HubSpot CRM

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Ratings & Reviews

Overall Rating

4.51 / 5 (2,580)

4.36 / 5 (14,514)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

July 6, 2020

July 9, 2020

Pros/Cons

  • Pros

  • Fantastic customer service. Great layout. Very intuitive.

  • Excelente aplicativo, bem intuitivo e fácil de se aprender a utilizar para realizar o gerenciamento de vendas

  • Cons

  • What there are several functions that require some training (tutorials) is not annoying, just that it takes a little time

  • Their email creation tool is great, however, it can't import custom fonts to help keep messages aligned with branding.

  • Pros

  • This software is so easy to use . I love it. Great functionality. The dashboard is always very attractive and simple

  • Beautiful interface and mostly very good price

  • Cons

  • The new Lightning experience​ looks pretty good however it is missing so many functions from the classic view.

  • not many, can be clunky but the pros definitely outweigh the little cons

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

HubSpot CRM users do not pay any subscription fee. It is a cloud-based solution.

Salesforce users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

Contract Term

HubSpot CRM requires no contract for cloud-based deployment.

Salesforce requires a year-long contract for cloud-based deployment; renewed annually.

Upfront Costs

No upfront fees.

Additional fees apply for implementation (e.g., special integrations, customizations and/or data migration).

Recurring Costs

None, beyond subscription fees.

Fees apply for premium support.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

48 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support included in subscription fee.

Phone support included in subscription fee.

Online Case Submission

Online case submission included in subscription fee.

Online case submission available to all users.

Online Support Options

Help website, knowledge base, and online community included in subscription fee.

Help website, knowledge base, and online community included in subscription fee. Additional support can be purchased.

Training

Training not offered.

“Getting started” online catalogue available to all users. Additional live and/or online training included in subscription fee. Online training includes webinars and/or videos.