About Lansweeper

Lansweeper is an on-premise network management solution suitable for businesses of all sizes across various industry verticals. It offers integrated tools for managing network inventory, business assets, help desk operations and more.

The solution can scan and monitor performance of IT infrastructure in real time. The integrated help desk & IT service desk feature allows IT support teams to centralize and handle end-user support requests. IT administrators can track software, deploy new software, update existing versions or uninstall software across multiple workstations from a centralized, remote system.

Lansweeper allows businesses to build a central knowledge base, which can be used to address repeated user queries and issues, as well as docume...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 2000, Windows 8, Windows 10

41 Reviews of Lansweeper

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(27)

27

4 stars

(14)

14

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 41 results

June 2018

Steve from Smart City Networks

Company Size: 201-500 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Great Product for all your IT needs

Pros

- Provides IT with all the tools we use in one place. - Manage devices and easy reports - Large community support and oday add-ons.

Cons

- only issue I have is the built in remove software is very poor. normally have to use another product alone with it.

November 2017

Mark from Forum Communications

Company Size: 1,001-5,000 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2017

Lansweeper shows you just about everything you would want to see on your network.

Lansweeper is a very good product. It gathers information about network switches, Printers, PCs, and even the UPS power units on the network. It helps immensely when doing software audits and to also determine when a device was accessed last. It has a great deal of information available to the administrators and for our team we really couldn't do our business without it.

Pros

- identifies all devices on your network including PCs - keeps track of the last time a PC or other devices were logged into by the last person to log in. - keeps track of all software on a PC - keeps track of the warranty of a PC - integrates seamlessly with active directory - allows for manual entry for some devices that do not have a network monitoring port such as a UPS power unit if you want to try to use Lansweeper for an inventory control software.

Cons

- once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users they have deleted from Active Directory and then go back into Lansweeper to delete that user. Because of this Lansweeper is not truly an inventory software but you could use it in that manner with additional input for staff members.

February 2019

Agenor from FEMSA Logstica / Global TI

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

February 2019

Keep your IT assets on touch easily

Managing hundreds of servers and users computers in different sites is a challenge. Users can connect any kind of USB or Bluetooth accessories, and the technical team can install any software, without administrators knowledge and permission. Lansweeper can help you gather relevant information in a few minutes, from all computers connected in your network, without users knowledge or interference. Then you can keep your software licensing controls updated and prevent risks of unauthorized use software or leak of critical information.

Pros

Lansweeper offers many kinds of asset searching methods, with support for the main operating systems and virtualized servers. The interface is powerful, allowing the administrators to navigate through trees of sites, assets, and all components of hardware and software. You can configure alerts of changing in assets configuration to verify if that asset had a recent incident (problem) or a change request. The cost of licensing per asset is very low compared with most popular asset management software.

Cons

It is not ready for all kind of software licensing and needs improvements to control software on the cloud (licensed by CPU, cores or access). The offline asset inventory tool is helpful to gather information on external computers, but it is difficult to start the inventory and integrate it with online assets results.

November 2019

Jeff from Star Pipe Products

Company Size: 201-500 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Awesome IT asset management software at a low, low price!

We bought lansweeper primarily to keep up with software licenses, but it's a very valuable asset management tool all around. We probably only use 5% of its functionality, but it's worth the (low) price just for that. I'm looking forward to taking more advantage of the power tool as time permits.

Pros

Lansweeper is awesome. It's so helpful, and so powerful, and it's cheap! They also send regular emails with helpful information about security vulnerabilities that have been patched, so I can alert my users to run Windows updates, update their browsers, etc.

Cons

Honestly, nothing really. It does have its own ticketing system built in, and I'd love to see an easy integration with Zendesk, but it does have the ability to send emails, so having it do that to open a Zendesk ticket is an easy thing to do.

Reasons for Choosing Lansweeper

It was on a list of recommendations with 4-5 other software packages. A quick look at each of their websites was enough to convince me that Lansweeper was the way to go. I've not looked back; Lansweeper is a great product that is well-supported and continually updated. And it's inexpensive!

December 2018

David from Knott's Berry Farm

Company Size: 5,001-10,000 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

3.0

December 2018

A really good starter tool for endpoint management

I recommend this for a small (<2K nodes) single site environment. If they beefed up the deployment tools and added an agent based WOL, this would be a rockstar of a product.

Pros

Simple to setup and easy to use. With a little SQL skills you can easily setup dashboards to monitor some critical information, like primary software versions or percentage of total deployment of AV software.

Cons

Deployment tools are really weak. Installer logic is very limited with no access to WMI for creating conditions. Deployment packages do not survive reboot (ie multi reboots in a single installation package). Deployment installations are flakey. I can push the same package to a computer and it will fail 3x in a row and successful on the 4th. Tech support is based in UK, so if you are in the States forget phone support. "Software" inventory is based on Add/Remove registry, not file based. Any taught files to scan for are not included in any "Software" reports. They are completely separate