I am very happy with my decision to use and implement JobNimbus into my company

The best benefit is better oversight of everything going on in the entire company, and making sure that nothing falls through the cracks. It completely eliminates the communication mishaps that occur when you are handling lots of jobs.

Pros

The software is very comprehensive and flexible. You can make it do whatever you need or want it it. After learning the software, it is very easy to use. I would recommend to anyone considering the program to go ahead and get the training. That made a huge difference for me and my staff. We tried going without the training at first and I did not feel that we were using all the capabilities, and we struggled to implement the software fully. After the training, it was a complete difference. We had a excited staff who saw the value in all it could do and completely bought into keeping it current and updated, which is the key to its usefulness. The trainer was excellent at quickly teaching everyone and showing how easy and helpful the software actually is. He was terrific- very knowledgeable, professional, and experienced with both the software and teaching it.

Cons

You can't zoom into the pictures that you take without a few extra steps that are a pain, and you can't view them easily when you want to show a customer a particular photo. I feel like the mobile app has glitches that can be frustrating but its nothing too crazy. I recommend using the desktop version on a tablet when your in the field and that resolves all of the problems I deal with using the mobile app.

I thought it was a little difficult to learn to use without the training. After the training it was a breeze. I cannot stress enough the importance of the training if you are inexperienced with a CRM.

I like JobNimbus so much that I depend on it for my entire business! Great easy-to-use program.

JobNimbus has optimized my business and allowed me to bring in all my leads from various sources into ONE SINGLE PROGRAM that can report to the desktop version of Quickbooks or the online version of Quickbooks (our main accounting software). This is HUGE for my business and I intend on using this product for many years to come!

Pros

-Easy to use
-Friendly staff
-Ability to track all customers, products, services, etc.
-Able to add Spotio leads directly into program
-Open programming allows for flexibility and customization
-Customized documents for customers
-Calendar program that implements to Google Calendar, Outlook, etc.
-App available for mobile access
-Superior reporting features for managers
-Low cost to add additional team members

Cons

-Every time I call them, it takes days for me to get a response (if ever). Granted, the online help videos are quite useful, but I expect a response when I have questions.
-Training tutorial is a bit steep for the product. Worth it, but expensive.
-Document designer is lacking customization... needs improvement and/or additional document design programs. (Side note: current document designer add-on is horrible.)
-No route planning/mapping software which would make this the ultimate program...
-Too attached to the roofing industry still. Works fine for other industries, but its obviously tailored to the roofing industry.

Great program, easy to use, awesome support team, and constantly improving!

We are one of those companies that started with pen and paper alone. As our business grew, we started falling behind because we spent so much time doing what is now accomplished with JobNimbus. This program is absolutely a game changer for us. It brings almost every aspect of our company into one place. Everything in a customer file (or any other "contact type") becomes searchable by nearly any piece of information pertaining to that contact. Any number of contacts can be made "related", making all correspondence between related parties available in one spot. That includes contact information, emails (yes, emails!), attachments, estimates, invoices, budgets, material orders, etc. The way that the estimate/invoice/material order system is set up allows you to create separate templates for quick, easy, and all inclusive documents. You can even create different price lists for different suppliers and/or locations. They eliminate the need to write multiples of the same information (i.e. you can turn an estimate into an invoice, material order, or work order). Work orders can be assigned to any sub-contractor and placed onto a board that is categorized into a workflow that you can completely customize by whatever steps of the job your company has. It's extremely versatile in that regard, and once you determine how you want your workflow to operate it is very functional. You can use the budget feature to track costs on a job and calculate commissions. I could spend all day ranting about all the features that JobNimbus offers, but it boils down to this: JobNimbus offers tremendous value to your company. One more note about their support and development team. I had a TON of questions during the implementing of JobNimbus into our company and was on the phone with support a LOT. They were always very accommodating and patient with me, providing me with answers and resources at every turn. Over the course of the past few months alone, there have been MANY updates, both web version, and mobile app. They have a great feedback section on their website and they DO listen to user input. I am excited to see how far they will go from here and have enjoyed watching them grow into an industry leader.

Pros

Several integrations with major programs (EagleView, Quickbooks, Sales Rabbit, naturalForms, Accurence)
Mobile App
E-mail integration
Low cost
Ability to create custom reports to help your business monitor

Cons

There are no cons.

Good program as long as every person in the company is devoted to using it.

Pros

The best part of the program is the job board section. It comes in handy for every department in the company. Each employee can see where a job stands and you can set notifications, so they will know about a job they need to pay attention to. Being able to import customers from previous CRMs is great. It means you won't have to do a lot of data entry of past customers to catch up your Job Nimbus database.

Cons

The only downfall, which really isn't the fault of the program at all, is if one person doesn't update a job along the way, the job could get lost. To make Job Nimbus a successful CRM in your company, every employee needs to use it every step of the way. An example is if your production manager forgets/fails to update a job as complete, the accountant would never know they are supposed to bill the customer. I'm sure there would be a workaround, but we ended up deciding it wasn't worth using this program because some employees would skip crucial steps, resulting in jobs getting lost.

Jobnimbus helps us accomplish vital tasks every day

Pros

We've been using Jobnimbus for about 3 years now and the built in functionality with payments, Quickbooks and job tracking have made our lives so much easier. All photos and documents get uploaded directly from our phones out in the field for sales and invoicing made simple.

Cons

No functionality for e-signatures... Like, we can let customers pay their bills right thought a huge green button on the email, why not have a huge blue button saying "approve estimate." Make it easy for people to say yes to us, then store that on the cloud with everything else...

Review of Job Nimbus

Pros

-Ease of access/mobile options
-Organization it provides my business
-Amount/diversity of info I am able to upload, use, edit, and keep track of in the program

Cons

It could be a little more user friendly. I am young and grew up in a generation that relies on technology for everything so it was not difficult for me to navigate. However, the owner of the company I work for is older and has somewhat of a difficult time with technology so he hasn't been very easy teach how to use the program.

Refreshing and uplifting

Smoother operation and the ability track maintain and review statuses within the company and help better train our salesman

Pros

I would have to say the most enjoyable part of using this software is the ability to track statuses with reports and of course have a smoother way to documenting and storing customer information

Cons

One of the things that bothers me the most is when looking in a specific job trying to read the notes other jobs that may or may not be related to that job will appear in those notes and I understand by checking and unchecking the related box is what changes that it's still isn't issue in my opinion also a way to integrate Xactimate estimating into it would be useful just my opinion

Operator Friendly

From day one: The initial demo video sold me and my boss instantly! From there our experience with our rep was another selling point. He was far more patient than he needed to be while walking us through this experience. I have grasped the functions and creating tools so quickly that I am able to start teaching my co-workers how to use JobNimbus. It is user friendly!!! We have been able to start implementing the software right away and plan to fully launch 4/1/2019! JobNimbus gave us the freedom to grow our in house production, easily.

Pros

You meant to ask me what I LOVE most about this software, right?
1. It is user friendly, not complicated at all to use.
2. The training videos are easy to follow, short and to the point. I did not feel that I sat through an entire video and came out learning nothing.
3. Customer service is fantastic! Every person I spoke with (Mostly our rep) was so helpful, and unbelievably patient while myself and co-workers asked a million questions.
4. Saves me from double/triple entering information.
5. Navigating the program is easy.
6. Creating specialty boxes was super easy.

Cons

1. Mapping the spreadsheet was not as easy as the video made it out to be. Especially if there is an error translating the information over, there wasn't a video to help with that. It was left to me to figure out what the error meant and what I needed to do to fix it.
2. Doesn't stop creating duplicates
3. Some of the standard, built in fields should be optional. We didn't some of them and now they are there taking up space in the contacts fields.

So Easy to Learn as a new employee

As a new employee to a well established and busy company, JobNimbus has made my on-boarding and training experience easy and efficient. I have been able to locate the information needed with just the basics as far as training goes. The system is so easy to navigate. It's such a relief to have this much information captured and organized in a simple digital manner.

Pros

JobNimbus works so intuitively that you can answer many of your own questions if you are new to the system. The layout is easy to understand and follow. I found the images at the left of a list, separating out a job or customer extremely helpful and increased my speed in recognizing different file types when searching.

Cons

Nothing, right now I have not found any "blind spots". The information is there and easy to find.