Skedda calendar management screenshot
Supported Operating System(s):
Web browser (OS agnostic)About Skedda
Skedda is an online booking and scheduling platform used by thousands of venues around the world. The platform is designed to streamline the space management. Skedda is suitable for venues with meeting rooms, coworking spaces, community facilities, classrooms, studios, sports courts, or any other bookable space.
Skedda is mobile-friendly and highly customizable with venues able to dictate pricing, booking conditions and exceptions, space sharing rules, and much more. As Skedda is an officially-verified Stripe partner, venues are also able to take secure online payments upfront or using Skedda’s unique book now, pay later module.
Alongside a host of impressive features such as iCal integration and brand coloring, Skedda integrates with Zapier, al...
138 Reviews of Skedda
Average User Ratings
Overall
4.75 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
March 2017
Paul
Verified Reviewer
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
Simple interface, intuitive to use, flexible under the hood and great support.
We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!
Pros
Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.
Cons
Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.
August 2019
Rodney from Engine House
Verified Reviewer
Company Size: 51-200 employees
Industry: Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
Great Software! Easy to use! Simple and Functional !
Excellent. Great customer service. Responsive and friendly
Pros
ease of use. functional. very user friendly. obvious and clear.
Cons
does not have certain features like setting quotas on usage
Response from Skedda
Replied August 2019
Thanks for the great review! And some good news, we launched booking quotas 2 weeks ago. As a much-requested feature, we're delighted to now offer quotas, configurable by time, bookable space and user tag!
May 2020
Aziza from Innosphere Properties
Verified Reviewer
Company Size: 51-200 employees
Industry: Commercial Real Estate
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Great Software to Organize and Keep Track of Room Reservations
Pros
This software is very user friendly. Our clients don't have to wait for a response from me to book a room, instead they can easily book themselves, cutting out any wait time.
Cons
No Cons with it at all, I've enjoyed how much time this software has saved me.
Reasons for Choosing Skedda
I can't recall the name of the other product, but it required getting a small screen device outside of every conference room. I like that this eliminates having to physically show up to book the rooms.
December 2018
Satoko from LNG Contractor
Verified Reviewer
Company Size: 201-500 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Customer support
1.0
Functionality
1.0
December 2018
No customer service
They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't. So I ask the status. Message was seen but no reply.
Pros
Great system which can use for fee with some limitation.
Cons
They change the system without notification.
Response from Skedda
Replied December 2018
Hi Satoko, Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below. We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you. News about system changes are published in-app and at https://updates.skedda.com. Please feel free to reach out to us at info@skedda.com if you have additional feedback. We wish you all the best for the start of 2019! Thanks, Sam at Skedda Email 24/5/2017: 3h 22m Email 18/7/2018: 51m In-app message 10/7/2018: 17m Email 20/12/2018: 47m In-app message 20/12/2018: 2h 43m
March 2020
Kari from Synergy Dance Academy
Verified Reviewer
Company Size: 11-50 employees
Industry: Performing Arts
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Perfect for renting studio soace
My overall experience with this program has been nothing but positive, any question we have had has been answered promptly and professionally.
Pros
We are at dance studio in a 6000 square-foot space with four rooms. We rent out these rooms during our off time (no dance classes running). The ease of reserving rooms for my renters has saved us a great deal of administrative hours. Cannot recommend this program enough!
Cons
The learning curve was a little bit challenging but that was really on our end
