About Top Producer Systems

Top Producer is a web-based CRM system suited for agents or brokerages in the Real Estate industry. The system helps agents personalize follow up and manage clients from initial contact, to long-term repeat and referrals.

Build your CRM with a stunning website, lead capture & tracking, personalized landing pages and free coaching. Service current clients with visual workflows, professional email templates and the intuitive Follow-up Coach working to keep you top-of-mind through recommended touch points. Nurture for repeat and referral business with email marketing technology, campaigns and automated MLS market reports.

New features include Social Insights, an automatic update for contacts with public profiles including photos, interests, locations...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

93 Reviews of Top Producer Systems

Average User Ratings

Overall

3.66 / 5 stars

Ease-of-use

3.0

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(23)

23

3 stars

(10)

10

2 stars

(6)

6

1 stars

(16)

16

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 93 results

November 2019

Gina from Ginas Virtual Assistance

Verified Reviewer

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

November 2019

Top Producer keeps your leads and contracts in one spot

The company I work for uses Top Producer for the transaction side of the deal. We do actually use another program for the drip campaigns and most of the marketing side. I dont remember why we switched but there were some bells and whistles that the other software gave that Top Producer did not, however it does not have the transaction side and I like the way that Top Producer has the front page set so that all your listings and transactions are very visable with close dates and such.

Pros

I like exactly what the title says, it imports the leads from the our Zillow account without any extra work. The drip campaigns and nurturing is easy to set up and customize. Once a lead becomes a client and writes a contract they are all right there in the system. No extra typing or moving of items. Also listings are easy to convert to a sale upon a contract. I have a lot of realtors under me and and I hate redoing things like typing in data again and again. This keeps it all together.

Cons

The only thing I can think of that I dont particularly like is that it allows for duplicates in contacts. There is a solution to it but it requires doing a search and would be helpful if it didnt allow duplicates in either the contacts or the transactions which I have also accidently duplicated or at least give a warning. Okay maybe one more thing. The reports are difficulty. Because all of our transaction info is in Top Producer, sometimes I need to pull a report or a spreadsheet of say closed buyers names addresses and emails maybe for a customer party we are throwing, the reports are very limited and not even able to be customized to create a usable spreadsheet that I could take and upload to the invitation site, so it requires a great deal of time to pull the info I need out and it would be much more helpful if the reports were customizable or at least a usable spreadsheet format.

Response from Top Producer Systems

Replied January 2020

Thank you Gina for your feedback! We're happy to be a part of your business! You can visit https://www.topproducer.com/campus/ to see dozens of videos, blogs and tips on every aspect of your CRM. You can also reach us for free live support at 1-800-830-8300. (M-F, 7:30 AM - 4:00 PM PST)

March 2020

Neomi from Intero

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Keeps me organized!

Great.

Pros

I gave Top Producer 3 stars for ease of use because it does take some time to learn the platform and get everything in place and running. But once you do it's easy and customer support has been great and always walks me through whatever issue I'm having. I like all the features and reports and how it connects with my gmail account. Great way to track your pipeline and stay on top of your prospects and past clients.

Cons

Sometimes there are miscellaneous features I wish it had that come to mind when in the program, but can't think of any at this very moment. Nothing to the point of wanting to switch to another CRM. I do wish it was a little cheaper each month of course. : )

Reasons for Choosing Top Producer Systems

It's been a while since I made the choice, if I remember correctly I didn't care for the platform as much. It didn't have some features that Top Producer did. I felt it was more for just keeping track of prospecting and keeping in touch.

Response from Top Producer Systems

Replied April 2020

Thank you for your feedback Neomi! We appreciate being a part of your business! Our next generation CRM in beta offers streamlined workflows and a modern interface to help ease of use! You can check it out using your username and password here : https://CRM.topproducer.com.

August 2020

Hina from Future Home Realty

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2020

Top Producer Review

Not bad. Customer Service was very nice.

Pros

Getting to the contacts was great and adding notes. The dashboard was good, workable.

Cons

They had no good new drip marketing campaigns. Newsletters etc. Graphics were dated compared to the CRMs that were keeping up with new social media technology.

Response from Top Producer Systems

Replied September 2020

Thank you for your feedback Hina! We appreciate being a part of your business

June 2020

Anoir from Redouane Real Estate

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2020

Amsterdam Netherlands Broker

Over the years TP has been a front runner, however now I feel that other companies are doing pretty well as a competitor

Pros

I used to swear by Topproducer. I have been using your software for the last 15 years (not continuously) as I moved abroad to the Netherlands. Now I’m using it again. What I like most is the search functionality that can be used in an advanced way.

Cons

What I don’t like at all is that Market Snapshot can not be used in the Netherlands, it would have giving me an amazing advantage as no CRM offers that. I also had quite a lot of problems with syncing calendar and contacts in terms of the calendar going awol a few times with the sync and the duplicates contacts that I had to remove manually and lost a lot of time in

Response from Top Producer Systems

Replied August 2020

Thanks for your feedback Anoir! Unfortunately there are no plans for Market Snapshot? Reports in the Netherlands. Feel free to reach us to check on your calendar / contact sync. We appreciate being a part of your business!

August 2020

Justine from Synergy

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2020

Great for managing a high quantity of leads

Overall, I like using it for real estate. It is a good CRM and helps organize my business.

Pros

Top Producer is simple to use and makes managing a list of leads simple which saves me a ton of time. It was easy to set up.

Cons

It is a little more expensive than some other platforms that are out there that can offer more.

Response from Top Producer Systems

Replied September 2020

Thank your for your feedback Justine! We're happy to be a part of your business