Fracttal Software


Fracttal is a cloud-based enterprise asset management platform that caters to businesses in various industries. Key features include work order management, preventive maintenance, service-history tracking and inventory control.

Fracttal’s Asset Cloud application provides users with functionalities to manage, register, control and track their organizations’ assets from a single location. The application also features predictive maintenance, information analysis and resource budget management.

Additionally, Fracttal offers Fracttal Box and Fracttal On Board, hardware products that help users gather information on the behavior and performance of their assets in real time. It supports integration with ORACLE, Microsoft Dynamics and SAP, and it offers mobile applications for iOS and Android devices, which allow users to remotely manage their business operations.

Services are offered on a monthly subscription basis that includes support via phone and email.



95 Reviews of Fracttal

Overall rating

4.54 / 5 stars

Filters:

Showing 1 - 20 of 95 reviews

January 2019

Carlos from Universidad Técnica Federico Santa María

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Easy to use and teach

The experience with the software has been successful, especially when the use must be explained to other users.

Pros

The software is easy to use, it is very useful to manage assets within an organization. It is also constantly updating with new applications. Very friendly to use with cellphones

Cons

The software is constantly improving, and these improvements are after the observations indicated by users. They should add markers to link them with maintenance activities.

December 2018

Alan from UTFSM

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Use of fracttal in my maintenance planning

As mentioned earlier, Fracctal is very useful and practical at the time of tracking teams and thus get KPI to perform a proper maintenance planning.

Pros

-It is possible to add all the assets of my plant and track each one of them, obtaining the relevant indicators for my maintenance planning.
- It is easy to use, program and define the information of my assets.
- It is very complete, more than any other ERP that you have used.
- It is possible to attach additional information to each asset such as plans, photos, maps, procedures, etc.

Cons

- The currency value information is not updated automatically, but must be done manually.
- The cost of the service is monthly and increase according to the number of users we use.

January 2018

Daniel from Servicios Industriales S.A.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Awesome Software. The Best EAM/CMMS In the Market

Reduce downtime. Increase productivity. Improve relationship with our customers. Improve Purchase process. Better Human Resource control.

Pros

I have been using differents asset management software in the last years and by far, Fracttal is the easiest to use and to implement. It is full of functionalities, I love the mobile app, and the price is a no brainer.

Cons

Do not have any. Maybe I would like to improve the quantity of KPIs in the BI Module. I know I can build them using APIs, but if they are native in the software is better for our customers.

January 2018

Gerson from Aerotech

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

Ninty of a hundred

Quick way to have statistics and the possibility to creat parameters according our needs, so it is like a customized software

Pros

That is online so we can follow all the operations in real time and also its friendly user interface

Cons

No personal database and no possibility to have more than one logo and company profile. Nowadays many companies work as a group with more than one brand in the bussines so it would be great to count with more tha only one conpany profile to be set

July 2018

Javier from BIMAN

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Excelent

Pros

The plataform is Friendly, easy, practice, the mobile technology for monitoring information of actives, your plans, that system is aligned with the norm ISO 55000

Cons

Few modules in the app, only we can manage the work order and work request, should have the module for monitoring

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Excellent easy handling system

Excellent product, it adapts to the needs of the client.

Pros


Take control of all assets, schedule preventive maintenance, the technician has the permission to update the work avoiding the use of paper, everything is recorded and stored within the Fracttal system.

Cons

Improve statistics, in detail that indicate the amount of materials needed to use in the future making a delta with the materials that currently exist in the warehouse.

February 2019

Sebastian from Harting

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2019

Fracttal a sensational and innovative software

My experience is very positive. I did not expect the software to show so many answers to a job that needs to be very dedicated, I am surprised by the positive of this program

Pros

The software has a user-friendliness very good, is able to approach other Microsoft applications which makes it very close

Cons

In my opinion, it is very good, it has some procedures that could be improved, but they are minimal for the rest of the functionality that it has.

July 2018

Nestor from Representaciones Aerotech SpA

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

I have been using Fracttal for 3 years and I want continue with software for ever

Pros

the flexibility to obtain the information and the remote support is of very good quality for company

Cons

With respect to the development of improvements, there is a lot of delay when responding to the clients, since they are basic needs

July 2018

Simon from Nefos Servicios Ltda

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

The system is very easy to use and rapid

The most important is you can controlled all equipment, the work order and spare parts in warehouse all in one system and in cloud you can access araund the world

Pros

The móvil app es very well and good useful, desktop platform is very easy and completely, you can generate the most work to do in your equipment

Cons

The report is poor you need to extract all information to excel and generated your own kpi. Not more than this

January 2018

Matias Gabriel from Universidad Tecnológica de Chile INACAP.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

It is software that allows you to manage maintenance tasks efficiently and effectively.

keep preventive works of fixed assets up to date, improve control of activities carried out.

Pros

The ease of use, both for software users and administrators, is also very clear information that is delivered from the meters, failure analysis, performance meters, OT analysis and subtasks.

Cons

In general, the only thing I did not like is the removal of the code in the tab of pending tasks, in general it is very good

May 2018

Cristian from Isertec

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Good day because for me this software is very effective in the control of your equipment.

more order in our maintenance and equipment that we have in contract

Pros


I really like the way in which one has a good control of all our equipment, it is quite orderly as we carry the maintenance and so the staff does not make an excuse that they lost the sheet where previously did the maintenance

Cons

What I like least about the Software is that it does not have an identifier at a glance when a technician signs, it would be good to add the option that when it is completed the OT only with the fields is 90% and when you have the signature this to 100%.

May 2018

Matias from Clinica de cuyo S.A.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Excellent software, very usefull

Greater order and control in maintenance tasks.

Pros

Many features and excellent Customer support.
The team is willing to listen to suggestions and proposals for further improvements.
Constantly apply updates

Cons

It lacks a bit of maturity to the software, the mobile app is not very good, it would be good to improve it and be functional.
Tip, that you can see the tab of a team from the mobile app

February 2019

Luis Alfredo from Bester Generacion Latam

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2019

Improvement on Support Fracttal

Pros

I liked most, the ease and practical of use, also it has training videos and the technical support help to everyone regardless of the levels of knowledge.

Cons

when we buy the software of license , fracttal should program the software in accordance to our process, later gives the training course everyone users. The training course should be personalized and individual owing that each factory had different lay out the actives.

The training course of the last week was generalized and meaningless

February 2019

Marcos from Empresas Ariztía

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Very good SMMS

In general, Fracctal has offered quick access to information, which was previously required to be consulted in different spreadsheets, crossing information, this was time consuming and tedious

Pros


The interface of the software is quite friendly and intuitive, in a short time you can learn to master it completely.

It also allows you to follow up on all the activities that have been carried out on your company's assets, which is very important in the face of some audit.

Fracttal is also in line with today's technology, since it allows technicians to make reports from any part of the company, using only their mobile device

Cons

The mobile application does not allow you to see in this case the existence of spare parts in the warehouse, which delays the maintenance, since to make this query of existence, the technician has to go from his job to the warehouse.

February 2019

Javier from Bester Generación

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Excellent CMMS with the best price-quality price

Fracttal is helping us with the maintenance of a great quantity of assets my company manages in energy plants. It can organize, apart from the maintenance plans and work orders, actives, warehouses, tools, spare parts, documents related to all of them... It is, with no doubt, one of the most complete CMMS in the market.

Pros

Fracttal includes a broad collection of features that rate it among the best solutions for CMMS but with a price much more convenient. Fracttal is very flexible and can match with any company in any sector. The developers are very dynamic and they are always trying to enhance the software.

Cons

The mobile app may be improved with more filters in the searches. I would mix the locations and actives in tree views for a more comprehensive and easier data structure. The dashboard should be more customizable.

February 2019

Edwin Saul from Ferroviaria Andina S.A.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

very good

Pros

It is a very friendly and easy to use software

Cons

in the process we are finding some inconveniences

May 2018

Marco from Rodio- Swissboring

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

many improvements

the easily control of the maintenance

Pros


A program that facilitates the control of maintenance and expenses of the same equipment, great help

Cons

the ease of use of the system, the control of warehouses and the handling of documents which can be shared through the company

January 2018

Luis from Castaño Bakery

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2018

is been a great experience a new software easy, friendly,

Pros

its really friendly, fast, have a really helful "help" zone . great support from consultors, always available to answer any questions about the use of the platform. also have the option to improve based on the experience of each user.

Cons

in some cases it does not adjust to the configuration of the screen and in that case it is necessary to adjust the "zoom" of the browser to see some software options.

February 2018

Carlos Luis from Urbaez Maintenance Solutions

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

Safe me a lot of time and money

Pros

The real time comunication between the technicians (Fracttal Mobil app) and the administrator (Fracttal assets cloud)

Cons

Some times it takes a lot of time to receive an email wen you assign a task. If you're using Fracttal assets cloud and need to use Fracttal Mobile app you have to log off from one and log on to another.

May 2018

Cristian from Mayr-Melnhof Packaging

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

It is a great CMMS, we increase our equipment reliability in one year of use.

tool for made asset maintenance managment

Pros

It is easy to use, with this tool we are on way to 4.0 industry because we can access the information from any geographical point and at any time.

Cons

need fix some function about warning, emails warning doesn´t work good. I mean automation process like stock warning to users