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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (17,450)


4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.0 / 5


4.5 / 5

Last Review Written

March 2, 2021


  • Pros

  • Love it, this is so easy to use, brilliant and can be shared and used by everyone. A total no brainer must be used........Love it download your files and they are safe.

  • This product is amazing. Its very easy to use and never fails you. keeps your things safe and secure.

  • Cons

  • Dropbox's service is amazing. However, interface is difficult to navigate for first time users.

  • The user interface/experience on the site version is a bit dated, but still functions fine.


Pricing Range

How it's priced

Dropbox users pay either a monthly or annual subscription fee. It is a cloud-based solution.

Contract Term

Dropbox requires no contract for cloud-based deployment.

Upfront Costs

No upfront fees.

Recurring Costs

None, beyond subscription fees.

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Product Demo & Screenshots

Product Demo

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Advisor Recommendations & User Awards


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Additional Info

Ideal Customer Size




Operating Systems





Phone Support

Phone support available during regular U.S. business hours.

Online Case Submission

Online case submission available to all users.

Online Support Options

Help website and online community support included in subscription fee.


“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.