About REVE Chat

REVE Chat is a chat widget that can be added to businesses’ websites and is suitable for small to midsize companies in a variety of industries. Key features include live chat, voice calls, video chat, visitor queueing, proactive chat and analytics.

REVE Chat enables users to set proactive chat messages to appear from predetermined visitor actions. Users can save canned responses and manage chats from multiple websites within the same dashboard.

The appearance of the chat window can be customized to fit with the company’s branding. If all the customer reps are busy, customers can view the chat queue with waiting times and their position in queue. The solution enables users to track and monitor website visitors and get detailed information a...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

14 Reviews of REVE Chat

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

September 2018

Samuel

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Import and Export

Time Used: Free Trial

Review Source: GetApp


September 2018

August 2017

Paul from Omniserv Online Solutions (Pty) Ltd

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Overall installation and support is fantastic.

Converting potential customers into customers. Providing great support to our customers about product information " how to's" etc..

Pros

The user interface is simple. Product setup is easy and intuitive. But, Facebook messager integration is my favourite. You are able to handle all your messaging in a single interface.

Cons

The outbound and offline, messages, in general, you are not able to add space or paragraph your messages.

Response from REVE Chat

Replied August 2017

Thanks Paul :)

June 2020

Mary from Troxler Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

June 2020

Malicious software impossible to remove from website

Pros

nothing. I do not like the software.

Cons

Cannot remove the product from the website. Contacting them is no help.

October 2016

Anurag from Optimize Marketing

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Amazing Live Chat Interface

I've used many live chat programs but liked REVE Chat because of various reasons: It is easy to integrate and customize. Most important thing is that it's dashboard is very easy to work and understand. Even handling multiple chats at a single time is very easy. Their customer support team is also very prompt and supportive.

Pros

Proactive chat feature is really amazing, it helped me reaching out to website visitors before they leave.

December 2018

Eli from Vidology

Verified Reviewer

Company Size: 1 employee

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2018

A little more old fashioned, lacks features

Pros

The pricing is the best I have found and it can connect to Facebook Messenger to make chatting easier for some people.

Cons

The features haven't been updated thoroughly in a while, it could use a refresher.