About Servant Keeper

Servant Keeper by Servant PC Resources is a hybrid church management solution that caters to churches and faith-based organizations and helps them to manage their business operations. The solution enables churches to search through their congregation to pinpoint specific skills among their members, track attendance or communicate via email with their constituents.

When entering a new member or family into the solution, common information - last name, address, and phone number - are copied over automatically. The data can be edited to account for differences in family information, when applicable. Customizable data fields provide an additional way for churches to tailor Servant Keeper to meet their unique needs and specifications. If an attendee is just a visi...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

624 Reviews of Servant Keeper

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(470)

470

4 stars

(109)

109

3 stars

(33)

33

2 stars

(7)

7

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 624 results

August 2019

Sarah from First United Methodist Church

Verified Reviewer

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Recommendation for Servant Keeper 8, Cloud Version

SK allows us to have one database that all staff use to keep track of our members, potential members, friends. We track contacts with all in our database, add pictures, notes, visits, attendance. We have added Protect My Ministry to do background checks.

Pros

SK is extremely user friendly and intuitive. It provides a full range of capabilities from basic demographics, attendance, contribution processing and reporting to group e-mails, data sorting on nearly every field, "dashboard" information to get church info in a quick format and well trained, easily available customer support. SK converted 3 years worth of contribution information and all the demographic information from our old system and helped us configure to our needs with SK8 under the "white glove" experience. Training videos provided were excellent. On-going webinars and live training have also been well worth my time. We have all staff set up with the Mobile Ministry app so they can find e-mail, telephone or address while on the go.

Cons

I only had one issue that has been a problem, but SK corrected it in an update.

Reasons for Choosing Servant Keeper

SK is a recommended partner by the General Council on Finance & Administration (GCFA) of the United Methodist Church. After seeing this recommendation, I reviewed the software on-line, attended some webinars and talked with the sales rep for Wisconsin. She provided all of the information that I needed and a quote that covered the full conversion and on-going costs. The entire process of working with Servant Keeper has been positive.

July 2019

Nicole from Christian Life Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Servant Keeper The Choice in Church Software Innovative and Integrative; Relational Software

We have integrated our accounting and membership departments. We have had been able to communicate more effectively and efficiently with the congregation through the SK Notify tools. We are expanding our functionality by adding Event Brite, Check In and Cloud Directory. We anticipate simpler processes and more excellence with the addition of these tools. Having the ability to equip others to utilize the SK tools definitely supports stronger relationships which in turn supports less money for staffing due to the time saved through equipping others. SK continues to impress me with their ability to listen and hear their audience by remaining innovative with their software.

Pros

The synergy for how all the modules work together. The opportunity to add add on modules when ready both financially and with personnel. The Cloud version is outstanding and the addition of the apps. Time saving! Connectivity at its best! These additions bring the corporation, the leadership and the attendees into relationship because of the tools. Our organization has always appreciated the Support Desk. When i think of Servant Keeper SERVANT always a listening ear and continual support via phone, email or on site trainings. KEEPER committed to excellent support and excellent products.

Cons

There is definitely a learning curve however the Webinars, Trainings, Tutorials, Support Desk make it possible for anyone to use SK.

Reasons for Choosing Servant Keeper

We selected SK due to user friendly the multiple selections of additional software modules available as well as having the Support Desk option.

October 2020

Kathy from Life Center Church

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

SK review

Pros

This software is very easy to use when using Servant Keeper 8.

Cons

We have not found anything negative about this software yet.

October 2019

Jill from Crossville FUMC

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

October 2019

Servant Keeper

We needed an affordable cloud based church database to replace our old service based program. This was pretty good for the money. The app is good and reports are easy once you train and practice.

Pros

The app is very helpful. We are learning to customize reports easier. We like the cloud alternative. Event Bright integration is great.

Cons

Setting up the groups are a little clunky at first. White glove transfer wasn’t as seamless as promised. It doesn’t interface with our One Call Now system, so we are having to update two systems.

Reasons for Choosing Servant Keeper

Realm hadn’t been around long enough for our comfort.

August 2020

Judy from Faith Community

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Customer Service Counts!

Excellent.

Pros

Technical Support is everything. If you cannot back up a great product with great technical support, then users are in the dark, left scrambling for answers, which cuts productivity. I also appreciate the cheerful IT staff and their willingness to help. [SENSITIVE CONTENT HIDDEN], the technician was able to anticipate my questions even before I asked. He never became frustrated with my level of understanding or computer skills.

Cons

There are training sessions offered to enhance understanding of Servant Keeper Programs. I am new to my position and appreciate the ease in learning and additional instruction provided.