Odoo Software


 

Odoo CRM is a cloud-based open source customer relationship management (CRM) system designed for companies of all sizes. Its suite of applications includes lead management, sales automation, marketing campaign management and business reporting features.

The lead management feature can be used by sales divisions to define criteria for assigning leads. Using these criteria, sales divisions can select most appropriate and available sales representative for leads to improve the quality of sales. Odoo CRM also features marketing campaign management that help users design marketing campaigns for lead generation and brand promotional activities.

The system features reports and a dashboard to monitor contacts and activities so organizations can make informed decisions regarding lead generation, sales and marketing procedures.

The software offers social media integration that helps users generate leads from social media sites, such as Facebook, Linkedin and Twitter.

 

Odoo - Sales pipeline
 
  • Odoo - Sales pipeline
    Sales pipeline
  • Odoo - Lead snapshot
    Lead snapshot
  • Odoo - Email automation
    Email automation
  • Odoo - Lead management
    Lead management
  • Odoo - Opportunity organizer
    Opportunity organizer
  • Odoo - Campaign management
    Campaign management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

152 Reviews of Odoo

 

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Software Advice Reviews (19)
More Reviews (133)

Showing 1-19 of 19

Andrew from DRP ENTERPRISES LLC
Specialty: Auto Dealership
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Impossible to work with, greedy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would advise you do business with companies that give a darn about you and your company. This was the worst experience for me.

Pros

Great product, Lots of features and applications with the ability to write your own code or have someone write it for you.

Cons

Horrible service, they just want your money, they don't care about you and your business and they want a lot of your money! With no guarantee that you're even going to like it.

Review Source
 
 

Marwan from hitech group
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Usability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

odoo CRM very easy to use and deploy even without training you can deploy it and start track your sales team activites

Cons

odoo CRM need more & more deeper features to be able to cover medium and large size companies
system without restrictions you can do anything however must cover human errors

Review Source
 
 

Olivia from K08 Sounds
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Pricey but works well

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Odoo is pretty comparable to other popular CRMs. The design is very sleek and the features are customizable which is nice for different business types.

Cons

It's too pricey. I believe it would be worth it for larger companies but for smaller offices, it cost too much.

Review Source
 
 

Juan from Derevo
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Fair option if you are looking for a cloud base CRM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The UI and the modules are good, at first it seems simple to use and the sale service from odoo was ok, the thing that is cloud base is excellent.

Cons

Maybe is because I have not used it very often but also my colleagues are struggling to set up somethings and finish the first stage of configurations to start using it as we should, we don't know if this will be our option to go.

Review Source
 
 

Jose from Ciexpro
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great open CRM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Odoo is great, we can do almost everything with this ERP

Pros

It cover all the enterprise process, CRM, accounting, sales, also have social tools like calendar, discuss, contacts. Also have an usefully POS and a inventory module

Cons

We don't encounter major cons in the evaluation and implementation off this CRM suit for manage our projects. They cover almost all off our needs

Review Source
 
 

Mayling from Ciexpro
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Odoo

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We found Odoo to be the best solution for our business since it gives you a great control over the workflow.

Cons

The only con I can think of is that the process of updating the information on it is somewhat complicated.

Review Source
 
 

Valentina from Ciexpro
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Invoices talking...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good for enterprises that want to program their business and make feasible and easy the accounting.

Pros

1. If you watch all tutorials and search information about how to use it, Oddo is essential for Administration. 2. You can find all you need for accounting and CRM in one platform. 3. When you download the data in Oddo you will be able to handle your business or Company.

Cons

1. Has many options, so it is easy to lose yourself if you don´t know what are you looking for. 2. It is a Little difficult to program invoices because sometimes Odoo tells you that he needs more info of the client for making the invoice, but he doesn`t specify what is missing, so you have to check everything twice.

Review Source
 
 

Nolan from System Terrasoft, Inc.
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

ODOO CRM gives you value for money and great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The Odoo CRM is a very user friendly application. Even a beginner can use the software without any training.

Cons

Since Odoo CRM is competing with giant players like SAP, integration though easy, is a bit tricky and might be costly. It is best that you get a full suite of ERP instead of integrating it with others.

Review Source
 
 

Ana from Avatar Group
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Not the best experience

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It offered a lot of features that would be great for an established company. All around well thought out.

Cons

Not easy to use. When I contacted customer service they were not very helpful. They just sent me to they're website.

Review Source
 
 

jon from AM Freight
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Self hosted software can save hundreds

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Full featured and cost effective for a small to medium business with features only a large business may have a need for.

Pros

Hosting the software can save hundreds provided you have the hardware already available. Once installed the wizards take you through the set up step by step. Many features are available for most departments of a business.

Cons

Some features are only available when purchasing the enterprise version which are free with other software packages, barcodes for example.

Review Source
 
 

Felix from Corporación Estelio
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

better than I expected

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its functionality is very complete. many options to have the control of the flow of work, I love how simple and productive is its module of reports. very easy to install and administer

Cons

installing or updating any of its modules is not such a simple task, it requires certain technical skills.

Review Source
 
 

Juan Felipe from Casa Garcia
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

me gusta este CRM ya que es modular

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Oodo is a great CRM but in particular I do not think it is expensive for me

Pros

Oodo CRM is modular and you can choose the most appropriate needs of your company, you can access through the cell phone, and you can start from the simplest, so as your company begins to grow

Cons

The learning curve of Oodo CRM is a bit complicated and also when it comes to integrating the services you need, as well as users this is more expensive than you thought

Review Source
 
 

alejandro from AIESEC
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

My experience with Odoo have been great. The CRM system is easy to use and powerful to integrate with other platform necessary from the business. Also is really helpful to understand and build a better sales funnel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I will definitely recommend to anyone with a startup to use Odoo CRM. The platform is really easy to use as SalesForce or Hubspot, however, the feasibility that has to integrate with other Odoo tools make it a great selection for a startup that will be growing in the time and will need to expand to other features like HR, project management, etc.

Pros

Ease of integration with other tools from Odoo.
Open source.
User-friendly, nice platform and easy to use.

Cons

When you need to upgrade and integration with other platforms the cost tends to be high. I'm not sure if in the end will be more expensive than other platforms.

Review Source
 
 

Malinda from outsourced technical support
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Bad Customer Service for Integrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They took our money and stopped talking, enough said.

Pros

Was easy enough for our sales team to use, we involved our technical team to get this setup and assist with integrations, however, we were unable to finish this.

Cons

They stopped talking to us after we paid for integration, we had to spend months trying to get them to communicate back to us and had to ultimately request a refund (which also took a long time).

Review Source
 
 

Chris from Eldorado Gold
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Odoo is a great system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-You can pick and choose what you want and need, and remove services you don't.
-App for mobile use
-pictures are easy to add to product
-a lot of support from youtube channel to forum

Cons

-They group some services together
-There is a steep learning curve
-you need to pay for another app in order to personalize the system how you like.

Review Source
 
 

Erick from Relnuz
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Go Do Odoo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend this product for standard businesses. If you're in a specialty niche you'll find the run of the mill features fairly bland and uncustomizable.

Pros

Odoo is a FULLY Functional CRM. Its gigantic bundle of associated plugins/modules allows for complete customization of the software according to the platform or needs you may have entailed for it.

Cons

Again, the giant bundle of plugins / modules makes the overall product somewhat tricky from an admin end, "do I really need this"? and "will I benefit from having this"? are really plaguing questions when setting this product up from and IT perspective.

 
 

Mike from Lighthouse Catholic Media
Specialty: Distribution

June 2016

June 2016

Troublesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It was easy to set up the products in the system. It was clear what your were selling and moderately easy to fulfill on.

Likes Least

Lots of bugs, completely messed up inventory counts, hard to get help that was actually helpful

Recommendations

If you are anything other than working out of your garage - don't use this.

 
 

Luis Miguel from Same Motion
Specialty: Software / IT

April 2016

April 2016

Odoo CRM is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Excelent product. User friendly and flexible to setup teams and organize your sales funnel.

Likes Least

Odoo is a very powerfull Business Apps integrated system. I don't have anything in mind I don't like.

Recommendations

Make sure that the CRM could be easily integrated with other business apps.

 
 

Mohamed from ACME Group
Specialty: Software / IT

January 2016

January 2016

An Amazing Cost-Effective Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Odoo CRM us very easy to use and can be taught in one day. It covers a large scope of the CRM needs and can be easily customized by the Odoo partners.

Likes Least

Odoo support and frequent change in directions. Stability is an issue sometimes

Recommendations

Give it a try through a free demo and see for yourself

 
 
 
Showing 1-20 of 133

Rejoy from Mechsoft Technologies
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

ODOO Business Application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our company was looking for a customized solution due unique business Requirement. We have looked into various known proprietry solution but failed to fit into our business flow. We found solution for our problem with Odoo. We were able to customize business specific workflow with Odoo and also saved considerably by Odoo community version because it is is license free.

Pros

ODOO is one of the flexible software which I have used during exposure to ERP's. It has more than 10000 Modules which are developed by community members and moderated by Odoo.

Cons

Need to focus on increasing Enterprise features.Even though the UI is considerably improved but still there is room for improvement.

Review Source: Capterra
 

Sanjam from Accenture
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Excellent platform for business automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been using Odoo for several years now. It was this platform that personally attracted me, because the company thought out the payment system well: we can buy only those business solutions that we need. We are not forced to buy everything entirely. Such loyalty is an example for everyone else.

Cons

If someone used to use OpenERP (the old name for Odoo), then they probably remember how hard it was to find documentation for streaming processes. Unfortunately, no one has figured out this problem.

Review Source: Capterra

  Response: Odoo, Odoo

Date: October 2018

October 2018

 

Awesome review Sanjam! We are happy to see our long-time users finding such a high level of value for their organization and plan to continue evolving with you! We look forward to taking your feedback and continuing to update our documentation materials on our Docs page, YouTube channel, eLearning Platform, forums/resource guides, etc. Let us know if we can assist in any other way! :)

 


October 2018

October 2018

Suite of all the apps what you need (and don't)

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

With more than 2 million users Odoo has quite large user base. It can help to grow sales, speed up marketing activities or better workforce utilization. Thanks for its integrated business apps companies can use it for CRM, POS, sales, invoicing, accounting activities and many more.

Cons

It is not easy to get all of the juice from the software. You have to learn a lot about Odoo until you can master it.

Review Source: Capterra
 

Samir from Chubb
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

odoo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

odoo System meet my business expectation

Pros

updated software , not costly and friendly use

Cons

web- based platform can log in any where , any time

Review Source: Capterra
 

Vilnis from SoftServe
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

A great product if you know how to use it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is an open source web application. For work we use only the browser, no installation on the PC. The system has excellent quick pages, fast update of functions - it's very convenient if I work outside the office. Open source is very convenient for fixing and fixing bugs. The relative advantage is that in front of you is a modular platform, it allows you to quickly install a new module, remove an existing one. If everything is done correctly, then no problems arise.

Cons

The system is very powerful, I would even say - super power. However, when trying to implement, they encountered a regular need to add individual modules to the system. For example, nothing prevents, by default, the client to buy in the online store 10 pieces of goods, which you have only 2 pieces. Or here is another - the payment module PayPal simply sends to the site of the paper, that is, no further action is taken by the system depending on whether the payment was successful or not.

Review Source: Capterra
 

Daniel from Cibersys
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Excellent CRM all in one, everything for your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For me it has been very functional, I have used it in several companies, but I really like that it integrates several packages that are paramount in every company. It is a versatile software and is not limited to a single type of company, it was used to manage a restaurant, adding technology and innovation when it comes to serving customers.

Pros

CRM that can be used for any type of business, resource management, account management, payroll, access control, among others.

This tool has everything included for small and medium companies and is 100% adaptable according to the needs of the client.

The inventory management really makes this task much easier, since it is responsible for increasing or decreasing the amount available according to the movements made.

Cons

The costs of personalization since the adaptation according to the specific needs of each company represents a cost

It requires that users have a certain degree of technological knowledge to be able to use the tool.

Maintenance and adjustment must be done by technical personnel with knowledge in this software that increases the maintenance cost

Being free software, each company assumes the risks that this type of implementation can bring

Review Source: Capterra

  Response: Odoo, Odoo

Date: September 2018

September 2018

 

Hi Daniel, thanks for the review! We appreciate all the positive notes about Odoo and are happy you find it helpful for your business. It's important to note that while yes the free version (Odoo Community) is designed to be used on a technical level, we also have Odoo Enterprise with direct quickstart implementation through our team which requires no technical knowledge (we do it all for you)! Of course every company will have different needs, so feel free to contact us so we can help you find the perfect solution for your needs.

 

Galina from Dev-Pro.net
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

With Odoo you can manage the business without leaving the office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The open source code of the system allows people who have programmers in their staff to make their edits, modify or correct existing modules. In addition, thanks to the architecture built with intelligence, Odoo works very quickly and I did not observe any delays or difficulties.

Cons

Modules responsible for accounting and finance are clearly organized poorly. In functionality and quality, they lose to all specialized programs.

Review Source: Capterra

  Response: Odoo, Odoo

Date: August 2018

August 2018

 

Thanks for the review Galina! We are excited to release our newest version of Odoo this coming October which should help you optimize your business even more! We hope you will explore this new version, feel free to contact us if you need any help! :)

 

Jose from Ericsson
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Odoo, the easiest way to develop your ideas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Creation of a data center interconnection registry application

Pros

you have the option to create your own python based application

And if you want you can use one of the many applications already published and start to shape it to your business needs

Sales applications, calculations, inventory, among others. are the options that odoo gives

Cons

Being an open source CRM, you must have knowledge in programming, servers and implementation of applications.

Review Source: Capterra

  Response: Odoo, Odoo

Date: August 2018

August 2018

 

Thanks for the review Jose! Remember that you don't have to be a developer to use Odoo, far from it! Our online platform is designed for businesses to get started right away using Odoo Apps without ever having to write code! Check it out on our Start page: www.odoo.com/start

 

Jorge David from PCN & RP Suministros y Servicios Generales C.A
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a fairly advanced ERP with many features that I recommend, it adapts to any company in any way possible. It allows a reduction of impressive expenses in a company. It has more than 2,000 modules that work with each other, all dedicated to the automation and improvement of processes within one or more companies simultaneously with any number of employees.

Cons

The enterprise service blocks many of the services that facilitate the administration of a company

Review Source: Capterra
 

Alfredo from Adapta Blue

August 2018

August 2018

I'm an user of the program, I use it in my office as our ERP, v8 overall is great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

new ways to understand business models, new professional tools because it a very popular software now a day.

Pros

The UX design is very simple
The default features covers a lot.
It's customizable by coding.
the price.

Cons

It isn't a great tool for a non-common business model.
It depends on the data base, so if you have a lot of info it lags.

Review Source: Capterra
 


July 2018

July 2018

It's a really big ERP to work with but dificult to customize

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It can be very usefull for little and medium size companies to manage them and help with decisions making with the reports

Pros

Have a lot of packages all over the internet that can be used for free and can be found in their own store, the community can be really helpful when asked for a doubt, easy to add new packages and configure some basics things to make it work with a lot of companies even for non-programmers, it's open source

Cons

There are a lot of basic functionalities that can only accesed by paying, if a company needs to customize more than basics things can be really dificult to make, the community version does not have any type of support and it's a little unstable, there are no package compatibility between versions

Review Source: Capterra

  Response: Odoo, Odoo

Date: July 2018

July 2018

 

Hi there and thank you for the review! We think it is important to note that Odoo does not restrict functionalities with a payment model as you stated here. In fact, Odoo offers a "one free app" model which allows any company to use any one single app from Odoo for free. While we have pricing per application, and integration / maintenance / service
/ development are all things that have an associated cost for any organization, we open our platform to the business community with this one-app model to allow businesses with little-to-no budget to still use an Odoo application and improve their workflows. We encourage you to check this offer out if budget is limited, and contact one of our Odoo experts if we can help you further analyze the solution to fit your needs. Thank you for being part of the Odoo user community! :)

 


July 2018

July 2018

I have been working whit Odoo since a year ago, it is a great ERP.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I´m working in the implementation of this Software for others companies

Pros

You can configure it to adapt to your company and process, there is a lot of information in the web, forums, even youtube videos

Cons

It is not easy of understand if you are not related to a previous experience whit another ERP, there is not a unique price for the enterprise version

Review Source: Capterra

  Response: Odoo, Odoo

Date: July 2018

July 2018

 

Thanks for the review, we appreciate your kind words! We are happy you have found Odoo useful in your organization. Note that the pricing IS unique as there is no arbitrary variable. Each customer can choose the applications they want to use and don't pay for any they do not. This fixed pricing model allows you to discover how much Odoo will cost your company directly on the pricing page providing transparent and accurate information to all. Let us know if we can provide any other helpful information, and thank you for being a part of the Odoo user community. :)

 

Jaimel from Autonomo

July 2018

July 2018

industrial engineer specialized in the business area, project manager and Odoo consultant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. Its easy use and the integration of all its modules make it the perfect tool for any company that needs to manage its processes

Pros

It is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.

Cons

because it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.

Review Source: Capterra
 

Luis from Computer Software
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

crm software developed to compete with SAP Erp and Dynamics, the best thing is that it is OpenSource

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Web-based, written in Python with PostgreSql database so it is a very good combination of technologies, is offered as SAAS from version 6.0, has a wide catalog of modules from HR, manufacturing, POS, WMS, etc.

Cons

backward compatibility, in terms of usability, some clients complain of non-conformity with the language, lack of organization in the documentation

Review Source: Capterra
 

Raz from Industrack
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Product did not work as described

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software have lots of features and functions and offers integration between many features. All the module worked in simple testing.

Cons

The feature and function on basic tests and demo's . The actual implementation had lots of data base issues and records being deleted automatically. Poor customer service to top it all.

Review Source: Capterra
 

Ahmed from ANAcademy

June 2018

June 2018

Feature rich CRM, but far from perfect

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

When it comes to modularity, Odoo is really great. It provides a module for a huge number of applications, with the ability to develop more

Cons

The brand is a bit confusing, from TinyERP to OpenERP to Odoo, they don't seem to me like making the best business decisions in that sense. Also it can be a headache to install

Review Source: Capterra

  Response: Odoo, Odoo

Date: June 2018

June 2018

 

Nice to hear from you Ahmed and thank you for the review. We are glad you enjoy Odoo CRM, hopefully you have had a chance to review some of our other products as well. As Odoo is a rapidly evolving software company we have had a few changes in the past to help us get to a position to better serve our community (currently approaching 4 million users). Additionally, any user who does not wish to install the technical aspects of Odoo can always use the online version which does not require any installation! We want to offer the options that best fit every user technical or otherwise. Thanks again for your support and the review Ahmed! :)

 

Brayan Agostinho from SOAINT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

very good integrated open source ERP system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros


848/5000
excellent ERP software developed in web architecture. Odoo allows you to carry out more tasks and perform them in less time, where you can schedule activities based on sales strategies. It also shows accurate forecasts where, through its comfortable and easy to use interface, it allows to design customized panels to obtain a panorama of the company and obtain the information when we need it and achieve a deeper analysis with a great integration to another of its characteristics .
It also offers a large number of integration tools such as: sales, electronic signatures, invoicing ....
odoo offers a large amount of documentation on its website, where it shows everything it can do. As if that were not enough, it is developed in several languages, such as Spanish, so this will not be a limitation.

Cons

It is difficult to see something negative to this application but I could say that at the beginning it can be a bit difficult to know how to use the app correctly and it depends where we use it, it can be slow at the moment of executing it.

Review Source: Capterra
 


May 2018

May 2018

The best open source ERP I've seen

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Handles very well the concepts of an ERP, you can control the different business processes and also has a fairly simple extensions installer, they have a very large community and from this they leave many good consas, the POS is quite flexible and the growth curve It is faster.

Cons

The installation is of a high level of user. The facilities that require hardware are not so simple. Most good extensions are not free. It is quite heavy. The configuration of the site or company takes away part of the time

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

"The best open source ERP I've seen" - We here at Odoo appreciate hearing such awesome feedback from our community, continue doing great work and thanks for the review! :)

 


May 2018

May 2018

Its a great software for business marketing activities and ecommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The many modules help find the perfect solutions for ecommerce, marketing and sales. Its easy to use and the installation is secure. It can also be used for internal use only

Cons

Sometimes it run slow and it has a hight cost. It takes time to learn how to use it and control it, so its important to know what you need for your business, could not be for an starting business

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

Thanks for leaving us a review! The eCommerce product has been particularly popular lately due to recent usability improvements, integration with omni-channel sales (POS, CRM/Invoicing), and a great value especially compared to the current competition on the market. We were surprised to read what you mentioned about the high cost, perhaps you could send us an email and let us know! The Odoo team is happy to help analyze your subscription and see how you can reduce cost and optimize value for your business, customer satisfaction is our #1 priority. :)

 

Victoria from Royal Pools

May 2018

May 2018

Very easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that it's very easy to use and fast. Everything that I need is in one spot and easily accessible. I like that you can add features as you go.

Cons

I don't have much complaints about this system. I wish it was easier to
Use the mobile version. Overall it's great

Review Source: Capterra

  Response: Odoo, Odoo

Date: May 2018

May 2018

 

Hey Victoria, thanks for the review! Glad Odoo is fast and easy for you, we aim to add even more tools and features to improve usability and product scope. Regarding mobile, have you downloaded the native iOS or Android apps? While Odoo is optimized for any browser, these apps take the next step in creating a seamless experience from desktop to tablet to mobile. Let us know if we can help!