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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (23)


5.0 / 5

Value for Money

5.0 / 5

Customer Support

4.5 / 5


5.0 / 5

Last Review Written

January 14, 2019


  • Pros

  • willingness to do whatever it takes to get what we need

  • Easy to use, great value for the price, friendly support team

  • Cons

  • The tool itself uses the whole page of the browser unlike other related software it can be used as an extension to the browser that sometimes it makes hard to navigate.

  • IT support is poor on Parrott compared to the support we get on Koala.


Pricing Range

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Pricing Guide

2020 Call Center Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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  • Unexpected costs

  • Pricing of popular systems

Additional Info

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Operating Systems