Freshsales Software


 

Freshsales is a cloud-based customer relationship management (CRM) solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers.

Key features include one-click phone, sales lead tracking, sales management, even tracking and more. Users can also send personalized bulk emails from the solution, and then monitor activities on these emails. The inbox automatically prioritizes emails from contacts and leads that are waiting for a response.

Freshsales tracks the web pages that prospects are interacting with and then segments contacts based on their behavior. A lead scoring feature ranks lead based on that data and will prioritize those with a higher score over those that require nurturing. The 360 customer view offers full details about customers and prospects, including conversations, touchpoints, appointments, and tasks.

Freshsales integrates with Freshdesk, Segment event tracking and Google Calendar. Services are offered on a monthly subscription basis that includes support via phone and through other online resources.

 

Freshsales - Bulk emails
 
  • Freshsales - Bulk emails
    Bulk emails
  • Freshsales - Getting in touch
    Getting in touch
  • Freshsales - Lead Score
    Lead Score
  • Freshsales - Deals
    Deals
  • Freshsales - Data Analytics
    Data Analytics
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

243 Reviews of Freshsales

 

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Software Advice Reviews (17)
More Reviews (226)

Showing 1-17 of 17

Denis from Emergency Resumes
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Took a looooonnng time to finally find this CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I searched high and low for something that would fit my teams needs. I tried free trial after free trial and I can tell you Freshsales offers the best value for your money.

Pros

The price is VERY reasonable for the quality that they deliver.
It has all the options I was looking for. Pipelines, email marketing, tracking emails, and a great mobile app. All for under budget.
I had explored other options (Copper) and this has all that I need for 1/3 of the price.

Cons

Chat support is a nice feature but sometimes can be a bit slow. They do however have a great FAQ and video library which have answered most of my questions.
Just like all software, there's a bit of a learning curve.

Review Source
 
 

smit from GSTMadeEasy
Specialty: Accounting
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Best CRM software for startups and small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall software is good for small businesses, as the software gets evolved over the time it would be much useful.

Pros

The software is light in size and easy to operate which makes sales more fresh and abundant its email feature is also unique compared to other CRMs.
Direct call log feature is great, there are other tons of features available for free which makes it highly suitable for small and medium business.
it is also easy to operate from mobile, so mobility adds the good feature to the software

Cons

As compared to other CRMs like ZOHO, Proper works this software lacks some important features.
Fresh sales also require so manual data input for further data processing which makes the process little tedious.
The software is to be designed more intelligently which gives the reports with complete detailed insights.
Some of the features of the software are still under development phase, so not completely ready for usage.

Review Source
 
 

Chris from Self Employed
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Good quality CRM for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

• Can link sign up form to create contact into FreshSales
• Send out bulk emails (it becomes personalized so they can’t tell it’s bulk email).
• Can track emails (open, replied, opened links, bounced).
• Schedule your emails
• Edit columns to your liking in leads view
• Can bulk upload leads into RESP, Mortgage debt, etc
• Deals won and lost feature at the bottom like the others
• Schedule emails
• Marketing email campaigns can be done directly. Series of actions to multiple users.
• Create follow up actions for any tasks (or any action)
• Custom reporting not pre-set analytics
• Good customer support

Cons

Would like to see the ability to link with Air call, RingCentral and Intercom. Not as clean as Pipedrive.

Review Source
 
 

Michael from Keka Technologies Pvt Ltd
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

A rich user experience, very simple and effective.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A great platform to push your sales activities with proper follow-ups.

Pros

Well, you never have to come across different software to process your marketing and sales activities separately. Freshsales has provided all access in a single platform - from email campaigns, generating leads, doing follow-ups, and segregate those leads as per their priorities.
- The Analytics & Reports are also very helpful and gives the true image of growth progress, you can even customise those reports as per the type of lead generated.
- It can create links with prospect profile over social sites, it easily fetches all relevant data from the site itself to the CRM, which is cool.
- The best thing that really drives you to go for this CRM is its rich user experience.

Cons

They are doing great, but there is always something to make even better, they can work a little bit on the dashboard functionality.

Review Source
 
 

Rudy from Z-Axon
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Fresh Sales is the most extensible CRM since Sales Force!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like the overall ease of use and I love how many features come with the product,.

Pros

I love how robust the product is and the fact that it comes with its many features like the on board phone, the predictive lead scoring and the relational database architecture.

Cons

I don't like the fact that there is no predictive dialer, and there is no email templates. Thank you

Review Source
 
 

Melissa from Heritage Payment Solutions
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Amazing CRM, especially for the price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Extremely easy to use and to get the whole team onboard. Mobile application is a great tool as well!

Review Source
 
 

andrew from EdgeGear
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Hard to beat free version for basic CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, get started and ultimately track customers. You have a good degree of flexibility. The free version gets you pretty far but for email integration you need the updated version

Cons

Wish i could move the layout around in the mobile app. There are a number of fields i simply don't need and would like to hide them

 
 

Rajath from HyperVerge, Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Best CRM Tool - Features, Pricing, Support

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

After having tried multiple tools for CRM, we shifted to using Freshsales and have not looked back. It offers the best set of features, all tightly knit into one tool rather than being spread apart, for a very attractive price.

- User Behaviour Tracking:

Email tracking right from the tool saves a lot of hassles. This coupled with speedy two-way email sync in the basic paid tier itself makes this a one-stop solution for conversations with clients. Knowing when they open a mail or click on links help track how a lead might convert to a deal and which leads to focus on.

- Lead Scoring:

Each lead is assigned a score based on their interaction with the company and the information provided. The profiles are also auto-enriched with the social credentials. This feature helps assess which lead might convert and take actions accordingly.

- Easy scheduling of tasks and activities

- Excellent support: Anytime we have reached out with a query, we have had a very speedy resolution whether it was with respect to the product, pricing or anything else.

Cons

- Multiple Deal Pipelines:

We are trying to track deals with different pipelines. While there is an option to create filters within the same pipeline, there isn't a feature yet to create different pipelines.

 
 

Arun Prakash from snackexperts.com
Specialty: Food / Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Awesome and intuitive interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Super duper lead scoring methodology, Built in phone - helps to avoid manually logging of the calls, Nice dashboard design to collate all relevant info in the screen.

Cons

There is nothing much to dislike in the product. The pricing and the packaging of the features is so done to help Startups and SMEs.

 
 

Patrick from Advocately
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Freshsales is awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Finally a CRM that sales people can love. Freshsales makes it easier for me to keep on top of my details and it is such a pleasure to use that our CRM data is much more accurate. Sales forecasting works better now too.

Cons

There are no cons to using Freshsales. The product is very mature and can easily handle the scale required of extremely large sales teams, while still being easy to set up for small teams.

 
 

Daniel from Environmental Controls Corp
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Informative

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is fairly simple to use and could be implemented by older and younger sales people alike. Seemed to meet our requirements as a small company well

Cons

Formatting and visually, it was less appealing than other software I have interacted with like Cosential.

 
 

Adam from Tradelink New Business Ltd
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Best CRM software to use after much research!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Outstanding...you will not be disappointed!

Pros

Great to use and able to increase our productivity by 50% from other CRM software. This has to be the best and most cost effective package you will find that includes bulk email sending and LinkedIn connectivity.

 
 

Nicolette from The Kini Company
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Review of Freshsales

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Product was easy to setup and use. User friendly and not to technically challenging for new users. Great customer service department if you enter any issues.

 
 

Chhavi from Self Employed
Specialty: Consulting

September 2016

September 2016

Comprehensive sales tool with a simple UI

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Email tracking, automatic email followups & lead scoring.

Likes Least

Too many features, I feel they're trying to satisfy a lot of customers at once. Reducing features will make the dashboard simpler.

Recommendations

A CRM that satisfies every need of a sales person. Even better if you do a lot of cold emailing.

 
 

Raj from TTS
Specialty: Healthcare / Medicine

August 2016

August 2016

A fresh take on a CRM!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Their dashboard is simple and intuitive. It took my team just a couple of mins to understand how to use it (a major advantage over complicated crms like Salesforce that takes months to understand)

I love the automatic email followups feature, it saves so much of my time to follow up with prospects. Also the email metrics give so much insight in how each campaign performed.

Another cool thing they have is lead scoring, which basically shows how likely is a prospect ready to become your customer. Very very useful to prioritize on the customers that have a higher lead score.

Likes Least

It's a quality product from the team at Freshdesk so no real complaints. I'd like some integrations down the line with some popular apps.

Recommendations

A useful CRM if you want to prioritize your focus on prospects that are most likely to convert as customers for you.

 
 

Josh from Nexus eWater
Specialty: Manufacturing

August 2016

August 2016

A cost effective sales tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I wouldn't say this product has the most features, but it offers everything your sales team needs to get to work for a more than competitive price. The email tracking, for instance, is really handy if you have team members sharing multiple accounts. I've seen other products offer similar features for much higher monthly rates, so you're really getting a deal. I also like the user-friendly interface, which really helps when you're trying to get your sales team onboard with using a new tool.

Likes Least

It would be great if the software was a bit more customizable but if you have a traditional sales team with traditional sales needs then you should have no issues adapting to this product.

Recommendations

I believe a 30 day trial is available for this product and I recommend trying it out. If you are trying to find a professional solution at a competitive price I think you will find that this product fits your needs.

 
 

Dylan from PRO Lighting Group, INC.
Specialty: Distribution

August 2016

August 2016

Director of Business Development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggest for the software and the support team immediately jumped on a call with me to figure out a solution.

Likes Least

I wish that you could attach documents to the "Deals".

Recommendations

Freshsales has been an easy rollout for my team and I firmly believe that this software is only going to get better.

 
 
 
Showing 1-20 of 226


December 2018

December 2018

Freshsales CRM Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Freshsales keeps our startup organized and productive. We set tasks in Freshsales to remind our team members of important objectives. Freshsales is a great hub for our sales team to build our database of leads and customers. Being able to oversee communication between our team members and prospects makes it easy to track relationships.

Pros

The interface is very well organized, easy to navigate and use.

Cons

I wish Freshsales had a gmail plugin to offer email tracking outside of the platform.

Review Source: Capterra
 


December 2018

December 2018

Great but still room of improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Create lead, there are many information to be filled up for a lead, we even can track the stages.

Cons

Features are lacking in free mode, may open up for trial period before we implement in office sales team.

Review Source: Capterra
 

Jeri from Near Infrared Imaging
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Freshsales review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I work for a startup medical imaging company and we are in the verge of distribution and sales of our second device. With the overwhelming number of 12,000 global distributors we needed a CRM to streamline our efficiency of data and keeping everything organized.

Pros

Ease of navigation and metrics are awesome! Setting up campaigns and emails templates are a breeze. One of the best CRM's to use for small companies.

Cons

Nothing, all is good. Love the software

Review Source: Capterra
 

Uwe from 4smarts GmbH
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great tool and even if it sounds a bit cheesy, it is fresh

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are planing to use freshsales mainly to support our salesteam... and thereby ensure a better quality in our contact with our customers and leads.

Pros

The appearance, and overall usability. Easy to get used to, even for users that are less technically inclined.

Cons

To be honest, we are still in the phase of implementation... so far everything works just fine.

Review Source: Capterra
 


December 2018

December 2018

Good, basic CRM functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Looking for basic contact management with reminders for follow-up sales activities which Freshsales has provided!

Pros

Easy to use, intuitive, ability to customize templates and interfaces

Cons

Perhaps not as flexible as some other CRM tools

Review Source: Capterra
 


December 2018

December 2018

The best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used, Zoho, SalesLogix, Salesforce, and many others and this is by far the easiest to use.

Pros

Easy to use and navigate. Unlimited contact database.

Cons

I would like to be able to add and takeaway fields by 1 click, not 3 or 4.

Review Source: Capterra
 

Karen G. from Cannabiz Media
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Good product, great one on one support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I really appreciate that the support is frequently "in the room" as I'm working, offering tips and guidance on how to best use the software.

Cons

I would love it if the awesome training staff would make some video tutorials that users could watch to help learn about all the cool tools available in FreshSales. That way, more people could know all the cool things you can do with it!

Review Source: Capterra
 

Paridhi from Zify
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Makes my life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the smart campaigns of freshsales. It has come handy to us. Notes and reminder emails work very well too.

Cons

Everything seems a good feature. Perhaps, if it's possible to have simpler and multiple pipelines.

Review Source: Capterra
 

Randy from Mortgage Free Solution
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Sales made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using it for 2 years now and I could not imagine selling without it.

Pros

I like how it completely organizes me. Keeps all my communication in a client file. I can track and move around, categorize. It just makes my life so much easier.

Cons

I really do not understand some of the flows. I need assistance with most of it to get it to do what I want... I mess it up easy sometimes.

Review Source: Capterra
 

DANNY from DEE FURM LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Small Business Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Able to log customer information in real time while out on sales calls...quick updates...always have customer support when needed

Pros

Very user friendly for a small business...great customer support and easy to use for new sales staff...great mobile application.

Cons

sometimes it lags on the mobile application and refresh slows

Review Source: Capterra
 


December 2018

December 2018

Great CMS – Easy to use and feature rich

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Lots of features with a very nice interface. They're also always making improvements so it gets better every day.

Cons

You can export all your data – but wish there were more ways to download just pieces of it.

Review Source: Capterra
 

Steffen from Promotekk
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to use CRM

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's very easy to use this awesome CRM software.

Cons

Sorry, i found nothing , everything is fine :-)

Review Source: Capterra
 

Stephen from Elastifile
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Alternative to SalesForce Enterprise

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With SalesForce Enterprise, we felt the value to price ratio started to go south. Paying for a name brand is no longer valuable rather paying for a platform that works with 24x7 support at an affordable price point is what we needed and FreshSales delivered that to us. Though the experience, we decided to add FreshDesk and FreshChat an additional two modules. We are very happy with our decision and highly recommend FreshWorks to small and large enterprises.

Pros

Ease of use and the fact that it covers CRM, Email and Call features.

Cons

Since it's fairly new, they're still fulfilling desired feature sets.

Review Source: Capterra
 

Chris from DigitalPhone.io (aka CarolinaDigital Phones)
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

FreshSales is FANTASTIC!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

FreshSales has many features that really help me in my sales and keeping track of my daily tasks. I also love the email feature. You can email through FreshSales and it alerts you as to it being opened or even if they open a link. You can create email templates and just click on them so you don't have to re-type. There really are many benefits to this CRM system.

Cons

They do make changes to the way you can use it. I have to re-learn some of the features.

Review Source: Capterra
 

Mike from Clubwifi Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Changing how we work!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software if helping the company be more proactive by not missing sale opportunities.

Pros

Ease of use, we have used many CRM sales systems before, this software links the missing pieces.

Cons

Better email integration. I would like to be able to control all emails in the software rather than just receive them.

Review Source: Capterra
 

Sue from Good Deeds Property Buyers
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Freshsales CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to automate some tedious processes has been great for productivity. Our staff find FS very easy to use and with some working off-site this is a real bonus.

Pros

As a small business with no technical staff, the assistance with data migration and the ongoing support available without any additional cost was a key reason for us choosing Freshsales. The software is highly customisable and has nearly all of the features of the well known CRM's without the cost. FS are updating functionality constantly and have already added features that we had suggested. Their support staff are very easy to deal with, extremely patient and nothing is too much trouble for them.

Cons

Limited customer information in initial view unless you open the record.

Review Source: Capterra
 

Bob from Worldwide Auctioneers
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Active SalesForce User Needed a Streamlined Program to Manage Relationship Sales Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If I have a question on anything I get help very quickly.
The program has the features and functions I need to build my client base.
I feel like I have just begun to take advantage of the program

Pros

Easy to install and add contacts.
Creating email templates is a snap.
Managing myself, and staying on top of my client's activity, or lack thereof.
Low Cost

Cons

Tough question!
I haven't done all the customization I want to do, but it's not the App's fault.
I want to outsource some of the more mundane data entry tasks.
It would be great if there was an online community of individuals that are excellent at using FreshSales, and can quickly optimize all the built in features and functions

Review Source: Capterra
 

Ilya from Swedbyte
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Simple but agile tool that gets better with each day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our company switched to Freshsales for not a long time - just several months ago. So far so good. Our sales team is completely satisfied with it. Did not take long to get used to. Easy to setup and to customize.

Cons

There are not so many integrations right now, but the amount of them is growing almost each day. However, it is supported by Zapier and has API so that custom needs may be easily fulfilled if required.

Review Source: Capterra
 

Jordan from Spare Change Music, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Just scratching the surface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, I can’t wait to implement some of the automation, but I am very happy so far with what I have seen and done with this software.

Pros

I love the sales pipeline. It makes it so easy to see where you are in the sales process with each each deal and whether or not you have anything you need to do at that point.

Cons

Like I said, I’m just scratching the surface. I have much more to figure out with automation and that sort of thing. I will say it’s not as user friendly with that as the pipeline.

Review Source: Capterra
 

Marion from NMG
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

FreshSales CRM Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good!
Gives good business insights about revenue creation in reporting

Pros

Multiple functions integrated into one software.
It has an API

Cons

Important features are blocked from lower level plan subscriptions: example - auto profile enrichment from social media. It took me a bit of time to learn how to use FreshSales.

Review Source: Capterra
 
 
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