About PushPress

PushPress is a cloud-based business management solution for gyms and clubs that helps them to manage their day-to-day business operations. Key functionalities include reservations, check-ins, billing and client management.

PushPress features a point of sale (POS) functionality that allows users to sell products on site such as apparel, sports drinks, supplements and memberships. It supports multiple payment methods and also includes a self-checkout mode. The solution can also project data such as upcoming activities, customer check-ins and workout routines onto television screens using an Amazon Fire Stick integration .

PushPress provides users with an API that allows them to integrate the solution with their websites. Users can sell recurring subscri...


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Supported Operating System(s):

Web browser (OS agnostic)

172 Reviews of PushPress

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(132)

132

4 stars

(35)

35

3 stars

(4)

4

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 172 results

April 2020

Ben from The Standard

Verified Reviewer

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Exceptional. Seems biased...

Pros

My review ratings seem really biased, but I’ve only had really good experiences with Push Press and their customer service. They are proactively solving problems before I even knew that they were problems that need to be solved. The software is convenient the athletes that I coach haven’t had any problems using it, and I couldn’t really be much more satisfied.

Cons

The only thing that I wish they did better was texting clients back-and-forth. It is not a vital piece of our business

Reasons for Choosing PushPress

Cost and customer service

Response from PushPress

Replied April 2020

Thank YOU, Ben! We're constantly working to make our product so good that our users seem biased :)

March 2020

Dan from CrossFit Strongtown

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

We're in this together

Like any relationship, there are going to be ups and downs, at the end of the day I'm glad to feel that PushPress is "in the fight" with us which is not something every member management software can say

Pros

Customer Support is phenomenal and they're constantly improving the product and adjusting to current trends / issues

Cons

The thing I like least about PushPress is that I didn't switch to them sooner

Reasons for Choosing PushPress

Ease of use, functionality, and aesthetics .... they also make a great timer app that we had used for years

Response from PushPress

Replied April 2020

Thank YOU, Dan! We wish you had switched to us sooner too, but nonetheless, we're stoked to have you with us now!

November 2020

Josiah from CrossFit Sugar Grove

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Love what PushPress is doing!

Pros

The ease of use and it's many integrations make this software simple to use.

Cons

They're still building certain products, so certain features haven’t had all the 'bugs' worked out yet. But don't let that fool you, these guys are quick to make updates and changes that make their product worth it!

Reasons for Choosing PushPress

PushPress has the best customer service! Enough said.

September 2018

Colby from AMP Strength & Conditioning LLC.

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

September 2018

Poor, slow customer service. Inconsistent platform.

Negative. Initially, we were sold on the ease of use. However, after using the software day to day (for over a year) and having issues, we quickly realized this was not the standard. Integrations are clumsy to utilize, member communication is limited and only works for short messages, and customer support is lagging. Billing is also erratic and unpredictable with members being re-charged for past purchases without explanation.

Pros

The initial “proposed” ease of use was the selling point for us.

Cons

Unpredictability and inconsistent customer support.

September 2020

Joseph from CrossFit Breakthrough

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Excellent member management software for a CrossFit Gym

I have loved using Push Press! It has been one of the best improvements we have made at CF Breakthrough!

Pros

-customer service is readily available, quick, and helpful -always improving. Bugs and issues are fixed or improved quickly -looks good. clean -intuitive, easy to use, easy to teach team how to use

Cons

-sometimes app on tablet runs slow, or into issues -would like more detailed customization when choosing event times, cancellation windows, etc

Reasons for Choosing PushPress

-It's specialized, and doesn't try to do too much -great reviews -when I spoke with their leadership, was very impressed!