Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About FunnelMaker Sales
FunnelMaker is a cloud-based customer relationship management (CRM) solution designed for businesses of all sizes. The solution offers a user dashboard and helps in automatic sales tracking, email tracking and opportunity management.
FunnelMaker offers a pipeline management feature to help sales professionals track prospects and capture data related to client’s activities. Users can also access call transcriptions by using the dashboard. It offers built-in IMAP email integration and analytics capabilities that allows users to send automated emails using design templates and email builder functionalities.
FunnelMaker offers a predictive analytics feature that helps users to evaluate campaign performance by analyzing customer actions, such as numb...
24 Reviews of FunnelMaker Sales
Average User Ratings
Overall
4.33 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
March 2019
Brian from BruCo Products LLC
Verified Reviewer
Company Size: 11-50 employees
Industry: Building Materials
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Funnelmaker flexible CRM
Funnelmaker makes tracking CRM activities very easy and automated. It makes tracking emails between you and clients automatic and easy to look up. Customer support specifically rep is great!
Pros
How flexible it was to customize fields to capture data that you want to use.
Cons
Sometimes you have to hit an extra mouse click to drill down to more details on some information, but the Funnelmaker support is very willing to take suggestions and even makes changes based on this feedback when possible.
February 2020
Ashley from Lifetime Docks LLC
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Office Manager
Funnel Maker has been such a huge asset to our company already in the short time we have been using them. [SENSITIVE CONTENT HIDDEN] and his team are absolutely amazing and are so friendly and willing to help with problems even beyond Funnel Maker. We have experiences some MAJOR changes and challenges in 2019 but Funnel Maker has given us unmatched peace of mind. God has definitely blessed us by allowing me to find such an amazing company to help us! Funnel Maker is a true blessing!
Pros
I can not decide what I like most about this software, but I will say that I love the fact that of all the products/software I looked at for our company, FUNNEL MAKER is above all the BEST available. They are able to do all that we needed and much more; but without being complex. User friendly, amazing customer support, and truly an asset to ANY company! Funnel Maker is a blessing to us!
Cons
I truly have NO complaints! From the start Funnel Maker has been amazing!
Reasons for Choosing FunnelMaker Sales
The other companies that I looked at (complete list NOT listed above) all had gaps or feel short of the things we needed the system to do for our company. Funnel Maker was the only on that was capable of handling the type of reports, customer data input, and file retention we needed for our company.
May 2018
Amanda from G & A Marketing, INC
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
May 2018
There are a lot of great features that are useful, it does run slow but overall does the job.
Pros
I like the "click to dial" function the best. It's extremely helpful to be able to record conversations and play them back at a later time. It also gives us the ability to achieve a productive conversation without the fear of forgetting important information.
Cons
The software runs slow, are unable to "minimize" the screen which is hard when you are used to working with split screens. Also, when our data was merged from Sales Force it was not inputting into FunnelMaker correctly and were told that since the formats were different it would never merge exactly. This created a HUGE problem for us and left a TON of contacts without any corresponding contact information.
Response from Funnelmaker
Replied January 2019
Amanda, thank you for the compliments and we're glad you love the click to dial feature - yes its a GREAT tool for business. It clearly makes funnelmaker easier to use than most systems on the market. I checked with the integration team and we did find that data you got from your previous CRM was in 5 pieces and disparate when you received it from their system. That was four years or more ago and we don't see any communication from your side mentioning this problem. May i share we do have a 24/7 FREE support channel and you can always reach out to support@funnelmaker.com for assistance.
March 2019
Melissa from G&A Marketing
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Glad we changed from Salesforce to FunnelMaker
We love FunnelMaker. I would highly recommend it. The staff are great to work with. If I have a problem and they help me or fix it pretty quickly. We saved a lot of money by changing over from Salesforce to FunnelMaker.
Pros
This software is super easy to use. I did not have any experience in email marketing, and this software was very helpful in getting me emails out and tracking them. Software was easy to import from Salesforce. Click to dial for sales reps is a life saver. Lead scoring and tracking very helpful.
Cons
We were a Salesforce customer, and the biggest change we had to make was from client management to contact management. Which contact management is 100% the way to go. So it was little hard for us at first getting used to contact management, however, FunnelMaker helped us make the transition and adjust.
August 2018
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
August 2018
It does Everything, and MORE!
Pros
With only one monthly fee for unlimited users and group creation, tons of automated features (workflows, email drip campaigns, event creation/execution (including payment acceptance), storefront/website creation this is a no-brainer! At first we were just using it for contact management but over the last 5+years FunnelMaker has become our most valuable "employee!" We are a non profit with a small staff, yet FunnelMaker enables us to keep up with many clients, benefactors and community partners.
Cons
It is easy to use but if your staff is largely volunteer it may take a while to get folks onboard with the vast abilities of FunnelMaker. Some facets look easier when demonstrated and take a little hands-on before becoming proficient.
