About Fivestars

Looking for a better way to acquire new customers and retain existing ones? Fivestars works with over 14,000 businesses across the United States and Canada to drive new shoppers into your storefront and returning 2x more than an average customer. Engage with your customers by sending them offers, announcements, and promotions through email, text and mobile app push. You'll have access to in depth reporting of customers' visit and spend behaviors, as well as an account management team to help your business grow.


Supported Operating System(s):

Web browser (OS agnostic)

1,202 Reviews of Fivestars

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(859)

859

4 stars

(238)

238

3 stars

(69)

69

2 stars

(18)

18

1 stars

(18)

18

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1202 results

June 2020

Phoebe from University Tutor

Verified Reviewer

Company Size: 1 employee

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Not just for your normal businesses.

As I mentioned before, Fivestars has enabled me to engage with my clients and their parents without having to make them spend a lot of money for other tutors and learning academies. They are able to enjoy the coupons and rewards while having the feeling that they can trust my abilities in teaching and tutoring. Fivestars has been easy to use and very important to my business.

Pros

I like being able to implement rewards for students that I work with to encourage them to keep on attending tutoring sessions while saving a significant amount of money compared to other starting prices for other private tutors. It is also an incentive for parents or students to push their kids to keep on developing their skills while supporting my own tutoring business.

Cons

There is nothing wrong with this software. I have enjoyed every feature and I am excited for new updates and ways to engage with my clients.

Reasons for Choosing Fivestars

I heard so many good things about Fivestars and one of the employees actually reached out to me which made me feel like I can trust this company.

September 2020

Ericka from Apria Healthcare

Company Size: 10,000+ employees

Industry: Medical Devices

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

FIVESTAR

Overall I have enjoyed using the Fivestar rewards program and have encouraged many others to sign up as well.

Pros

I like that you can earn points or rewards for purchases at multiple retailers. I like that you get points for every $ that you spend and the rewards are easy to access.

Cons

There really hasn't been anything that I didnt like about the rewards program. No complaints so far.

September 2020

Stephanie from ISD

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2020

LOVE Fivestars

I enjoy having all of my "deals" to my favorite places in one location.

Pros

I love how Fivestars sends all the latest deals straight to my phone, making it easy to use, find my deals, and remember what I have.

Cons

There isn't anything that I don't like so far about Fivestars. I appreciate everything that it offers.

February 2019

Tara from pet store

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

February 2019

Lies and then more lies

Horrible Their rep made promises and now that he is gone they will not honor anything or even acknowledge my issues

Pros

It is super easy to use, anyone can figure out how to use it from the front or back end

Cons

The representative who signed us up told us it was a year contract. At the end of that year we could cancel, he promised there would be no new charges after the prepaid year. He no longer works for them. Shortly before payroll was due Fivestars pulled $2400 from our account. We had no warning. I called them, they set up a phone appointment. They never showed for two of those phone appointments. I finally spoke with Silvana who told me they would refund the $2400 if and only if I signed a new contract promising to pay them monthly for the next year We did not want to continue the service, but if i didn't sign that, they would not give me the $2400 back. Even after I signed it, it took them over a week to give the money back. It has been 10 months and we received an email stating that we needed to let the know if we don't want to renew next year. We never received that email the first year, but all the same I clicked on the link to let them know there was no way we were renewing. Guess what? They set up a phone interview, you can't cancel on their website. I got the call from them today and I was able to terminate the contract for two months from now, when the 12 month contract i signed under duress expires. But then, she told me we have to mail back the two tablets. I was quite sure we paid for those becuase that's what their rep who signed us up told me. So now we were told we paid for those up front, but we have to send them back, we even have to pay for t

September 2020

Nikki from University of phoenix

Company Size: 1 employee

Industry: Writing and Editing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

September 2020

Five star review for five stars

Benefits: it has helped me get free bottles of ecig juice from a couple different vape and head shops.

Pros

Pros: extremely easy to use and very user friendly. I like that you can customize your account by adding a photo of yourself where you keep track of your points. I really like the point system, too. When your getting close or at a reward, it emails you to let you know. All you do is type in your phone number and bam your points are linked to your account and whatever store your using this at can see your points, photo, and add points the second you sign in with your phone number.

Cons

The least I liked about it is depending on the type of store using it, sometimes it can take awhile to rack up the points.