Lead Capsule Software

4.69 / 5 (26)

About Lead Capsule


Lead Capsule is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes. Key features include lead generation, management, aggregation and commerce. 

The solution offers key features such as activity tracking, pipeline management, prospecting tools and source tracking. The solution ensures that sales staff and representatives receive leads in real time so that each and every lead has the maximum chance to convert into actual sale.

Lead Capsule enables users to drive targeted traffic to their promotions and offers through its affiliate portal. In addition, its dynamic web form feature helps generate qualified leads and offers affiliate tracking. Its call tracking feature allows users to track both outbound and inbound phone calls either sent from their vendors or generated by their own marketing efforts.



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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of Lead Capsule

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(20)

4 stars

(4)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 26 reviews

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October 2012

Chloe' from Universal Lead Solutions

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2012

Recommendation

Overall, I have only had success with Lead Capsule. I would recommend an online user manual to benefit clients comprehension of all of the "bells and whistle" Lead Capsule offers.

Pros

The system is extremly user friendly. The ability to generate real time reports allow you to streamline campaigns to maximize profit. The entire LeadCapsule Team is professional, attentive and progressive. I have seen upgrades to the system implemented monthly, this also helps us maximize our bottom line. I would highly recommend LeadCapsule to any company looking for a smoothe transaction of uninterupted business, and quick client implementation.

Cons

To date my only con is that Lead Capsule does not work on my iPad. However, I did find an app that allows it to be viewed through the "Photon" App. Its is a bit slow and needs to reload often, but it is something when traveling light.

November 2014

Gina from Immersion Active

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

November 2014

Digital Agency Review

Our team evaluated three Lead Management Systems before selecting Lead Capsule. So far, I am very pleased to say that it's capabilities are proving out just as they were sold. With a small, non-technical team, we were able to easily and quickly get our third party lead vendors integrated into the system. Beyond its integration flexibility, Lead Capsule has a number of functionalities baked into the platform that allows us to manage lead quality and spend of multiple vendors effectively. This LMS also provides reporting tools that can evaluate marketing intelligence and inform email automation directly from Lead Capsule. Beyond the user intuitive system, Lead Capsule has an excellent support team. They have been responsive and available every step of the way as our team learns the system. We look forward to fully leveraging Lead Capsule in the coming months.

July 2014

Shaun from Annuity.com

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

July 2014

Great Service

I am happy to provide a reference for the Lead Capsule, a lead management software system, I have used there software for more than a three years. The owner of the company has been unbelievably helpful, and that also translates to his support staff. I am not the most tech savvy person, but there software makes it easy for even a guy like me to navigate. I have tried different Lead Management Software's in the past and if you had questions or had problems it was hard to get answers in a timely manner, and in this industry if something goes awry you need answers now. Every time I have called Lead Capsule I got a live person on the phone that new what they were doing, and were vary helpful. The Lead Capsule staff has always been dependable, straightforward and honest. Great company!!

October 2012

Anthony from Profronter

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2012

Excellent Lead Management System.

10/10 Id recommend this to anyone looking to manage thier leds more efficiently. The many features allow you to fine tune your criteria on a very granular level. The list of features is growing constantly. Almost as soon as I think of a new feature we could use it has already been implemented. Updates roll out automatically to all customers which is nice.

Pros

Suits our needs perfectly. I have not found another product like it. If you are looking to manage your leads/leadflow on a granular level this is for you!

Cons


If you are a high volume operation I recommend the deticated server option as this will speed things up considerably.

October 2012

Kevin from Tymax Media

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2012

Director of Operations

Would absolutely recommend this software to anyone who wants to have more control over their database.

Pros

Incredibly easy to use. Setting up incoming and outgoing data feeds is straightforward and software provides ability to set filters on any data point you want. Also very good at basic queries and exporting specific files with tailored filters. Web form components are very easy to use and implement into web pages. Customer support is impeccable.

Cons

Only con is that reporting area could be developed further for our specific purposes.

May 2013

Brent from Elite Markeing Group, LLC

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2013

Fantastic product and amazing customer service!

Would recommend to anyone looking for a lead delivery system OR a CRM. We use both and even helped beta the CRM to where it is today. And it will be different (better) tomorrow, the day after and the day after that.

Pros

Super simple with all functions you'll need. If you don't see something, message the owner (yeah, the owner...not some 4 person chain to eventually get to someone 3 weeks later) and he'll jump right on it. Customer service is amazing and very personal.

Cons

Really nothing worthy of noting.

February 2015

Lisa from Datastream

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

February 2015

Lead Capsule's excellent customer service

I have been working with Lead Capsule's lead distribution software for the past few months. I have been very happy with Lead Capsule. The platform is user friendly but most important to me, the customer service at Lead Capsule is excellent. Whether by email or Skype, the response time for questions and help is instant. The personalities of the team are delightful. We have had a few problems along the way and the Lead Capsule team is respectful, considerate, prompt and efficient. I would gladly recommend them to anyone, any time!

July 2016

Thomas from B Leads LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2016

Great System

The team at Lead Capsule has been nothing but great to work with over the past few months! The system has been very easy to learn and if we run into a wall the service is outstanding.

Pros

Product fits our business perfectly
Its affordable

Cons

x

October 2012

Anthony from Email Agency

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2012

Best Lead Management System Online

First off... working with Chris is a major advantage over everybody else. He is brilliant. The system is very easy to navigate and easy to learn if you take the time out and understand what each part does. The Ping/Post is most used by our company as we run several real time campaigns. Overall, I would rate Lead Capsule a solid 10 stars. I am sure others would agree with me. Anthony Loveland Vice President - North America www.EmailAgency.com

Pros

Pricing
Host & Post
Verification
Ping Tree

Cons

There are no Cons

October 2012

Richard from Online Advance Now

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2012

Online Advance Now

I would recommend this product to anyone in need of a cost effective software product that distributes leads.

Pros

Easy to use.
Easy to edit and find data.
Generates reports, in several formats, with just a few short clicks.

Cons

Not really anything I can say that's bad. The only troubles I had when using the software were because of my lack of knowledge but once I learned the software it was easy to use, navigate and make changes.

September 2014

Parker from OTG Holdings

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

September 2014

Great Program for Novice and Experenced User

I thought I was a tech guru and ping tree expert until I tried to do it all on my own. Lead Capsule system was very flexible and easy to use and a great staff to teach me. Once they go me on my own 2 feet I excelled, but the team was never more than a quick phone call away to help me. If it was an item their system did not support, they would find a temp solution until they quickly made a permanent solution.

July 2014

Christopher from Position Clicks

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2014

Lead management for dummies

Overall the system is great. Pros: easy to use interface, great technical help, zero downtime, not over the top with features that serve no purpose, fast campaign setup, great tutorials, and of course amazing value for price. Cons: overall look is not as sexy as competitors, no current add on affiliate management system with ability to run opt out campaigns for affiliates.

November 2014

Tom from Auto Financing for All, inc

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2014

Thumbs up on the support guys. The Best of its kind.

Thanks for all the help. The team at Lead Capsule is always on top of issues if any. The product itself is awesome. The best part of the product is that it is secure and very easy to use. I had no knowledge of Ping Post whatsoever but they trained us well and the software is very vast and can handle pretty much everything any lead generation company would ask for.

October 2012

Yuanbin from NDPmedia Corp

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2012

This is brilliant

Strongly recommended. A little bit expensive, but it deserves.

Pros

not found yet.

Cons

The system is super powerful, you can find almost every function you want. Also, the support is good enough. They really try to understand what you want and help you with enthusiasm. Great choice to do business with.

October 2012

Jose from Rivera Enterprises

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0