YetiForce Software


 

YetiForce is a hybrid open source customer relationship management (CRM) solution that caters to midsize and large businesses across various industries. The platform helps users manage their interactions with existing and potential customers. Key features include task and territory management, email marketing, lead management and scoring and internal-chat integration.

YetiForce allows administrators to customize their dashboard to show modules such as time control, calendars, tickets and leads. Administrators can also change the visibility of specific widgets for different users and add custom widgets with filters.

Yetiforce features a built-in email module that helps users send and receive mail directly. Users can also link emails to contacts, leads, accounts, partners, competitors and various processes and sub-processes.

YetiForce can either be deployed on-premise or hosted in the cloud. Support is offered via phone, email and online FAQs.

 

YetiForce - Companies and contacts
 
  • YetiForce - Companies and contacts
    Companies and contacts
  • YetiForce - Calendar
    Calendar
  • YetiForce - Outgoing mail server
    Outgoing mail server
  • YetiForce - Project realization
    Project realization
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

36 Reviews of YetiForce

Showing 1-20 of 36

 

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September 2018

September 2018

True force for developers to build their own CRM

Ease-of-use

Functionality

Product Quality

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Failed attempt to implement a custom CRM of our own. The time versus cost weighed and a smaller ready, more specific package was purchased.

Pros

The features and customization's are a lot.

Cons

Time and effort required for a developer intermediate to work through the in-depth customisation's.

Review Source: Capterra
 

Łukasz from Ministry of Entrepreneurship and Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Excellent software and support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I can honesty recommend YetiForce as a great CRM not only for companies but also for different organizations and offices.

Pros

We are using Yetiforce as a system for projects and investments monitoring in the Ministry of Entrepreneurship and Technology. The software meets our specific requirements, but also offers great deal of flexiblility, security and reliability.

Cons

Some functionalities deserve a bit of fine tunning in order to make the image complete, but all in all benefits significantly outweigh the cons.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: September 2018

September 2018

 

Thank you very much for your review! We always strive to improve our product, your helpful feedback will definitely motivate us to work even harder.

 

Tomasz from CEDEKA Centrum Doskonalenia Kadr
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Yetiforce is a useful and free CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

The major advantage was its flexibility and virtually unlimitted possibility of adjusting it to the needs and type of business you run. We have been using it for a couple of years now and it turned out to be really effective. It's fast even when you are handling huge database. Moreover, it is clear and coherent and for the above mentioned reasons it has been a great support for us. The system is being continually expanded and the existing minor bugs are easily deleted by updates.

Cons

It requires advanced server settings which might be problematic if you are working on a shared server.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: September 2018

September 2018

 

Thank you for the review, we're glad you liked YetiForce.

 

Jan from Dewit Food and Beverages Ltd.,
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

The system is completely useless when you cannot change the currency from USD to Euro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

none whatsoever

Pros

Firts imppression looks good but very disappointed that the default settings cannot be changed. This is a major flaw.

Cons

I cannot respond to this as the basics simply does not work when you cannot change a default setting

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: July 2018

July 2018

 

Thank you for the review.
We are going to add a functionality that will allow you to change the previously selected default currency today. If you provide us with an access to your system we will add this functionality to your system for free.
Alternatively, we can offer you a free account on our private cloud for 2 months, after that period you can either receive a copy of your system or you can keep using the service at its regular price (it includes free updates, support, fastest server optimized to work with YetiForce).

 

Italo from Citibank

June 2018

June 2018

Very complete tool for handling customer information

Ease-of-use

Functionality

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Value for Money

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In general terms, I think it is a fairly complete tool and above all that it does not generate costs for the company.

Pros

What I like about Yetiforce, is that although it is a free download tool, it is very complete and intuitive

Cons

I do not see that I have many things to improve, however they could add automatic updates. For the rest, I think it's a good application

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: June 2018

June 2018

 

Thank you very much for your review! We appreciate all your comments.

 

Magdalena from Promesa Plus Sp. z o.o.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Complete and user friendly CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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Support

The work is easier and faster.

Pros

YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless.

Cons

The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: June 2018

June 2018

 

Thank you very much for this great review!

 

Pawe from SKL Plus sp. z o.o.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Splendid software with plenty of features, all very useful in your customer's service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value
Support

Control over customer service process, following AM and helpdesk people tasks.

Pros

Offline installation, safe code, many many many features (you're good when you use 10% of them), nice responsive interface, e-mail integration, customization, ease of maintenance and backup.

Cons

Occasional problems with updates, some of the features sometimes suddenly disappear with the major version change (security reasons), could have been better documented.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: May 2018

May 2018

 

Thank you for this amazing review, we appreciate all your comments. We're currently working on better documentation for our product.

 

Mariusz from MORE Advertising Group
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great product, and for free! Great choice for any business!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Full and quick access to customer data.

Pros

All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it's very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

Cons

Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat).

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: May 2018

May 2018

 

Thank you very much for your opinion and comments. We will definitely focus on creating more detailed documentation, manuals, and video tutorials for YetiForce.

 

Steven from NetstatFX
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Yetiforce was extremely easy to install and is leaps and bounds above other CRM solutions

Ease-of-use

Functionality

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Customer Support

Value for Money

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Easy to setup and install for Clients. Relatively straightforward CRM editing.

Pros

I installed vTiger for a Client who lives on the East Coast. It took me over 24 working hours to get vtiger installed and initially setup correctly (by suppressing error messages, lots of // in the code). YetiForce requirements and install was extremely straight forward and easy to get setup.

Cons

I wish the customer portal had more documentation or tutorials available. There are already a few versions available on GitHub so I wish there was a clear, concise way of adding this feature.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: May 2018

May 2018

 

Thank you very much for your review! As far as your issue with portal is concerned, we're currently working on a new, more user-friendly and secure version of portal.

 

Ali from CATRA Co.
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

It's open source, user-friendly, and it has whatever you expect from a CRM package.I thank Yetiforce

Ease-of-use

Functionality

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Value for Money

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Support

We are using this software for handling our related issues processes in marketing, sales, and products management.It has very modules, so you don't need to worry about any limitation in the powerful back-end. Thsi software let you manage your data related to marketing, customer support, products and more.

Pros

It's very flexible and open source, you can modify whatever sections of it, if you want. Moreover, it's front-end skin and structure are stylish, beautiful, web 2.0 colors, and you can connect it to your mobile application (android and ios), to create an integrated system for your company.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: March 2018

March 2018

 

Thank you very much for the positive review!

 

Zuzanna from E-House Sp. z o.o.

January 2018

January 2018

Unlimited Power with YetiForce CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

It really has amazing functionality once you set it up to fit your business. I have been using it for almost 2 years and there was never a thought to find a replacement for this CRM. Especially that there are modules that aren't free in other systems and you can have an unlimited number of users also for free.

Cons

Only documentation could be a bit better. Some articles in the documentation can be outdated as the system changes so this can create set up delays.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: January 2018

January 2018

 

Thank you very much for the positive review, we plan to update our documentation this year.

 

Dorota from Think Poland Sp. z o.o.

January 2018

January 2018

Very good and useful open source CRM proposition.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

YetiForce offers a great functionality that makes a lot of things related to customers service very easy, quick and smooth when it comes to running a business. It is clear and quick to use, does not pose any problems when finding desired functionality. A big plus for having as many users as we need, costless.

Cons

The documentation could be slightly improved because at the moment we sometimes experience some delays.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: January 2018

January 2018

 

Thank you very much for the feedback, we want to improve and update our documentation this year.

 

Sebastian from Bridge Agency Overseas Education Centre PTY LTD

January 2018

January 2018

Great open source project

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

We have been using YetiForce for a couple of years and it has never let us down. It is quick and intuitive. The producer offers several support options, including free support. It is a decent application that requires no subscription or license fees. I would recommend it to everyone who is looking for a reliable open source CRM.

Cons

The documentation could be better, and there could be more color themes to choose from, but right now is also all right.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: January 2018

January 2018

 

Thank you for taking the time to review YetiForce.

 

Krzysztof from AK-FUTURE Sp. z o.o.
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

I found YetiForce a little bit over a year ago and decided to give it a try

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Flexible and user friendly CRM

Pros

The developer always surprises us with something great. For example the latest version brought a record preview functionality that I've been waiting for for a long time. It saves us a lot of time (and clicks) on a daily basis.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: January 2018

January 2018

 

Thank you very much for the positive review and the feedback on our development.

 

Alex from Entelec Control Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Easy to use and good customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

We use it for our operational process, working with tickets and service contracts.

Pros

The flexibility of the system, you can add field in the modules very simple. You can make your own modules very simple.

Cons

There is no usermanual at this moment, and the PDF module is not that extended. sometimes it's hard to upgrade the system to a new version.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: January 2018

January 2018

 

Thank you very much for the feedback, we want to improve our documentation and add the manual this year.

 

Arkadiusz from Monobit Arkadiusz Dudek

January 2018

January 2018

Reliable, fast, free

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Pros

I used a couple of different CRM apps before, both free and paid but they were never enough. If they were free they didn't have everything I needed, if they had everything I needed they were simply too expensive. Yeti Force, however, beats them all. I had a few issues at the very beginning but they were fixed pretty quickly and it's been working well ever since.
Great project management features, free support, allows you to enable/disable modules and add custom ones.

Cons

I think that the documentation should be a little bit more detailed because sometimes I can not find needed information.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: January 2018

January 2018

 

Thank you for taking the time to review YetiForce

 

Piotr from Follow You
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Very nice and intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

It is easy to set up and use, nice GUI, excellent and elastic support. They can implement custom module for You. I recommend this product.

Cons

There isn't any specific thing that needs to be fixed. It will be nice to have automatic updates I hope they will implement this feature in the future.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: January 2018

January 2018

 

Thank you for the feedback, we appreciate your suggestion regarding auto updates.

 

Maciej from Point Sp. z o.o.
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great cooperation with YetiForce! They moved our bussines on new level with their software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Customization for our needs is splendid! We can create new featrures which we need almost on demand.

Cons

This software is still evolving, so base configuration and features can be not enough. You can develop almost everything, but in that case you need to know what exactly you want and you have to predict all consequences of that (what is not easy).

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: January 2018

January 2018

 

Thank you very much for your review!

 

Jakub from Mediaeste

September 2017

September 2017

Low cost, support, right tools.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

Project management and product catalog I can find and use easily. All software is like a puzzle you want to match with pleasure.

Cons

No training module. If you're starting from very beginning it would be much help to understand all further steps.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: October 2017

October 2017

 

Thank you for taking the time to review our software. We appreciate it.

 

Piotr from OmniOffice
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Customized CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

It keeps our document and information circulation much easier.

Pros

CRM is fully customised which makes it suitable for all our activites. Team has demonstrated good understanding of our business needs, contact with the vendor is easy. Documentation for implementation was well thought-over. This system user friendly, despite it is techinical compexity. We will continue cooperation with YetiForce.

Cons

Each phase implementation is quite time-consuming and needs excessive testing, but we have faced no major issues.

Review Source: Capterra

  Response: YetiForce, YetiForce

Date: October 2017

October 2017

 

Thank you very much for the favorable review.