About Typeform

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite.

Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question.

Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey...


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Supported Operating System(s):

Web browser (OS agnostic)

404 Reviews of Typeform

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(293)

293

4 stars

(95)

95

3 stars

(9)

9

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 404 results

December 2019

Ciera from REVOLVE IMPACT

Verified Reviewer

Company Size: 2-10 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2019

Limited but reliable and clean

Typeform is very user friendly, especially on the presentation end (your surveys appear clean and professional - which I find makes people more inclined to complete). On the back end, it is relatively easy to navigate through creating what you need and tailoring it, but can be a bit confusing and limited when exporting and analyzing the data gathered.

Pros

The best thing about Typeform is how clean, nice and professional your surveys turn out without doing too much work on your part in formatting the look of it. Reliable as a fairly quick to use aesthetically pleasing presentation.

Cons

The one hang up that I continue to find frustrating in using this platform for surveys is the way that you are able to access and view the data collected. I feel that Xcel style spreadsheets and somewhat outdated and an inefficient form of collecting and analyzing your data. For my usage, I have had trouble in finding other options as far as formatting to export your data.

Reasons for Choosing Typeform

Much easier to use and customize on back end for quicker and less in depth projects

Reasons for Switching to Typeform

Superior visually as a presentation and for users to access, complete and submit [less roadblocks in accessing survey, completing, and exporting data]

August 2020

Dave from Grain Edit

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

August 2020

Top of class Form & Survey Tool

Working with Typeform has been a joy. The fact that it integrates with just about every other tool under the sun (either through direct integration or via Zapier), really allows you to streamline your processes.

Pros

Typeform is a really solid product with a great team behind it. The admin panel is very intuitive and easy to use. Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time. This is a way better approach that shoving a ton of questions in front of someone at once.

Cons

Overall Typeform is an incredible product. My only concern is their pricing.. Its fairly expensive for a form tool.

Reasons for Choosing Typeform

Again, I have to go with the amount of integrations. There are several other tools that offer a similar experience to Typeform, but nothing comes close to the amount of integrations Typeform has access to.

December 2020

Kim from Center Point Business Solutions

Company Size: 51-200 employees

Industry: Human Resources

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2020

Great tool with features that beat other tools

Typeform was most effective for gathering feedback for a special project where we needed to survey customers.

Pros

Typeform offers better formatting of questions and easier analysis but it all depends on if you want to pay for that.

Cons

We used Typeform for a special project because it had better functionality. More options for the tool might be enticing instead of being a subscription only - like one time use fee or per survey fee.

Reasons for Choosing Typeform

Better functionality as far as question formats and results analysis.

Reasons for Switching to Typeform

Better functionality as far as question formats and results analysis.

October 2014

Adrian

Verified Reviewer

Time Used: Free Trial

Review Source: GetApp


October 2014

Disappointed; significant number of results lost

Typeform don't make it obvious, but they do NOT store partial or incomplete results. In my survey over 120 people started the survey, only 55 completed it. Partial responses would still have been hugely valuable to me, but they're not available with Typeform. They ARE available with SurveyMonkey. I wrote to TypeForm with feedback. Their response "About the issue with not-saved responses, it's the kind of confusion we try to avoid, asking users to test carefully their typeforms before using them..... we are not looking to implement this feature in the near future" So a warning to people: If any response (partial or full) is valuable to you in a survey, please be aware that TypeForm doesn't store the results until the final page where the person clicks "Submit".

Pros

Beautiful looking surveys, easy to setup, fantastic analysis tools.

Cons

Doesn't save partial responses. Some concern, as 3 seperate people reported not being able to submit at the end.

Response from Typeform.com

Replied October 2014

Hi there, Thank you for your feedback. There is an issue around the legality (and morality) about storing answers a respondent gives before submitting. In paginated surveys such as those built with SM, the respondent needs to click on a "Next" button to go to the next page of questions. And in case the survey only has one page and the respondent does not click "Done", SM does not save the answers either. To improve your completion rate, apart from applying a design or making colors and images fit your brand's, make sure to use picture choice and multiple choice whenever possible. Also use Long Text fields only when absolutely necessary and try to keep your survey as short as possible. The average completion rate our users are getting is 55% (which is considered high in the online survey industry) and we've seen some typeforms which follow these guidelines get completion rates as high as 80%. It's unfortunate you only realized we don't save non-submitted answers after publishing your survey, and I'm truly sorry about that. If there's anything I can help you with, don't hesitate getting back to me. Pedro

November 2020

Samiksha from Sunrise English Private School

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Easy and Efficient Online Form Maker!

I have used Typeform to create online forms and collects data and information from the employees and students of our organization. So far It's performing excellent.

Pros

It's modern U.I. is the most appealing to me. Its easy to use and form making is very efficient. It can be used to gather information from your clients, guardians and students. It's inter-platform integration approach proves to be very useful.

Cons

I haven't faced any problems while using it. Definitely it has room for improvement but I think It's good as it is now.

Reasons for Switching to Typeform

SurveyMonkey is a very refined tool for surveys but I like using Typeform more.