Supported Operating System(s):Web browser (OS agnostic)
About Clickatell Touch
Clickatell Touch is a cloud-based live chat solution that enables businesses to connect with their customers through multiple channels. It is suitable for industries such as e-commerce, banking, telecommunications and logistics. Key features include custom branding, out-of-office responders, sentiment analysis and reporting.
Clickatell Touch enables businesses to manage communications across a variety of channels, including browser-based chats windows, Facebook Messenger and Twitter. Users can customize welcome messages, create sequences for automated messaging and configure settings for handoffs to live agents. It also provides a chatbot feature that supports escalation of issues to senior agents.
Clickatell Touch also provides analytics, seat based ...
1 Reviews of Clickatell Touch
5.00 / 5 stars
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Dan from At the Limits Ltd
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 6 months
Review Source: Capterra
Value for money
Great options and easy to use
It was incredibly simple to set up and apply to our Aventri system. A really fast instant solution we look forward to using more and more.
Pricing was not too obvious, but experience will sort that I am sure.
Reasons for Choosing Clickatell Touch
We were limited to choice due to Aventri, but happy with the recommendation