Flock vs Vanilla

Flock has 260 reviews and a rating of 4.52 / 5 vs Vanilla which has 61 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (260)

4.39 / 5 (61)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

September 29, 2020

September 2, 2020

Pros/Cons

  • Pros

  • This is very easy to use and great for multiple users!

  • We love the user interface. It is extremely easy to use. The another thing I loved about flock is that we experienced zero bugs in our use so far!

  • Cons

  • It was a little tough to understand the fullness of what it has to offer but over time that became clearer.

  • nothing to change its easy to use and has great benefits other than just chatting and sending messages

  • Pros

  • There is plenty of information for reporting on the backend which is very useful. Overall layout is simple and responsive.

  • The customer support I receive is excellent. Team does an amazing job of answering or finding the answers to my questions.

  • Cons

  • A few long-standing bugs, but overall still solid. Support is decent, but could be more responsive I guess.

  • The customer service is excellent and the team is eager to help find software solutions to community problems, but it can take a while for requested fixes to make their way through the pipeline.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux