Ratings & Reviews

Overall Rating

4.59 / 5 (574)

3.98 / 5 (45)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

April 15, 2020

April 30, 2020

Pros/Cons

  • Pros

  • Budget friendly, and easy to use. We have just started to use the email feature and I love it!

  • easy to get started excellent at receipting excellent customer service very affordable

  • Cons

  • Issuing previously used donor numbers to new donors is a little confusing but comes out okay in the end.

  • Sometimes when I highlight a members name, it jumps to another name because I moved the mouse too quick. Other than that no complaints.

  • Pros

  • Checkin was very stable and was very consistent.

  • Easy to navigate, for the most part. Customer service is always friendly and solves my problem the day it occurs.

  • Cons

  • Although it is customizable it does take quite the effort to make it happen. There are areas of the software that cannot not be utilized for any purpose other than what it was created for.

  • In order to customize the look of Arena it requires skills we do not have on staff. We have been able to do a little bit on our own. I wish there were more choices on the front end.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots