About Omnify

Omnify is a cloud-based scheduling and booking solution designed for businesses of all sizes. It offers staff management, billing management, online payment and social customer relationship management (CRM) features.

Website management tools allows users to build mobile-responsive websites with online-registration options. The software integrates with PayPal and Stripe, which allows users to make online payments.

The customer management module allows users to create customer profiles and track interactions within the profile itself. Users can also segment customers based on labels such as lead, active and inactive. The product also offers marketing management, which allows users to create personalized campaigns using custom text, languages and colors....


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

50 Reviews of Omnify

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(26)

26

4 stars

(15)

15

3 stars

(6)

6

2 stars

(0)

0

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 50 results

November 2018

Shannon from Conversion Dojo

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Makes Selling services Online Easy

Customer service is fantastic. I had a few issues when I first started due to not knowing how to use the platform but they were very patient and provided all the support I needed. The UI is easy to understand and support is great.

Pros

You can get up and running selling services or booking appointments online in about an hour. Very easy to setup and use. They have template options for many types of businesses and services so it should be easy finding one that fits your needs. Perfect for adding on to an existing website without having to make major changes to your existing site, simple sub-domain setup and you are ready to go.

Cons

While the templates are nice and easy to customize, if you want detailed customizations you will need to know how to code or have a developer on hand.

September 2018

Aidan from Savvy Studios

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Omnify is a powerful and flexible platform with a huge amount of potential and it’s getting better!

If you are a school (primary or secondary) or cooperation offering individual sessions or blocks of classes, this is without doubt the platform to use.

Pros

After spending several months exploring various other platforms, I finally settled on Omnify because of its ease of use and the many excellent features it offers. From what I experienced, I found Omnify to be the only online software that gave me the flexibility to create and present our services in a way that was visually clear and simple for our clients to book online. The option to create widgets enabled us to integrate the platform into our website making it even easier for clients to explore and select the services they wanted. The Omnify team are clearly committed to the needs of their clients, updating the various features and improving the functionality of the platform on a regular basis. Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner.

Cons

As with any platform, you will need to commit a little time to understand the desktop and the various features it offers but once you do you won’t look back!

March 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

March 2018

My launch has been delayed for months, Support stopped responding to me :-(

Nothing as of now as I have been trying to launch for months.

Pros

Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.

Cons

The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.

January 2018

Anita D from anitadmarshall.com

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Good Booking System and the Support has been brilliant

The biggest benefit has been ease of client booking and course bookings now compared to when I did it manually - saved my time and has resulted in improved booking success rate.

Pros

I love that I can use it for both booking clients and for my course bookings all in one system. Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this. It has been easy to use and the support when I have had problems has been quick and responsive.

Cons

Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one. My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2019

Group bookings

Omnify customer service were very helpful. It took me a while to get to grips with everything but always got word back from team quickly. Still a lot more i need to figure out on it though to get full use.

Pros

-Ease for clients to book in. - adding my own images - option for private appointment bookings - my own app

Cons

If added an extra class lets say on thursday, i couldn't arrange the classes and slot it into where the rest of Thursday classes were. The phone did not always should up everything that should have been on the screen depending on phones. This was also the case when someone needed to change card details. Change card was on the bottom of screen so does not appear on everyone's app.