Vanilla vs Yammer

Vanilla has 62 reviews and a rating of 4.40 / 5 vs Yammer which has 436 reviews and a rating of 4.09 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.40 / 5 (62)

4.09 / 5 (436)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

October 28, 2020

October 16, 2020

Pros/Cons

  • Pros

  • There is plenty of information for reporting on the backend which is very useful. Overall layout is simple and responsive.

  • The customer support I receive is excellent. Team does an amazing job of answering or finding the answers to my questions.

  • Cons

  • A few long-standing bugs, but overall still solid. Support is decent, but could be more responsive I guess.

  • The customer service is excellent and the team is eager to help find software solutions to community problems, but it can take a while for requested fixes to make their way through the pipeline.

  • Pros

  • I like that it provides for an easy and convenient way for our employees to communicate with each other. It's also easy to monitor.

  • It was nice to be able to build a relationship with other employees who I would not normally see. It creates a repore.

  • Cons

  • I wish it has more customization and able to take in 3rd party graphics and layout. It is not a big deal, but I do want to keep the content new and different every message out there.

  • it should be more intuitive, have more options of like, interface should get a bit better, only had comments about the interface, but everything else think it´s great.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux