SalesSeek Software

4.47 / 5 (34)

About SalesSeek


SalesSeek is a cloud-based customer relationship management (CRM) solution suitable for small, midsize and large enterprises. Primary features include sales funnel management, contact management, marketing automation, email marketing and reporting.

SalesSeek allows users to manage leads, track customer service, monitor business relationships and assess business operations. Other features include a marketing dashboard, visitor tracking, configurable role-based access to business data, lead-quality tracking and campaign return on investment reports.

Integrations include financial software, email marketing applications, social-media sites, forms automation and landing page applications. These include Experian, Xero, Sage One, Quickbooks, DocuSign, Zendesk, Mailchimp, LinkedIn, Twitter, Facebook, Wordpress and others.

SalesSeek is available with monthly subscription pricing. Support is available via email and over the phone. Other support options include an online knowledge base and in-app support.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

34 Reviews of SalesSeek

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

4 stars

(11)

3 stars

(2)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 34 reviews

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October 2018

Peter from Goods Ecommerce

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Great alternative to Hubspot

The core CRM may cost more than the free HubSpot, but as soon as you start using HubSpot properly, it becomes eye-wateringly expensive. SalesSeek is a capable (albeit slightly overdesigned) alternative that is far better value. Good, well thought through features. The price and LinkedIn functionality has persuaded us to move over from HubSpot.

Pros

In addition to the perfectly competent set of features for adding organisations, clients and deals, there are some nice features that set SalesSeek apart from the myriad of CRM out there: particularly like the LinkedIn Enrichment which quickly adds new leads from LinkedIn.

The sales funnel is nice.

Also like the capability to separate deal revenue by services and product.

Cons

The UI is a bit... not right. Nothing badly wrong, but just not as slick as HubSpot. It gives the impression of a junior graphic designer being let loose on what should be a practical business tool.

Also something not quite right with the search capabilities in list view for orgs and individuals.

Its just that it does not quite feel like a serious business tool.

Still, this is a bit nit picking and some people do seem to think its pretty. I am sure it will evolve and nothing to stop your using it.


September 2018

Naomi from First City Monument Bank Limited

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

SalesSeek makes our business processes less complex.

SalesSeek helps simplify our business processes by making it easy for the sales department to attract and grow sales leads ,nurture customer ,business prospects and more importantly close deals.

Pros

SalesSeek is a technologically innovative program which enable the sales department in my organization better visualize a deal ,in a way no other Sales CRM program I have used does. More importantly ,I like how I am able to view all of the details of a deal at a glance.Making it easy for me to know the number of deals we are currently following, how big each deal is ,what customers and clients does the deal involve and their past activity with my organization.

Cons

Intuitiveness is my only reservation on this program. Information seem to be too clustered ,especially when viewing the details of a deal and from my personal experience ; SalesSeek is probably not the best software to learn easily,at least for me.

March 2017

Jonathan from Szerelmey Ltd

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Value for money

Salesseek is certainly value for money. They have a proactive approach to making company-specific alterations and the customer service is quick and personal. In places the system can be rigid (especially regarding search parameters) and sometimes over-simplistic but the system does what we require it to do.

Pros

It is value for money and the funnel display is good/simple to use.

Cons

The rigid search parameters - things like spaces and plus signs instead of ampersands means people using our system often miss existing entries and create duplicates. The grouping is sometimes a bit clunky and messy. The web analytics that show where people are viewing the site from are essentially irrelevant because they just show service provider not actual companies.

November 2017

Elliott from GrowthEnabler

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Tremendous software, phenomenal value, incredible customer support

Pros

SalesSeek is a disruptor in the realm of CRMs.

Features include: CRM, Sales Funnel Management, Automated Email campaigns, Social Listening, Website tracking, Reporting, Forecasts, (assigning) Tasks amongst team members, email address lead capture, and more.

Their UX is one-of-a-kind, and having spent weeks reviewing many vendors, SalesSeek outdoes many of the bigger players; both in terms of simplicity, automation triggers and comprehensiveness.

The SalesSeek customer service is without-a-doubt some of the best customer service I have ever experienced. They pride themselves on it, and do so with good reason.

Rate at which updates are being released is insane.

Cons

Once you get used to the new software - as with any - you're up and running in no time.

Current integrations aren't as diverse as the likes of SalesForce (to be expected), but the current integrations are more than sufficient - plus new integrations are frequently added.

March 2017

Harry from WikiHouse Foundation

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Finally something I enjoy using

SalesSeek provides a great alternative for the young growing businesses out there. It's not clunky like many alternatives, it's intuitive, easy to use, and pleasant to look at! This is really helping us manage our contact database that is growing everyday. Before we were overwhelmed with spreadsheets and people's contact details scattered. Now we can be smart about managing contacts and also how we interact with them through the various marketing functionality.

Pros

Visualisations and the intuitiveness of the UX/UI

Cons

Deleting large amounts of contacts sometimes takes a little while to process however this is not something we do that often.

March 2017

Charlie from Fudge Animation Studios

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Incredibly easy to use and responsive support

SalesSeek has been an excellent tool from a Sales and Marketing perspective. It allows both teams to work in sync and gives an excellent overview into the running of the business. You cannot fault the staff, who are always on hand to help and are extremely efficient at getting your problem solved. Very easy to use interface that is very pleasing on the eye. Overall, I would definitely recommend this to businesses of all sizes who want to maximise their sales and marketing efforts.

Pros

Easy to use
Very Pretty
Staff are very helpful and efficient

Cons

Nothing

September 2017

andy from Virtual Sales Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

It is CRM but not as you know it!!

Too early to tell but having visual representation of my sales pipeline is key for us a growing organisation

Pros

SalesSeek is so easy to set up and install. I like the look and feel and the integration with Office 365 means that I can add an email address and my records are updated in SalesSeek. We have also set up an automatic feed for our inbound leads from web site, telephone leads, Facebook, twitter etc and they get an email from me as soon as they fill out a form on our web site. We have looked at using CRM's in the past but never found one that was simple to use but powerful - We have now and their support team are always on hand with help and advice. We would recommend SalesSeek for anyone needing powerful CRM with great integrations.

Cons

Having installed the free version and evaluated we went straight for the Growing edition and today have found nothing that we do not like!

February 2018

Max from Bespoke

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2018

Some of the best software customer service I've ever seen.

Pros

Solid CRM with a plethora of features and integrations to help me automate my work. Incredible customer service that always gets back to me quickly and thoroughly, ensuring all questions I have are followed up on.

Cons

The web interface sometimes has issues. This is continually improved. I sometimes would like more powerful search tools and email integration as well, but am still refining my workflow.

March 2017

Sue from Abi ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Ease of use

SalesSeek is relatively easy to use but if you get stuck the support team are there to assist. The dashboard gives an overview of leads and deals at a glance, contacts and individuals are easy to find with the Search Feature. Leads can easily be identified with a referal system.

Pros

The Dashboard

Cons

Nothing

March 2017

Chris from Get My First Job Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2017

Solid operation for a Sales CRM

I have been using Sales Seek since joining GetMyFirstJob in December. Coming from a Salesforce background I found I very easy to adapt to and it translates easily from SFDC. I liked the simplicity and visual representation of deals in my pipeline however there may well need to be some prioritisation of who has the authority to do what to their colleagues deals. This wasn't an issue for me but in a larger organisation it would represent a can of worms for line managers to deal with in their teams Overall - It's a solid platform with good autonomous marketing ability

Pros

SImplicity, marketing, visual pipeline management

Cons

Lack of controls on who can do what to records and deals

March 2017

Sean from Sine Wave Entertainment

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Great experience with Salesseek

Good experience, with great customer service. For the most part, intuitive. Certainly built by users of other CRMs who created a wish list of what they really wanted in a CRM and then built it!

Pros

Intuitive

Cons

Nothing so far (it's a bit slow, but I'm sure that will be dealt with)

October 2018

Sumeet from Axonator Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money