About Fitli

Fitli is a cloud-based club management solution suitable for small and midsize businesses. It helps users book appointments, advertise club services and manage classes. A dedicated mobile app helps users remotely engage with clients.

With the Fitli mobile app, clients can view current class schedules, book their desired class time slots and pay. This functionality may also be embedded in fitness clubs' websites, meaning clients can interact with clubs through either platform. Employees that use Fitli will also be able to use the software to manage their schedules and perform other basic administrative tasks.

Upon purchase, users can expect a personal setup from Fitli’s team, which helps with customer and product migration, as well as general sys...


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Supported Operating System(s):

Web browser (OS agnostic)

49 Reviews of Fitli

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(44)

44

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

December 2018

Katie from Present Yoga Community

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

I would decide to use Fitli again and again!

Pros

This has been a fabulous experience from the start. The reps have been so extremely kind, prompt with help and thorough. Any question or concern that I have, is answered quickly through their customer service chat feature. They have been so patient with me (as I learn to use the program) and have made it all one of my favorite parts of my business. Fitli is easily integrated with my website, provides many options for me to develop promo codes and is very user friendly. You also cannot beat the price! I never thought I would be in love with my studio management company but I am. They are regular names in my household and that's exactly the kind of experience I want!

Cons

Something I love about Fitli is that they are always working on adding new features! They listen to their customers and what would make the program even better. I would love to see an app for admin one day, they currently have one for studio members. I would also love for them to add the ability for a customer to purchase a gift card in a custom amount. But truly, I have no complaints about Fitli, just features I look forward to in the future.

January 2020

Rhea from Pilates Suite

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

User And customer friendly

From my first demo with [SENSITIVE CONTENT HIDDEN] I was hooked. What I love most about this company is the people. The are knowledgeable, responsive and I never feel like I am being sold to. If there is something I feel I could use as a business owner that doesnt already exist they find a way to make it happen.

Pros

It is so easy to use. Straight forward and functional.

Cons

Moving or rescheduling appointments could use some streamlining

August 2019

Lamarr from AFC Fitness

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

To The Point!!

Phenomenal customer service. I cant say enough about the professionalism and down to earth nature of this awesome team at Fitli! Definitely a team that is open to change, willing to listen and accountable to their standards. A rarity in business today. Fitli is HIGHLY RECOMMENDED!!

Pros

Easy to set up & navigate A1 Support!!! Clients found the software easy to use Option to be rated built into the software

Cons

Would like Quickbooks integration or additional payment options other than Braintree.

January 2020

Katie from kt pilates

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Customer Service Can't Be Beat

It has been wonderful. After my initial trial I did switch to another software to try to save money but ended up returning to fitli because of their customer service. If you have a question or issue they respond quickly and are helpful. They listen to their customers and work hard to create or fix features based on feedback.

Pros

The service cannot be beat. From the beginning fitli provides a 45 minute intro to their product so that you can see firsthand whether their software works for your business. They are incredibly responsive via chat and email when I have a question and additionally are helpful and patient.

Cons

I sometimes have a difficult time navigating the software, specifically the personal, professional and business profiles are too much for me. Admittedly, the capabilities may be beyond my needs at the moment (and probably my expertise!)

September 2018

Paige from Zumba with PaigeB, LLC

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Great Affordable App!

Fitli, and their support team, have been FABULOUS. I moved from Mind Body to their software, and any issue that arose was fixed quickly and efficiently. They helped me set everything up, and set up my new company profile. I absolutely love the customer support. Despite missing a few things I was used to, it definitely serves all my needs.

Pros

in this app, I love the pricing bc it fits for my small business, and the format of the software is very easy to navigate.

Cons

There are a couple things I wish you could do, such as multiple product purchases in one transaction, and showing birthdays on the front page where it lists all my customers.