About Give.Church


Give.Church by Kindrid is a cloud-based donation solution for churches. It helps users accept and manage givings through integration with churches’ websites, social media platforms and campaigns. Key features include location tracking and multiple designation creation to collect givings.

Give.Church allows members to send donations via text message by using the unique giving number provided to each church. Members can also make contributions through web links that can be accessed across multiple devices. The solution lets churches track donations across various locations at one place.

Give.Church provides bank-level encryption to ensure financial data security for givers. Users can also see an overview of donations through graphs and charts. The solution provides customized videos and slides that can be used by churches for promotional purpose.

Services are offered on a subscription basis and a separate fee is also charged on each transaction.



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Supported Operating System(s):

Web browser (OS agnostic)

118 Reviews of Give.Church

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(88)

4 stars

(26)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 118 reviews

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June 2018

Jodi from Oak Hill Baptist Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

The Kindrid Team is great; I use the product daily and it meets my needs to process our text giving.

This software allowed our organization (a church) to offer text giving to both our members and to guest users. Anyone was able to make a donation to our church. Sometimes we have a special designated offering and this software allows me to easily make changes and additions to categorize the gifts. This software also interfaces well with my financial software and it allows me to import the text giving directly into my contribution database (I use ACS). I have been using this software for several years and use it almost daily. I allows me to see in real time each gift amount and donor information as it is given. It has increased our giving both in amount and in frequency. Many of our donors set up recurring gifts which is a wonderful feature. Anytime that I needed any assistance from Kindrid I was able to reach them immediately in online live conversation and they have always been very attentive and knowledgeable and able to assist me. I am thankful for this product and it definitely meets and even exceeds my needs.

Pros

I love how quickly the Kindrid Team responds to my questions and helps me to walk through with set up and any changes that I want to make to our text giving platform. I also love that this product captures information from the text giving in real time and I can see donations as they happen. This product interfaces with my ACS giving software which makes importing text donations to my financial software so easy. It is very user friendly with set up and making changes as needed. I would definitely recommend this product.

Cons

I would prefer that the per donation charges and fees were applied and debited monthly rather than from each individual transaction. I realize that this may be a personal preference but I use another software for other credit and debit processing that does it this way and I find it works much better for me in my bookkeeping when I am able to track a one time monthly charge and fee rather than individual transaction fees. I do realize this may not be as beneficial to Kindrid however. They do bill the plan fee monthly but each transaction fee is posted individually to the transaction.

Response from Kindrid of Kindrid

Replied June 2018

Thanks for taking the time to write this review, Jodi! We appreciate your feedback on having the processing fees be deducted monthly. I've sent that feature request over to our product team for consideration. We're grateful to be serving Oak Hill Baptist church! Thanks again, The KINDRID Team

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Kindrid makes it extremely easy for our church to manage our text giving

We use this service to provide our attenders with the ability to make contributions via text. They simply text a keyword to a short code number and set up an account. Once that is done, they can give whenever they want by texting a keyword and a number. They can make one time gifts or recurring gifts. We have seen people give via this method that have never given any other way. It is so easy for people to use, and it is extremely easy for us to manage. It integrates easily with our database and is easy for our accountant to reconcile.

Pros

It integrates easily with our database. It takes me only a few minutes a day to import the giving. Our users love the simplicity of using it. They can make one time contributions or set up recurring giving. They can also easily give toward different funds so we can use it for different purposes. Their customer service is outstanding. They always respond quickly, and they really worked hard to get the correct integration with our database setup. They listen to our needs and help us make sure we are collecting the information we need about our givers.

Cons

The reporting is quite limited. I can't always get the reports I want, but if I ask support, they can send them.

June 2018

Kelli from CALVARY CHURCH

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2018

Good platform but needs more administrative features

fast and east texting for the users. Clunky on the admin side. Kindrid integration with other platforms has not worked for us.

Pros

Quick and easy on the user end to send a text and set up account. Easy to set deposits as either manual or automatic. Keywords are easy to set up on demand.

Cons

Administrative features need imrpovement. Cannot run reports by keyword; no abililty for our church to assist users with changes to their accounts, we need to go through kindrid support. Inabilty to designate more than one bank account for deposits (a feature available on Paypal), which requires more administrative work on the back end. Could use a better mobile platform - edit features for the user do not always work. Administrative reporting overall could be better.

Response from Kindrid of Kindrid

Replied June 2018

Thank you so much for your review Kelli! We're making some awesome improvements to our dashboard and admin experience that will be in action soon. One of the features that will implemented is the ability to run designation reports. We'll keep you posted on when these updated features become available. Thanks again, The KINDRID Team

December 2017

Jacob from Hope Fellowship

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Easy platform that will make a big impact on your digital giving

An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving.

Pros

Kindrid is very easy to set up. It typically can be done in under 30 minutes. Its a very affordable platform where you will so a return on the investment very quick. Their customer support are quick to respond to any request and very helpful.

Cons

We've tried to customize some areas of the system, but have been unsuccessful. For example, we'd like to customize the automated response when a gift is process, but that is nailed down and non-customizable. Our integration with FellowshipOne is also limited and needs to be expanded to feed ACH donations accurately.

Response from Kindrid of Kindrid

Replied January 2018

Hi there Jacob! Thank you so much for the great review and for trusting us with Hope Fellowship's giving. I'm so glad to hear that you had a positive experience with the KINDRID set up. I'd love to hear more of your thoughts on account customization as well as the limitations you're experiencing with the Fellowship One integration. I'll follow up via email soon! Thanks again, -Alex, KINDRID Team

June 2018

Theresa from Move Church aka Church on the Move

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

I love working with Kindrid they have a great product and the best customer service out there.

Pros

I have been using Kindrid since October 2015. This product is very user friendly and easy to manage. The customer service surpasses any customer service I have ever known. The Kindrid team is always willing to help with anything you need. They are continuously looking for ways to improve their product. They have been working on an integration for us within a software program and through out the entire process they have been supportive and have worked diligently to get the integration worked out. We are still in the process but they always keep a positive attitude and do what ever they can to help. They truly go above and beyond. I absolutely love their product and their customer service. I highly recommend them to everyone who asks.

Cons

This one is a hard one for me because I truly love using Kindrid and working with their staff. If I had to pick something it would be the refund recording.

October 2017

Dustin from Church of the Highlands

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

Kindrid/Give.Church has changed the way our givers contribute to our church with great ease

Faster, Simpler, and more Efficient record reporting.

Pros

The Kindrid software has made our end of the month reconciling so much simpler with the way it syncs with so many avenues of our database system. With our organizations running all contribution records through Shelby Arena, Kindrid has made the importing and communication process very smooth between the two systems.

Cons

I am not one for typing many bad reviews... But one thing that could be worked on in regards to wrapping up an end of the month giving statement. Once, you have dispersed funds for the month, there are some times where a refund may hit after the end of the month amounts have been closed causing the CSV and XML reports to not reflect the refunds or just cancel out the previous gift. We have had to manually make these corrections before importing the contributions into Shelby Arena.

August 2018

John from Trailhead Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Give.Church is a Simple, Fantastic Solution

Overall, we love Give.Church. Not only is it a great giving solution for churches, but they are easy to work with. The staff at Give.Church is responsive and well trained on their products. We highly recommend them to you!!

Pros

Our church has used Give.Church for two years now. We originally signed up because of the belief that texting to give was going to be the next wave for donation technology in the church. We love the ease of use and the ability for anyone with a cell phone and texting capabilities to start giving within a couple of minutes.

Cons

The one thing that we wish were a little easier to use is the online giving function. While it is sufficient (and efficient for for software development purposes), it still relies on the platform of a cell phone number to give. We haven't had any significant pushback from this feature, but it makes online giving slightly more cumbersome than other platforms.

January 2018

Terrell from Mountain of Blessings Christian Center

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Kindrid is a joy to use. Support is very responsive and we have seen a 15% increase in giving.

Pros

Kindrid has been a joy to use. Customer support is very responsive and we saw a 15% increase in giving after the first year of use. The integration with Church Community Builder was simple to setup and has worked much better than other giving app integrations we have experienced in the past.

Cons

The only con was getting people on-boarded to the system but Kindrid does offer graphic material as well as a video. The only thing that would have made it better was if there video was a Premiere/After Effects file and was structured in such a way that our video team could have quickly manipulated it to be a better fit to our branding.

June 2018

Steve from Eikon Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2018

Very simple and great rates.

Great giving solution

Pros

Simplicity. Cheaper rates. Great customer service. They have always been very responsive and very helpful. The user experience is really simple and fairly intuitive.

Cons

Lacking some basic features. Dashboard is pretty basic. Lacks more detailed reporting. Basic questions like how many recurring givers, how many new givers, etc are hard to track down.

Response from Kindrid of Kindrid

Replied June 2018

Hey Steve! Thanks for sharing your experience using our platform. We hear you on the needed dashboard updates. Happy to report that we're currently working on a redesign that we hope will make your job a whole lot easier. We'll let you know when it's ready! Grateful to serve you guys!

January 2018

Jordan from 3trees Church

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

It's very user-friendly and the interface is easy to navigate.

Pros

I like how easy it is for our members to give via text and online. The integration with CCB is smooth as well.

Cons

I am not a fan of the limited ways you can download reports. I wish there was a way we could have the option to easily run reports on the website without having to download. The reports would need to have the option to sort by campus and designation within that campus.

Response from Kindrid of Kindrid

Replied January 2018

Thank you for the great feedback, Jordan! We love serving 3trees Church and are so grateful that you trust us with your giving. Our product team will be happy to hear about your positive experience with the CCB integration. I'd love to hear more of your thoughts on running live reports on the dashboard without requiring a download. I'll be sending you an email soon! Thanks again, Jordan! -Alex, KINDRID Team

August 2018

Gary from Foothill Bible Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Great program for online giving

We are a new church that rents from another church. A few times a year we have to meet off campus. With the online option people are able to give, without us having to secure all of their tithes while off site.

Pros

How easy it makes it for the church and our donors. Not just for tithes but also paying for outings and small groups. Creating designations for different things is a life saver. More and more of our people are taking advantage.

Cons

If anything, that it seems to only work through text. Even if you use the button provided for your website. That is minor though.

November 2017

Scott from Word Of Faith International Christian Center

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Feature rich, easy to use, responsive and friendly/responsive customer support.

Pros

It's easy to use, we had text donations up and running and tested in less than an hour. The administrative screens are intuitive, system is very stable and responsive. The customer support team is very friendly, patient and responsive to my questions or support needs. The donor response to the system has been very favorable and widely accepted. I highly recommend this software.

Cons

There are very few cons in my opinion, everything works well. One con is that we aren't able to use Kindrid in other countries.

August 2018

Shelley from The Journey Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

User friendly text giving

I love that I can send an individual giver a link to exactly what amount, frequency, and/or designation they're looking for, and I love that the security measure of a pin is in place. I am finding, however, that the pin number is difficult for our older users to understand - that's not necessarily Give.Church's responsibility to fix, but maybe if there were another option given (many websites give the choice between text or email, or take other routes to verify identity), it'd help those who want to use it but have trouble.

Pros

The ability to make quick work of any edits or reports I need to run.

Cons

The lack of more customization options - I'd love to be able to customize the size of the text, the background color or image, the addition of something that encourages ACH giving built into the giving page, not just a separate link I can send. Maybe to be able to build the page into something that can be embedded instead of opened in a new window.

December 2017

John from Trailhead Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Our church plant uses Kindrid for gifts from both partners and the new congregation.

Giving security and ease of use for people wanting to donate to our church.

Pros

Simplicity with options. I love that Kindrid makes it easy to give. They also have great security for givers and have intelligent options - such as giving directly from your bank account to avoid credit and debit card fees. Another "bonus" is that they communicate well with givers. Recurring gifts always come with a "thank you for giving" email or text to encourage and thank the givers.
Finally, I would say that their customer service has been fantastic during the one or two times that we've needed their help. I highly recommend this organization!

Cons

I haven't run into any significant issues and we've been with Kindrid for about a year and a half. If I had to list something, I would probably say that their new rollout of give.church has generated the need for some explanation to our people that the name change is part of a system-wide upgrade, not a change of companies.

August 2018

Jim from Fusion Bible Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Idiot Proof! Anybody can give on this platform.

Since we began using give.church our online gifts have steadily increased. We've used designations to target first time givers and it's been great. Consistent upgrades and new features are keeping us on the cutting edge of digital giving in church. Love it!

Pros

Far and away the easiest user process I've ever used.

Cons

I honestly have a hard time finding a problem with it. At first they didn't take ACH payments and that was my biggest issue. But they added that option.

June 2018

Laura from Spirit Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Kindrid is extremely easy to use. Great customer support.

Pros

Kindrid is very easy to use. Any time help is needed they respond quickly and efficiently. Text giving key words are easy to add. Settlement list of deposits is easy to understand and to export as needed.

Cons

Only con, is I wish there was some type of notification when a new giver needs to be matched. I don't always remember to check and it would great to know when I needed to take care of that.

July 2018

Ramon from Journey Church

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2018

Kindred gets you started

Kindred takes the work out of it for the user. I love that I can request and customize a report and just print it out! I enjoy making designations at a moments notice as well as the marketing material that you are giving!

Pros

The set up is simple and the functionality is user friendly. The dashboard gives you all of your analytics and does the work for you! Exactly what you are looking for as church leader!

Cons

At times when there is a delay or a system issue the communication can be delayed. Hearing about it when it has been figured out instead of when it has just happened is an area of improvement.

June 2018

Ginny from Faith family church incorporated

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Love kindrid

Pros

Easy to use, love the fact they use the stripe platform. Also the fact the credit card fees are shown. Love the way the export report looks.

Cons

We really miss the addresses of the new contributors. I have so many people with the same names in my database so the address is helpful. Also some of our users don't have a cell phone so using an email to log In would be a great thing.

August 2018

Marcio from First Baptist Church Windermere

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Using Kindrid

Great and I would definitely recommend it to someone else

Pros

It's very user friendly. I would definitely recommended it to everyone.

Cons

You can't use spaces in your sub-categories. For example our church has categories for people to give via text such as: Student Ministry, Young Adults, etc...

But when we type it via text or set it up in the admin side we have to type YoungAdults without a space.

October 2017

Marc from Madison Park Church of God

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2017

Kindrid has taken us to the Next Level in Online Giving

Pros

We love the ease of use for our regular/recurring and new/one-time donors. Our online giving has increased dramatically since we started with Kindrid/Give.Church at the beginning of 2016. On the back-office side, we appreciate how easy it is to access a variety of reports and to import data directly into our donor/database software (CCB).

Cons

Of course we wish it was less expensive, but we have compared it with other vendors twice since we started and Kindrid/Give.Church has been less than or equal to the competition both times.