About Church Office Online

Church Office Online is a cloud-based solution that helps churches to manage contributions, schedule resources and rooms, track attendance and accept donations. The solution can be accessed through a native mobile app available for iOS devices.

Key features include group messaging, child check-in, data import or export, background checks, data search and a church calendar. Church Office Online offers a self-service member portal, which lets members view their contributions, download reports, search directories and view anniversaries or birthdays.

Church Office Online provides integration with MailChimp to send mass emails for announcements and newsletters. It can also integrate with QuickBooks to manage church accounting. Users can download data and v...


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Supported Operating System(s):

Web browser (OS agnostic)

78 Reviews of Church Office Online

Average User Ratings

Overall

4.23 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(36)

36

3 stars

(6)

6

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 78 results

December 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2019

Best church soltware out there!

Overall a great program, tons of features, works for everyone who works in the church, user-friendly for members and reliable, with great customer service.

Pros

Our church has tried a lot of softwares/programs for church but after going through demos it settled with Church Office Online. We are able to operate every department from our computer and keep in touch with our members. The program allows for calendar sharing, mass communication, accurate child check and even links to their giving /donating platform.

Cons

It takes a few tries to fully learn the ins and outs of the program, but the customer service was very helpful.

October 2012

Connie from Zion Reformed Church

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2012

Highly Recommend

Church Membership Online has been a great tool for our Church and I would highly recommend it. It offers many user friendly, useful, tools that help make my job easier. I appreciate the fact that I could begin immediately using the program without attending off site training seminars which are costly. They are very dedicated to continuing to enhance the features of the program to meet the need of growing churches.

Pros

Choosing a new membership management software can be very stressful and overwhelming. I really appreciated the free trial period offered. It gave me a chance to work with the program to see if it would meet the needs of our church with no cost or obligation. It took a lot of the pressure off. The data import from previous software based program was very smooth. I found the program to be very user friendly. I can easily find answers to any questions I encounter through the Knowledge Base online. On the one occasion I did need to contact Customer Support I found them to be very friendly, helpful and quick to respond. The video tutorials are also very helpful. The ability to allow members of the congregation to access certain areas of the program allows them to access the most up to date contact information for fellow members and in return, saves me the time of answering phone calls to relay that information and also money as we no longer need to print a directory.

Cons

I have none at this time.

November 2012

Julie from United Church of Crook

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2012

Love Church Membership Online

We love this database and would highly recommend it to other churches. It can do a a little or a lot for your church.

Pros

We searched several database products before trying the 60 trial with Church Membership Online. We were thrilled with the product, and paid for a year's subscription. This was a great decision for our church. We really like all of the features that Church Membership Online offers. The directory is most helpful to all ministry leads. I can easily keep the database updated without having to reprint directories for all ministry leads. We have recently linked the calendar on Church Membership to our website. This has simplified the process of keeping all information current and up-to-date. The attendance feature is streamlined and easy to use. There are many features of Church Membership that we have yet to tap into - someday! Great product, easy to use, dashboard makes all features readily available! Love it!

Cons

One of the best things about Church Membership is that they are sensitive and timely with their response to consumer needs/demands. Church Membership can improve the following: - various options for creating labels (For example, filter for men or high school aged youth.) - Some notes / tips when you begin entering data. We have some households that should be individuals! -an app for phones

October 2012

Bert from Colorado Ridge Church

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

October 2012

CRC Tweaks 1

I would definitely recommend COO to a small to medium size church who wants to keep things simple for decent pricing such as my church.

Pros

The overall look of COO is pleasing and not intimidating. Thus far it is user friendly. The casual computer user would find it simple enough to use. This was VERY important in selecting COO. Many congregants/volunteers are occasional or casual computer users. It was important to find an application that they would find to be user-friendly and comprehensive.

Cons

Security: The browser back button is active. No one should be able to use the back button and access member/child information. Right now this can be done. Access: We are forced to log out of one status and have to login again as another. Having to change a person's password in order to change their access status. Example: from attendance taker to standard. Main Menu: Would be more comprehensive, if the modules were accessible AFTER login. Having those big boxes on the login page was just plain confusing. (child check-in, individual access). Allow users to login, but only access what they are assigned to. The main menu s/b accessible from every page. Delete or archive an accounting category and NOT delete the contribution records. We often have temporary fund accounts that no longer need to display in the list. Be allowed to select our own "method of payment" default. An Events Registration module would be helpful.

Response from Church Office Online

Replied October 2012

Hi Bert, Thank you for your review and your thoughts about Church Office Online. We appreciate hearing from you and will take your suggestions into consideration as we add new features to Church Office Online. We would like to specifically address your security concerns. Security: We take security very seriously; protecting church data is of utmost importance to us. We utilize industry leading security practices, infrastructure and encryption. You can learn about all of our security measures on the following page: http://www.churchofficeonline.com/Tour/Security Disabling the back button would not improve security of our application and would have a negative impact on ease of use. If a single computer is shared by multiple users, each user should use the "Log Out" button when they end their session and close the browser. This ensures that the next person using the computer to log into Church Office Online cannot access any data their user role does not permit. Thanks again, Aaron

November 2016

Steve from New River Community Church of God

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2016

Getting used to the new version

We've been using COO for about four years. The new upgrades have some very good features but take some time to get used to. Some glitches in the financial management parts. Still needs some work in a more flexible arrangement on the input page for individuals. Support has been helpful and responsive. Looking forward to using the new features.

Pros

Relatively easy to use. Automatic updates included in the price. Good support.

Cons

Individual entry pages need to be more flexible.