared to other softwares in the same trade

Review Source
 
 

Alli from ICPM
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Try it. Its pretty easy with a lot of support.

Ease-of-use

Functionality

Product Quality

Customer Support

I did want to learn more on You Tube of developing the app for my business better. I like to do it alone when I can.

Pros

Most of it is self explanatory. I always get follow ups from the support staff to be sure I have what I need.

Cons

I haven't found any yet. I would say I would like more instructions available instead of going to support so much to figure it out.

Review Source
 
 

Stephen from Santa Cruz Seaside Co.
Specialty: Amusement Parks & Zoos
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

This product actually works.

Ease-of-use

Functionality

Product Quality

Customer Support

I'm coming from Bigfoot CMMS and my organization made the switch over to eMaint. eMaint made a data transfer template because enough customers were switching away. I think every user we have has gave two thumbs up on that decision. I've only heard a few times during the transition/development process "oh that's hard-wired into the program, we can't change that" You can change almost anything you want. You want a drop-down menu here instead of freeform type field, done! The load times between pages are actually reasonable. To me it's lightning. Rarely see error messages, too!

Pros

SPEED! Data Dictionary. Almost fully customizable forms. eMaint University provides training right there for end-users. Development/customer support communicated during the hurricane that hit Florida last year. It actually feels like a finished product, and your organization can work with eMaint to tailor it to your needs. Requestors are available to not have logins, submit requests through a website and receive automated emails on progress.

Cons

Every once in a while you encounter bugs (taxing twice on invoices, random stuff), but I'm willing to look past that because the development team seems competent enough to fix all the problems we have had so far. I'm told eMaint licenses/how we are using licenses costs more than Bigfoot, but I haven't seen the invoices to give particulars.

Review Source
 
 

Elaiza Grace from TIP-QC ORIENTS
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great tool for Preventive and Predictive Maintenance!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With this maintenance software you no longer need to have a big team to do the job for you for this will already help you easily manage production flows, track job orders, and schedule maintenance!

Cons

Familiarizing software features could take you some time. But it is guaranteed easy to use and navigate!

Review Source
 
 

Joe from Stevinson Automotive
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Does everything I was looking for and more, for a very affordable price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would highly recommend the product. I vetted 5 companies, and eMaint is the one I chose, and so far, I am glad I did.

Pros

What sold me was the continued free education for product use and support. From setup to full implementation, the process was smooth. I have never used a maintenance program before, and I feel like a pro at it.

Review Source
 
 

John from M. Palazola Produce
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Probably the best for my wants.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Out of the 6 CMMSs I tried, this was probably the best to fit my needs. It is highly customizeable with different account priveleges depending on the need.

Cons

This is one of the more expensive options and there is no way to buy the system outright. Also the learning curve is a bit higher then most others.

Review Source
 
 

Becky from Arvig Construction
Specialty: Construction and Engineering
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Sales were great but support and getting answers from sales has been very difficult. It would be nice if there was better training upfront instead of email University on our own.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There are a lot of options available. After an initial training (which there was none) the email university would be a great backup resource.

Cons

Lack of training up front. We did a webinar but ythe guy went so fast and there was no one to answer questions after we logged on to go to work on it.

Review Source
 
 

Mark from Trapac LLC
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

A pup you train the way you want

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used and implemented several CMMS systems. eMaint is my favorite and I would definitely look to use them again. The eMaint SaaS product is very competitively priced with some value-add learning materials beyond the CMMS in their eMaint University add-on.

Pros

Out of the box a lot of configuration is required with a lot of superuser flexibility to do it the way you want.
X4 interface is visually pleasing and easy to navigate.

Cons

The current platform is X4 but there is a lot of legacy features from their X3 platform if you want to do more than the most basic of functions. eMaint are already marketing an X5 platform. I only hope they actually finish all of the features.
To the above point, there is a few program features not done, or they took a half assed easy approach. PM forecast an example where you can forecast calendar based PMs only, feilds like average daily use exist out of the box so it should be readily possible to forecast hours based PMs. This request exists within their user forum.
My company has a very particular way to receive goods and process invoices. eMaint has these as hard coded features not configurable.

Review Source
 
 

Anoosha from Taashee Linux services
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

The leading maintenance & management system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

When you need a competent Project Management Software product for your business you must make time to examine several solutions. It doesn’t have to be tricky, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see Maintenance Care’s overall score of 8.0 and compare it against eMaint’s score of 7.5; or Maintenance Care’s user satisfaction level at 99% versus eMaint’s 100% satisfaction score. The assessment will help you see the pros and cons of each program, and choose which matches your requirements better. Aside from the main features, the solution which is simple and intuitive is always the better product. Users who want to save some time or want a Maintenance Management (CMMS) Software advice from our team might want to try out these top choices for this year: Bigfoot CMMS, Hippo CMMS, Corrigo.
Helping organizations around the globe implement world-class maintenance operations with its cloud-based software solutions.
Work Orders and Requests
Asset Management
Inventory Management
Preventive Maintenance
Reports and Dashboards
Mobile Maintenance
Predictive Maintenance
Work Scheduling
Document Storage

Cons

There are some lingering things form previous versions that can be problematic. But support is there to help fix it fast.
It takes awhile to get everything in the system (parts/inventory/assets) but once you do, it is great and easy to use.
Requires prior experience working with Maintenance Software Hard to track inventory/parts UI can be difficult to comprehend initially

Review Source
 
 

Brady from Hennessy Industries
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Great CMMS software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

eMaint has a very user friendly interface, an abundance of useful features, and fantastic customer service system.

Cons

Not a major deal, but there is a lot of information in the program, and it can get a little overwhelming at times.

Review Source
 
 

Amjad from Iraq Drilling Co.
Specialty: Oil, Gas & Mining
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

nothing

Pros

simple as what the required need and able to expanded in future where ever need and the support is so helpful

Cons

emaint need to manage how can the support team response at the holidays and weekends because many facilities, the jobs still open even at these days.

Review Source
 
 

Stephen from Tecumseh Products
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Easy to work with and a great value!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Patrick presented the software in such a manner that anyone could understand.

Pros

I like the price of this product and the ease of use. I also like that we have our own personal Customer Service Professional assigned to us if we need help.

Cons

The initial start up is going to be hard, but I have my own customer service professional assigned to our company to help.

Review Source
 
 
 
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Showing 1-20 of 108

Astrid J. from University of Puerto Rico, Central Administration
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

I love this program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience has been good and every time we ask for a new feature for the program, we feel that e Maint personnel considered our solicitude and are included in the updates.

Pros

What I like the most about this software is that it is so configurable that in the implementation you end up having a custom made program that fits just right for your organization.

Cons

What I like least about this software is the mobile application. I'm looking forward to the new updates to see if the mobile application improved.

Review Source: Capterra
 

matt from Harrahs Cherokee Casino and Resort
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

eMaint simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

eMaint allows us to make everyone accountable, its easy to track issues and look at histories.

Pros

The completely customizable options and the great customer service put eMaint at the head of the pack.

Cons

The use of the scheduler via a calendar does not function properly, we are awaiting the update.

Review Source: Capterra
 

James W. from PVI Industries
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

How to fall in love with the bomb, or use CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, my old software was outdated and very unfriendly. The web interface is a big plus also.

Pros

The software once up is easy to use, but the real plus is the support. The system(s) in place to help you get on track are top notch. Even a novice with little experience with this type of system would have very little trouble getting up an running in a reasonably short time.
The web interface has proven to be an unexpected money saver. Not having to have any special hardware to run the software has allowed us to use end of service life surface pro's, and laptops. I spent 0 dollars out of my maintenance budget on computers for eMaint.

Cons

Not as intuitive as one would like, some stuff you just have to know where it is found, or you will have trouble finding

Review Source: Capterra
 

Bryan from California Academy of Sciences
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Powerful CMMS but you need to set it up right

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

emaint had challenges understanding our initial needs, and while they can do everything we requested, we discovered some features only work with others disabled. We have not had any major downtimes with their service and they are responsive to feedback. Some development takes long, especiall when they are working on new updates.

Pros

it is powerful and has a variety of features suitable for most maintenance or factory settings.

Cons

it is clunky and requires many 'clicks' to navigate through, long set-up time

Review Source: Capterra
 

Jamie from SMA America
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

eMaint asset Managment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great tool and high quality

Pros

Lots of functions and features, great support

Cons

Geared mainly thirds facility maintenance and managment so sometimes features not configurable easily for other applications.

Review Source: Capterra
 


December 2018

December 2018

eMaint out of the box

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are very excited to roll out a CMMS that is more user friendly than most accounting based systems that lack the features and functionality for capture Maintenance KPI's.

Pros

eMaint is highly configurable to your Maintenance process workflow.
The relationship with Fluke is a win for implementing Fluke device monitoring, aka, PdM.

Cons

Out of the box, fundamental operation is not there.
There are quirks and features that need to be turned on to operate.
This obstacles must trip you up in your rollout in order to be "fixed".

Need a team dedicated to driving an out-of-the-box solution so that Users can hit the ground running.

Review Source: Capterra
 

David from Anaergia Services, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great out of-the-box solution to CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great overall experience from my past year and a half using the system, working with multiple CMMS, attending multiple in person training, and using their online training tools. I am always recommending eMaint to anyone that i think could benefit from a system of this caliber.

Pros

The software has all the basic features and functionalities that you need for a great CMMS program, that is adaptable and customization for many industries and demands. There is more in the system than i think most customers even take advantage of, but the customer support team has always been there to help brainstorm ideas and best practices for implementing the system to deliver what you need.

Cons

There are certain scenarios that the system can act a little glitchy at times in regards to the reports and report output into HTML/excel that can be frustrating, in terms of formatting not being adjustable and other quirks that you just have to accept. For example the excel reports only export as an excel 2003 doc, i mean come on that is sooo outdated, and then on top of that all the columns are tiny, and you have to manually drag them out each time, these are small annoyances. The HTML exported reports also have no page margins, so the table literally goes all the way to the edge of the page, making parts get cut off upon printing, and this is something that cant be adjusted in the system. There are other limits that the system can just not do for reporting that i wish it could. In general though, the bulk of my grips with the system are all reporting based, the system itself and its functionality and consistency with the base CMMS module is great and even the reporting is still great, just small improvements could be made to make it even better.

Review Source: Capterra
 

Robert from Idahoan Foods
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

eMaint product review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far we are overall happy with the eMaint program. We are a fairly new customer and so my experience is limited at this time.

Pros

I like the flexibility of the program. Just about anything is possible and X5 will be even better when we are ready to switch over. I like the look and organization of the program. Customer service is very helpful and responsive. The reporting functions are very flexible and useful. I like the flexibility with the user rights that can be based on the type of user role they are assigned or by the individual if special privileges are needed.

Cons

There are some pieces of the program that are hard to find. Part of the problem is that there are pieces of eMaint that still run on the X3 platform as well as X5. It will be great when everything runs off of X5. The mobile program is a little inflexible which is frustrating. Again, with X5 the mobile will also run on X5 which should be a huge improvement.

Review Source: Capterra
 

Rick from Hoyt Archery
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Not sure what you are loking for in the title.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Booked Labor: This KPI allow me to track my labor charges sorted by WO type. Our goal is 80% Corrective and 20% Reactive booked labor with an 85% labor efficiently. My reactive booked labor normally is directly related asset efficiently and DT. Grouped and sorted by asset tells me what assets need to be focused on
Reported Hours: This KPI allows me to track wrench time. One way we use this is to get a base line for the time it takes to perform scheduled tasks so we can have an accurate forecasted scheduled repair time, for future repairs.
Down Time/Failure codes: This KPI Failure codes Allows me to identify issues down to the composite level so we can perform a root cause analysis to determine where we have opportunity for improvement.

Pros

What I like most about the software id how easy it is to add change and design the fields to meet my matrix needs

Cons

I can not think of any I do not like about the software

Review Source: Capterra
 

Samantha from Boasso Global
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

User Friendly

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I mainly use Emaint to pull reports for auditing use. I like that we have one place where important info is stored. We use it to keep track of inventory, drivers, work orders for maintenance, and asset information.

Pros

I like the Emaint links to other software that we use and that it is user friendly. I am able to generate reports for audit purposes.

Cons

I can't say that there is anything on my end that I do not like, however, I know that there is a lot of potential and plans for our company to extend the use. Maybe more training on what and how to accomplish our goals would be nice.

Review Source: Capterra
 

Bruce from University of Illinois @ Chicago
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

I used a trial of this system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is something that will be used around the country to help set up predictive and proactive maintenance management systems and also keep track of all the files for easy look ups.

Pros

It seemed to offer everything I could think of that I could use to make my job better , more efficient and easier to solve problems

Cons

The price was more than I think the company I work for would want to spend.

Review Source: Capterra
 


October 2018

October 2018

eMaint CMMS Software Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Highly recommended!!

Pros

eMaint CMMS software is extremely user-friendly and delivers to expectations.

Cons

No cons. As you would expect from Fluke!!

Review Source: Capterra
 

George from Belstra Milling Company
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Very useful Maintenance Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I had very simple recurring maintenance items to track and using this tool made it a very organized process in taking care of the large equipment that needed routine services. You can schedule recurring and needed maintenance on your equipment.

Cons

It does take some learning to use, but like any software with some practice you can learn the functionality quickly.

Review Source: Capterra
 

Danielle from W Holdings Co Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Great reports and makes it easy to track everything

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The reporting is very modifiable, and we can get all the information we need about our equipment. We know exactly what needs to be done, and what's been done. It's absolutely perfect when maintaining large tractors and other farm equipment

Cons

It is very costly, but compared to what you save in time, it's worth it.

Review Source: Capterra
 

William from County of Orange, California
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

A good basic system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking of outstanding work orders, by trade and / or individual. Short term scheduling for routine PMs.

Pros

Able to keep tracks of labor hours for cost analysis. Able to schedule work orders effectively, for all workers, by trades.

Cons

Supply tracking and stock inventory algorithm needs improvement. Cannot research history to reference prior repairs or replacements.

Review Source: Capterra
 

Allen from Herbalife Nutrition
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

We migrated from Faciliworks CMMS to Emaint's CMMS in 2015. Emaint's customer support was the key.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are able to organize all of our data in one place. Including PMs, work orders, calibrations, equipment manuals, floor plans & service requests.

Pros

This software is very user friendly and flexible. We are able to have production personnel create work requests, add pictures if necessary. I have all our machine manuals in the document storage section. We use the software to track equipment PMs and Calibrations. It is really a well rounded software.

Cons

Because this software is continuously updating software versions, we sometimes experience bugs or bug repairs. Emaint is very good about publishing the reports on what has changed with the new version of the software.

Review Source: Capterra
 

David from Quarry Services

May 2018

May 2018

Has the bells and whistles, but mobile use is frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

eMaint offers all of the features you could want with a CMMS. Forms are customizable. System is reliable. Customer service is excellent.

Cons

The mobile functionality was a deal breaker for us. They do not have an app. Instead, they have a mobile browser based version. It is clunky and difficult to use, especially for people with limited tech experience.

Review Source: Capterra
 

Uwoajega from NAOC Ltd - Nigerian Agip Oil Company

April 2018

April 2018

Using eMaint was great and it aid me in my maintenance planning and scheduling. It has saves me time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time to generate work work and planning. It effective tool for planner in maintenance jobs. It has help me know the total number of items on store and when to reorder.

Pros

The features and functions of the program such the planning and purchase re-order.
When ever an item is running out of stock, it automatically send alert message to you informing the need to reorder but it run out of stock

Cons

The ease of usage, automatic generate alert message, saves time in generates work order for effective planning.

Review Source: Capterra
 

Ken from WABCO

March 2018

March 2018

eMaint has proved to do everything I have ask to this point

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That it is web based and can be accessed from any where. Also like that most everything I have ask of eMaint representative they have been able to accommodate.

Cons

Often you have to click on menu several times to get the list to show. For example if you leave PM and go to asset. You end up clicking on Asset menu. If one had been selected you close it then blank screen appears. You then have to click on Asset again to get the list.

Review Source: Capterra
 

Paul from Prince Minerals Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Overall experience is very good. we only use a fraction of the capabilities though.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Scheduling of preventative maintenance has saved us time and money

Pros

Flexible enough to allow to be used for a variety of projects not only maintenance. We actually use for Environmental inspections and H&S

Cons

Navigation at times can be a bit cumbersome especially when adding multiple records.
Everything else is all good

Review Source: Capterra
 
 
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