EZFacility vs WellnessLiving

EZFacility has 93 reviews and a rating of 4.48 / 5 vs WellnessLiving which has 223 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (93)

4.39 / 5 (223)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

October 15, 2020

March 16, 2021

Pros/Cons

  • Pros

  • Software is very easy to operate. Love all the features, having our own app and whenever you have an issue, the customer service is top notch.

  • The software is very user friendly and the support is awesome. I learned in about a week. If there is an error the team is there to assist. Very friendly people.

  • Cons

  • The only issue I have had is that there have been errors on the client contracts that were saved in their profile. With your customer support team, we have been trying to figure out the issue.

  • There are some features that look like they would be helpful, but seem to be awkward to implement within our business structure.

  • Pros

  • It was aesthetically pleasing. It was easy to navigate. It was user friendly for our members.

  • I really enjoy this software, not just because it's Canadian, like me, but their overall platform is easy to work with and is fairly simple to set-up. Great product and customer service too!

  • Cons

  • Some admin features a limited, but Wellness seems to respond well to feedback and either helps with solutions or creates a fix. Just wish more could be done faster.

  • A few featues lacking but I've been assured its on their product Roadmap.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos