About Beekeeper


Beekeeper is a cloud-based employee communication and collaboration solution optimized for remote and field workers. It supports omni-channel communication tools for mobile workforces. Users can send group messages, conduct surveys and share news and other updates.

Beekeeper connects with many other cloud applications to pull data from multiple sources for analysis. A built-in chat messenger enables employees to chat with their peers as well as share documents, images, videos and links. Certain responses within the chat messenger can be automated using trigger-based workflows. The solution offers a dashboard that can be used to track real-time employee engagement scores, measure internal communication KPIs and view survey results.

In addition, the solution also features tools to generate personalized invitations, set up onboarding workflows and manage digital signatures.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

57 Reviews of Beekeeper

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(38)

4 stars

(18)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 57 reviews

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August 2018

Gerda from JENSEN-GROUP

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Ditigization of internal communication

Beekeeper has facilitated the way how we communicate internally, we have more dialogue and more internal brand awareness. As cherry on the cake, we can also say that it has helped us tremendously on saving time in the corporate communication department.

Pros

Beekeeper helped us to align the internal communication in an aligned and engaging way. We like to say that "The sun never sets on JENSEN", meaning that there is always a team of JENSEN staff at work. This means also that there is no single hour where we can reach all teams at once. With Beekeeper, we can reach out to all our team members and enter into a real dialogue with them. What I like most is the modern way of interaction, the modular set-up of the individual streams and the dashboard functionalities.

Cons

It's a detail, yet I dont' want to keep this space void: I am not fond of the way how our key visuals for the streams are being displayed. The title of the stream is written all over the key visual. I fail to understand what is so difficult about changing this and ensuring that the key visual is visible.

Response from Beekeeper of Beekeeper

Replied August 2018

Thank you for the amazing review! We understand what you are saying about the key visual being moved from the navigation location. Please be sure to tell your Customer Success Manager so the feedback is taken to our engineering team!

September 2018

Rémy from w. wiedmer ag

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Finally reaching out to our offsite staff...

Benefits: Easier and more efficient communication, certainly more engaged and informed employees...

Pros

Beekeeper finally allowed us to reach out to our entire workforce, many of which are offsite and only occasionally in office locations. The days of time consuming phone calls to ensure everyone is aware of certain information are gone...
With the support of the Beekeeper project team we were able to streamline our communication process and can now timely communicate internal announcements, customer feedbacks or upcoming events, amongst other...
We look forward to push this to the next level for us, further integrating with existing applications and channeling remaining legacy communication through the beekeeper app.

Cons

We would like to see more functionality around formatting steams (bold, embedded links...) to make information more appealing to our employees. Further did we state the need to sync uploaded documents with a local document store / drive...

Response from Beekeeper of Beekeeper

Replied October 2018

Thanks a lot for your review and your feedback which is highly appreciated. We are happy to hear that with Beekeeper you save time and communicate more efficiently. If you need any support or inspiration in the area of integrating and channeling, please contact your customer success manager. We will gladly inform you as soon as formatting and document syncs are on the closer roadmap.

September 2018

Johanna from Badrutt's Palace

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Experiences with Beekeeper

Beekeeper is very popular by all our employees, not only with our permanent employees but also with our Executive Committee and our seasonal staff. One of the big advantages we have with Beekeeper is being able to send our seasonal mailing (necessary information before starting work) to a large number of employees in different languages.

Pros

It's easy to handle, no complicated log-ins, everyone knows how to post something from the beginning including videos and photos, little explanation needed, administration of users is easy, social media possibilities provided by Beekeeper are very varied, support is always available and quick to respond, surveys can be done quickly, reach a wide audience in virtual time

Cons

Search function for posts is a little slow

Response from Beekeeper of Beekeeper

Replied September 2018

Thank you so much for your review! We're excited to hear how happy you are with Beekeeper. Please provide your feedback on how we can improve to your Customer Success Manager to help us build an even better Beekeeper!

September 2018

Dominique from Domino's Pizza Switzerland

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Excelent for a multi-facility company

Their Support is very personal, fast and competent. They always had an open ear for input, wishes and problems we had. They supported us with implementation and even later they still on boards, if we need an additional training for new members in the team or for showing us all the new updates and how to efficiently use them. We couldn't be happier with them.

Pros

It's easy to use, nice layout, fast and it holds what it is promising.
We have people in 3 different languang regions and so far had no issues. The software is constantly improving and growing its possibilities.

Cons

We are waiting on some features, that would make our lifes even more easy. But we have no doubt, they will be implemented as soons as possible. Beekeeper is definitely working hard.

Response from Beekeeper of Beekeeper

Replied September 2018

Thank you so much for your review! We're excited to hear how happy you are with Beekeeper. Please provide your feedback on how we can improve to your Customer Success Manager to help us build an even better Beekeeper!

August 2018

Chris from Exclusive Hotels and Venues

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2018

Biggest and best change in communication we've ever had!

Fantastic, we had a minor blip with setting up our app but aside from that, everything has been flawless. Rep is superb as a success manager as has been fantastic with any questions/ queries that we've had. He has also helped ensure that we are pretty much self sufficient.

Pros

All of it: the simplicity of user management and platform customisation, the easy of use, the aesthetics and much much more. The platform is perfect for reaching lots of people very fast. It has revolutionised communication at our organisation.

Cons

There is nothing I don't like however I think the platform could benefit from additional features. Calling/ video calling would be amazing. A better search function/ library of content. Better integration with other platforms to enable automated user management. Status updates for holiday, days off etc.

Response from Beekeeper of Beekeeper

Replied September 2018

Thank you so much for your review! We're excited to hear how happy you are with Beekeeper. Please provide your feedback on how we can improve to your Customer Success Manager to help us build an even better Beekeeper!

September 2018

Benno Paul from Gastroenterologische Praxis Balsiger, Seibold & Partner

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Secure and efficient exchange of information in healthcare

In healthcare, the handling of sensitive data is part of everyday life. Beekeeper allows us a secure and efficient exchange of information. At the same time, thanks to Beekeeper, we are able to overcome language barriers and flatten hierarchical structures. As a digital bulletin board, Beekeeper is part of our corporate culture to purposefully spread and classify our internal communications. We love Beekeeper!

Pros

Secure exchange of sensitive data by replacing WhatsApp: There were employees who previously refused to download WhatsApp to their mobile phones due to lack of data security. WhatsApp didn't separate work from home.

Cons

Nothing. Easy to use and to install. Attrative pricing model.

Response from Beekeeper of Beekeeper

Replied September 2018

Thank you so much for your review! We're excited to hear how happy you are with Beekeeper. Please provide your feedback on how we can improve to your Customer Success Manager to help us build an even better Beekeeper!

July 2017

Quentin from Benefit Cosmetics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2017

Great tool to gather different ways of communicating and to engage remote employees

More efficient communication, increased engagement of employees

Pros

We have 120 employees across every province in Canada and were looking for a tool to group all communication and to build a strong sense of community despite the distance. We decided to implement BeeKeeper 2 months ago and are already noticing positive results.

What we liked the most about this software is the ease of use: our employees did not even need to be trained on the tool and were able to start using it right away. It is cross-platform, very intuitive and fun to use!

The team at BeeKeeper is also very helpful and supportive both during and after the implementation, taking into account our feedback and pushing new features requests.

We have a strong brand identity and it was important to personalize the tool to reflect our DNA, which we were able to do very easily with BeeKeeper.

Cons

The chat capabilities are a bit limited on certain platforms but the team mentioned that they are will be releasing an improved version soon.

The dashboard already has great capabilities, but we really hope that some new features will be released soon in order to help us increase the engagement of our employees.

Response from Beekeeper of Beekeeper

Replied November 2017

We're excited to announce some new chat capabilities as well as an even more robust dashboard to further lift employee engagement in the near future. Thank you for the review and we're proud to connect the Benefit Cosmetics Team! We'd love to learn more specifically about what Features you'd like to see in Beekeeper.

August 2017

Jeff from The Watergate Hotel

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

It's amazing!! Ibeta tested beekeeper a few years ago in NYC and fully launched in Washington DC.

Higher engagement with staff.

Pros

Running a busy luxury hotel takes lots of real time communication - Beekeeper bridged that gap in the most relevant, up to the minute way. It's really transformed the way people get their daily digestion of information for the day here. The ability to communicate by picture, video or polling has been quickly adopted by my team. I love that our posts have a running slideshow in our employee cafeteria to broadcast to all. It really stimulates creativity and camaraderie with the staff. The best part of all is the HUMAN customer support - one of the customer representatives helped us launch, adopt and embrace its functionality (like a really cool friend).

Cons

We are still getting used to all its features, so far so good. Cleaning up posts by administrators is laborious...maybe we can post with a feature of selecting how many days its up? Id love an archive of tagged posts if possible.

Response from Beekeeper of Beekeeper

Replied September 2017

Jeff we are excited to have you and the entire Watergate Hotel team on Beekeeper. Thank you so much for the amazing review and we also love our HUMAN customer support. Thank you for the feedback as well!

September 2018

Nadine from Jucker Farm AG

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

Beekeeper brings our people together in a simple way

We always had to problem to reach all our employees because not everyone has access to a computer. But everyone has a smartphone... We try to move all the chats from unsecure apps like Whatsapp to Beekeeper, but that's still a process.

Pros

It's very easy to use and the basic funktioalities are working perfectly well.
You can use Beekeeper on a smartphone as well as on a computer, that's very convenient. And the backend/dashboard is very easy to understand. Good analytics and functionalities like the worker bees or campaigns are very useful.

Cons

Sometimes it's a bit slow, f.e. the search function. And we miss some small things like to be able to download videos from posts. But that's "peanuts".

Response from Beekeeper of Beekeeper

Replied October 2018

Many thanks for your feedback, dear Nadine. That's great that with Beekeeper you now easily reach also your non-desk workers. If you need best practice inspiration about how to encourage all your employees to move from Whatsapp to the secure Beekeeper Chats, please feel free to contact your customer success manager.

December 2018

Karen from Premier Inn GmbH

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Great communication tool

We have a very open content policy: Posts need to be related to work (somehow). Therefore a lot of posts are from team events, trainings, get-togethers. Everybody likes that and it contributes to a positive working atmosphere and team spirit. Beekeeper is absolutely accepted as an internal communications tool (used by 96 % of all employees). This overall acceptance is the reason why important, work-related content (breefings, news from the different locations etc.) work so fine with Beekeeper.

Pros

It only needs a handful of active people to post and they pull everybody else along. Even those who said they would never make use of it, start liking and commenting posts and even write their own posts after a short while.
Beekeeper is a great and fun tool to connect with colleagues, share information, and communicate directly via chat.
Beekeeper is easy to install and does not need a lot of explanation.

Cons

The desktop version could have some more editing tools for posts (emojis, bold text, picture resize).

Response from Beekeeper of Beekeeper

Replied December 2018

Thank you very much for your review! It's exciting to hear about the successful implementation and we are happy to see where the future brings us on our journey together.

July 2017

Jason from 1 Hotel Brooklyn Bridge

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0