About SMS by Keytech

SMS by Keytech is an on-premise security management system suitable for all industries. It can be deployed across multiple sites and offers features such as digital visitor screening logs, a key registry, time and attendance features, parking management and a message broadcast function.

The visitor screening feature allows security and front-desk personnel to check in visitors, collect their information and store information in a database for future visits. Visitors can also be pre-approved, and the system generates alerts for users if information appears to be inaccurate.

The occupy/vacate module keeps track of tenants and their tenancy documents. It helps users plan tenant moves into and out of spaces and establish evacuation plans. The key register...


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Supported Operating System(s):

Windows 7, Windows Vista, Web browser (OS agnostic), Windows 8

20 Reviews of SMS by Keytech

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

June 2017

Miranda from GSV Salon & Spa

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Easy, efficient & customized salon software gives me freedom to focus on more important tasks.

Pros

Mikal does everything I need, even things I didn't know I needed and now can't imagine being without. It 's fairly straightforward to train new team members on, the support with the software is insurmountable. The software is tailor-fit to my specific preferences and the company is incredibly responsive to the ever changing needs of the industry.

Cons

I do wish I had a detailed user manual to refer to when support is not available. Sometimes I just can't remember where to find or how to run that one pesky report and etc. A list of what error codes are and trouble shooting for each one-the help buttons/option do not offer much information at all. Multi-screen use especially during reports would save some serious time and frustration.

June 2017

Ibi from Ibi David Salon & Spa

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2017

Very professional and always ready to help.

Pros

It's easy to navigate! Employees really like to use the one in the dispensary to troubleshoot there schedule and add/check color formulas. Not many software offers that option.

Cons

Only thing is missing is the clients feedback/review option. Demandforce does it for us now, I would really like to eliminate Demandforce if they would provide us that option.

May 2017

Linda from Natural Balance

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2017

I have been using Mikal for 18 years. It has met many of the customized needs of my company.

Pros

Mikal is comprehensive, customizable and loaded with many features. Customer service includes marketing as well as technical support. It is suitable for non-salon, wellness-oriented companies such as my establishment. Mikal will build and create custom features upon request. The staff is very knowledgeable and reliable. Mikal conducts regular educational, hands-on events, both locally and off-site, for the benefit of its users.

Cons

The software is not as user-friendly as other, simpler appointment book and point of sales programs. It does require extra effort to learn because there are so many variable features. That said, one need only learn the features that you will be using, thereby making it simpler to learn. Mikal is not currently cloud-based optional and therefore not as up to date with the latest technological features available with other programs.

May 2017

Kathy from The Day Spa

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

We have used Mikal for decades. They are always making a good product even better!

Pros

Every time we train a New Spa Employee. That has used other software. They cant' believe how easy Mikal is to use. And how many useful tools it has for them to be more efficient with there work. Incredible support when we have issues or things that need resolved!

August 2018

Nicole from Prince William County Public Schools

Company Size: 5,001-10,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

August 2018

Mixed Feelings

Pros

I appreciate SMS for its ability to house students' information in an organized manner.

Cons

As an educator, I work at multiple schools. The limits of the program only allows me to access one school's data, thus i rely on others to allow me access.