About TeamSnap

TeamSnap is a cloud-based team management solution for parents, coaches, team managers and group organizers. This solution helps users manage team members and communication within teams.

With TeamSnap, team managers can remotely schedule events and set event descriptions such as arrival times, locations and opponents. Team members can also sync event details with third-party personal calendars like Apple’s Calendar, Microsoft Outlook or Google Calendar for real-time updates.

This solution allows users to communicate with team members via email, text messages or a private online forum. Team managers can also send bulk emails to entire teams with a single click.

TeamSnap allows users to create action plans and ensure proper follow-up with ...


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Supported Operating System(s):

Web browser (OS agnostic)

99 Reviews of TeamSnap

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(61)

61

4 stars

(31)

31

3 stars

(7)

7

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 99 results

September 2018

Kit from 16U Softball Northern California

Company Size: 11-50 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

This is a great app! Tell your coach you gotta have it :)

Pros

Very easy to use and lots of features that are helpful. I am a parent of a teen-aged athlete and have a hard time keeping up with her practice, game, and travel schedule. With TeamSnap all that can be put in one central place that's easy to use. There are other features too, like contact info of other parents, who's assigned to bring what at tournament, etc. Anyone can send messages or alerts to coaches, parents, players and it keeps a nice tidy record of it all if you have to go back to review a message. I cannot think of a single bug in the software after 3+ years of using TeamSnap. Also, they have great customer service who helped me when I was having a problem subscribing to TeamSnap calendar from Apple calendar.

Cons

Honestly, I can't really think of anything negative or a feature that I wish it had. Well done and complete!

June 2019

Emmett from St. Paul's High School

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2019

Great app for sports management and athletic families.

Makes life as an athletic family much easier and more organized.

Pros

Made it super easy to check when I have a hockey practice or game and also made this easier for my entire family No bugs that I have stumbled across Very easy to use for anyone, regardless of experience with apps of this type

Cons

Sometimes very laggy to use and slow, but could be a problem on my end. On rare occasions, the servers are down. I have only experienced this once in my time using it, but it was frustrating that one time.

Reasons for Choosing TeamSnap

It offered the best service for the best value. No free trials or bugs, etc.

Response from TeamSnap

Replied July 2019

Thanks for the feedback. We have a few things we are working on to make the mobile apps even faster. We recognize that cellular networks out on the field can be hit or miss and we have some things coming to help.

January 2020

Richard from Traliant

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2020

Great product for Baseball

TeamSnap provided a great experience since it removed the need for a group text messages which can get messy if parents have different phones (IOS/Android). This way everything is in one spot and parent can update the availability which greatly reduced the need to reach out to the parents.

Pros

I love how parents can update their child's availability and how you can send parents messages without having to keep a group chat via text messages

Cons

I wish there was a one time fee instead of a monthly payment. The monthly fee is very small however it would be nice to have the option of an annual fee. The fee is to remove the ads from the app.

November 2019

Ryan from Powerlight Media

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

November 2019

Teamsnap is the current leader in team management for sports and events

I've used it for a long time and it's fairly simple and universal for parents and coaches. I'll continue to use it, but would be nice to have a few more options included without additional charges

Pros

We all need a central place to keep track of all our kids' sporting events. The adding of schedules and multiple teams is very helpful and convenient.

Cons

You need to pay for a lot of the upgrades, including "availability" where the user can mark if they can or cannot attend a practice, game, etc.

August 2019

(tj) Tom from Singapore Lacrosse Association

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

4.0

August 2019

Very Complicated

Pros

This software seems to have most/all of the bells and whistles, but it's very complicated to use. If you're running a big organization or league, then it probably makes sense, but if you're just a team it's definitely overkill. We use about 10% of the features.

Cons

Customer support is mediocre. The help files seem to frequently be related to a previous version of the product or for some other reason I'm frequently unable to make it do what the help files say it should. Really the software is just WAY to complicated to use, I think given all the features if they did some usability design, they could make a really wonderful product, but the current interface is very confusing and unless you use it all day every day, you'll find every time you use it to be frustrating. Also, its very expensive. I looked at, but didn't trial, other products, but ended up staying with TeamSnap which was what my predecessor had selected because of inertia. I wanted to change, but didn't feel like doing the work of convincing the coaches and board members to switch and then doing the work of switching and educating the players and coaches who already had TeamSnap.

Reasons for Choosing TeamSnap

I didn't choose it, I inherited it. I would have selected a simpler, less expensive product with a more intuitive user interface.

Response from TeamSnap

Replied August 2019

Sorry you found the product confusing. We pride ourselves on ease of use. We would love to hear any places that you found confusing so we can work on them. Ken General Manager