





Main Screen






Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10About Contentverse
Contentverse is a cloud-based content management system designed to work on desktop and mobile devices. It is suitable for large and midsize businesses in all industries and allows users to upload, store and edit documents, search and manage content and share files.
Users can scan, import, save, and drag-and-drop files into Contentverse from a computer or directly from Microsoft Office software such as Word. Document metadata can be added automatically or manually once a file is uploaded, and multiple file formats are supported. Users can add e-signature fields, annotations and public or private comments.
The search feature allows users to search using a standard text-based search, or by document type, location, file format, modification date and more...
Main Screen
Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
April 2018
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Have been using since 2009.
Pros
No more paper! Product is stable. Tech support has always been helpful when we needed them. Updates every year.
Cons
Cost. Only have 2 or 3 users but we pay for 10. Performing backups within the software is difficult.
March 2018
Jessica from City of Suwanee
Company Size: 51-200 employees
Industry: Government Administration
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
March 2018
Paperless archival for local government
We no longer have to store large volumes of paper files. It's also significantly easier to search electronic records than paper files.
Pros
We're a local government of just over 100 employees. Governments are notorious for generating a lot of paper and we are no exception. When we constructed a new building, we did not want to be faced with the job of moving all of our paper records. We contracted with a local imaging company who scanned the majority of our paper records for import to Contentverse. As part of that project, we scanned/imported more than 750,000 pieces of paper! We all agree that it is not only much easier to store and access digital files, but its also significantly easier to search them. Our imaging project would not have been as successful without a program like Contentverse.
Cons
The search features are not as intuitive as one might think. We've learned that we have to carefully name documents to have the best chance of later finding them. Additionally, we seem to be required to upload TIF files, which seems odd when a lot of our files are PDF.
Response from Computhink
Replied March 2018
Hi, Jessica Thank you for taking the time to review Contentverse. Please feel free to reach out to us with any questions or concerns at support@computhink.com.
March 2018
Casey from McMillan Warner Mutual Insurance
Company Size: 11-50 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0
March 2018
overall ok product, but not always the easiest to work with
The ability to have our entire file in one place and use the system as a workflow management system to help our company go "paperless"
Pros
ability to have a "to do list", ability to have our entire file in one place, everyone has the access to the information if we need them to, security measures allow us to deny access to areas that we don't want everyone to see. Now that we can work directly with Computhink rather than going through an IT vendor, communication has been much easier.
Cons
Routes have broken in the past, we have had documents corrupt for no good reason, the printer driver is sometimes hard to work with.
Response from Computhink
Replied March 2018
Hi, Casey Workflow tasks can be setup in an elaborate sequence with dynamic data that may appear to be stuck while in process. This can be easily overcome by setting up escalation methods, group assignments, etc. We can work with you to analyze your workflows and set them to resolve any process-related scenarios. The print driver works on a user-based setting and will do so consistently in all supported windows OS configurations. We take content integrity issues very seriously and request an opportunity to work with you to isolate any such instances, as well as any print driver issues, to solve these anomalies. We would also like to offer you 30 days free access to our Contentverse Knowledge Center to review any features and learn how to maximize use of the product. We are pleased to note that McMillan Warner Mutual Insurance is up-to-date with our current version 10.1 without any open support cases. Feel free to contact support@computhink.com to register any current issues you have.
March 2018
Jonnee from NEISEC
Company Size: 1,001-5,000 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
March 2018
Most days excellent/awesome other days just okay. Usually depends on how many users that day.
Not having to keep a paper file for each student with every piece of paper only protocols. A lot less filing to be completed. Easy access to all information available for each student.
Pros
Much easier/faster to collect information to give to others by emailing out instead of copying. Easy access when looking for information and not having to look for paper copies in a folder/file system. Easy to determine if something is within the file for a student. Also can determine immediately if student is within the system with past information or if new and need to create new file with no past information.
Cons
Not accessible to everyone in organization. How many times it will bump you out of the system and then having to rescan. Not alerted item has not saved, seeing at a later date 0 pages were saved. Could be a problem since everything is getting shredded.
March 2018
Lisa from Summit Care II Inc
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
March 2018
You can customize to fit your organization makes it very user friendly
Pros
All documents in one place that anyone can access. Folders can be customized to fit what ever parameters you choose. Documents can be accessed with ease and either printed or exported in electronic format for ease of sharing or e-mailing to others within your organization. The drag and drop feature makes uploading documents very simple.
Cons
Due to the folder storage system if you have multiple sites to store for it can many clicks to get where your information is. So you can have many folders within folders. We have experienced some issues when updates were done, the program became unresponsive and shut down. It took some time for the problem to be resolved. Multiple phone calls with tech support were required before the issue was fixed.