JobNimbus Software

4.64 / 5 (426)

Our advisors have recommended this product 39 times in the last 30 days

About JobNimbus

JobNimbus is a CRM and project management solution suitable for home service companies. Manage your contacts, tasks, and projects from start to finish along with detailed reporting capabilities.

With JobNimbus, businesses can manage all their contacts in one central place. Contacts can be imported from multiple sales channels including emails and phone calls. The solution allows project managers to assign tasks to their teams, monitor progress, and send notifications to clients and stakeholders. The document management functionality allows users to store and organize project-related documents and photos. Users can also email documents to their customers and partners and get then approved digitally using e-signature.

JobNimbus allows businesses to cust...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

426 Reviews of JobNimbus

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(299)

299

4 stars

(104)

104

3 stars

(19)

19

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 426 results

March 2019

Joshua from JGL Roofing

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Jobnimbus helps us accomplish vital tasks every day

Pros

We've been using Jobnimbus for about 3 years now and the built in functionality with payments, Quickbooks and job tracking have made our lives so much easier. All photos and documents get uploaded directly from our phones out in the field for sales and invoicing made simple.

Cons

No functionality for e-signatures... Like, we can let customers pay their bills right thought a huge green button on the email, why not have a huge blue button saying "approve estimate." Make it easy for people to say yes to us, then store that on the cloud with everything else...

Response from JobNimbus

Replied April 2019

Hey Joshua! So glad JobNimbus has been able to help you do some pretty important stuff in your day. We want to keep making that happen, and approving/signing estimates is one of the ways we want to help better. While you can get your estimates signed directly on our mobile app, the e-signature experience is lacking and our dev team is working to take that experience up a notch. Stay on the lookout for updates to the mobile app and web experience!

November 2019

Ryan from Sharp Construction LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Sharp Construction Thinks JobNimbus is Amazing

We have been bringing on additional salesman and being able to track the leads that we distribute has allowed us to see who is weak and where. We have also used JobNimbus to increase the amount of reviews that are coming in (93 5 Stars and counting). It has allowed us to measure lead success or failure, which has whet the taste buds to have more understanding and to discover deeper ways to measure our success in other ways. It makes you realize what could be if..... When you have questions that a product like JobNimbus answers, it makes you realize that with a little extra effort, you can explode your business. We are thrilled to have found JobNimbus.

Pros

We did not come from another CRM to this platform. This was our first experience and the choice to team up with JobNimbus has been exactly what we were hoping and looking for to help manage and grow our business. The automation features are, by far, what we have enjoyed the most. Adding automation has helped us seal up the cracks that occur when taking a customer thru the construction process. Nimbosa, as we affectionately call it for no apparent reason, has been a major factor in leveling up our company with regards to communication and customer management.

Cons

This requires thought, which, I think, means that we would have to search to find a problem. We are anxiously anticipating the roll out of the tracking and measurement graphs that were dropped at the Orlando convention. So I guess, the fact that those are not fully rolled out yet would be one of the things that could be a negative.

Reasons for Choosing JobNimbus

the product was geared for the type of construction we perform. We are predominately a roofing company and this bad boy, JobNimbus, was a perfect fit.

Response from JobNimbus

Replied December 2019

Thank you so much, Ryan! We're so glad we found you guys, too, and are excited to build more powerful features into your workflow. You guys rock! Affectionately yours, Nimbosa

April 2020

George from Modern Construction Services, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

April 2020

JobNimbus

My overall experience with JobNimbus has been good. It has been easy to use and adapt to as a new user.

Pros

I like that the software is easy to use. It's simple enough that you can easily navigate through the system. It's also flexible to allow you to set up jobs and use it as you see fit. You can also format the job add screen to include anything you feel you need for your business. The systems allows you to set up templates for estimates and invoicing. Also, I like that estimates can be converted to invoices without having to recreate the information.

Cons

I feel that the reporting aspect of JobNimbus is not the best. It is difficult to get what you need from the system. We often have to run multiple reports, dump them into excel, and then sort and merge to get the data we want. I wish the system allowed you to duplicate invoices and duplicate estimates and invoices to other jobs. That would be helpful. Creating templates in the system can also be cumbersome.

August 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2019

Great concept for construction companies - Massive room for improvement

JobNimbus was built specifically for construction companies and offers an end-to-end solution, from Lead Acquisition to Invoicing. It's extremely difficult to tweak and configure more "generalist" CRM's and Project Management apps to fit the construction industry workflows and specific steps, so there definitely is value in this software. Although it is far from perfect, it offers an almost ready-made solution for construction and roofing companies, allowing for a fairly quick onboarding. The starting idea is great, but it is definitely perfectible. The biggest flaw with JoNimbus is the fact that it has different workflows for Contacts (homeowners and people in general), and for Jobs (actual work being performed). While it sounds great, once you dig a little deeper, you realize that the pre-defined statuses for Contacts and Jobs are the same! This, instead of creating clarity and differentiating both aspects of a job, leads to massive confusions with low-tech employees: if a Sales Rep saves a contract under a Contact instead of a job, the person looking for that contract under Job will not find it unless they look under Contact. It might be hard to understand if you have never used JobNimbus, but the bottom line is it creates (many) mix-ups. Additionally, the mobile apps are so bad our people have stopped using them and are opening the desktop version on their mobile devices. All in all, we are better off with JN than without, but needs a lot of improvement.

Pros

- Designed specifically for Construction and Roofing companies - End-to-end solution, from Lead Acquisition to Invoicing (not advanced financials though, it won't replace your accounting software) - Highly customizable (although not as much as we'd like or need) - reasonably priced when compared to alternatives, no setup fees - Great customer support

Cons

- Confusing workflows (more on that below) - Not the easiest program for people who are not tech-savvy, steep learning curve - TERRIBLE mobile apps (IOS & Android). It's so bad our field guys have resorted to opening the desktop version on their browsers - Custom template building somehow limited: no math formulas allowed, inserting tables and making them fit the page is a pain - The main dashboard and the constant notifications and task reminders are overwhelming instead of being useful

February 2020

Bonnie from Russ Noyes Roofing Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

February 2020

JobNimbus User

JobNimbus has helped us produce a good customer database. The initial setup was time consuming, but once we had it in place, the automated emails to customers, the ability to message team members internally from a job has helped us communicate.

Pros

I like the calendar and the job boards. The templates are great, but can be difficult to set up. The automated features are also nice to have. There is a 'note' feature that allows you to tag other team members to keep them apprised.

Cons

The calendar has some drawbacks. At this time, appointments cannot be duplicated. Documents cannot be easily moved between jobs. They have to be deleted and uploaded to the correct job. The report features do not work well for us. For whatever reason, the data is never correct.

Reasons for Choosing JobNimbus

Ease of use and cost.