About Anytime Collect


Anytime Collect is a cloud-based accounts receivable credit and collections software that helps users manage overdue payments and clients. It is suitable for business of any size in a variety of industries including utilities, transport, media, distribution, medical, manufacturing, IT consulting, construction and finance.

Anytime Collect’s key features include customer communications, invoice presentment, cash forecasting, reports, automated emails, document management and online bill payment. It allows users to send automatic emails to customers based on predetermined rules. Automatic emails can include collection emails, welcome emails, past-due notices and reminders.

Anytime Collect is available in two pricing editions: standard and enterprise. It provides integrations with any accounting or enterprise resource planning software including Sage, Epicor, Oracle, Intacct, QuickBooks, NetSuite and others. Support includes training sessions, an online community, training videos, email, phone and chat.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

22 Reviews of Anytime Collect

Average User Ratings

Overall

4.23 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(11)

4 stars

(6)

3 stars

(4)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 22 reviews

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July 2016

Penny from EBI, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

July 2016

A necessary product for Collectons

We've been using ATC for a few years now, and I can't imagine doing without it. As the Controller, I don't actually do any of the collections work, but having everything in ATC allows me to keep tabs on what's going on. I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work. The most powerful part of ATC, is definitely the automated emails, which we've just begun using. I'm expecting this to make a huge difference in our past due balances over the next few months.

Pros

*The automatic sync with our accounting software
*The ease of sending emails to clients via ATC
*Being able to see the history of all communications with a client
*Automated emails & statements
*The ability to record customer promises and to set reminders to follow up

Cons

Not much is intuitive - at least on the "old" version. Figuring out how to do what needed to be done hasn't always been easy. I haven't been using the newer version yet but my collections person tells me it's easier to move around in it.
Documentation is definitely lacking - I don't consider searching through old help tickets or articles an acceptable substitute for real in-application help.

February 2019

Laurent from Stride Tool LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2019

Awesome product! Love the automated email feature.

Ever since we started using Anytime Collect, our collections efforts have become much easier, we are getting paid faster and many of our customers like that they are able to view their statements and retrieve invoices without calling us. Highly recommended!

Pros

The automated collection emails sent to our customers have been such a time saver. It helps me by maintaining collection notes that can be accessed by members of my team, allowing credit card payments within the software and to know when to follow-up with customers regarding specific issues. I also love that the customer receives a link to which they can review their statement and access invoice copies. They offer great video tutorials and their customer service is always willing to assist with your learning of the software or to resolve any issues.

Cons

When it logs me off within the browser, there is no notification and I have found that on a few occasions I've attempted to respond to a customer but I was unknowingly logged out so the email was not sent and I had to retype the email again after signing back in.

Response from e2b teknologies of

Replied February 2019

Thank you Laurent for the great review!

July 2016

Benjamin from PolyPortables, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2016

Awesome Tool! Great Investment! Worth The Money!

If one word could describe Anytime Collect it would be "Transparency." Since implementing Anytime Collect, we have more visibility across the board as to where we stand with our receivables. There are no more paper aging reports with highlighters. Anytime collect brings out the information you need to make key decisions on a day to day basis.

Pros

I enjoy the automation of emails to past due accounts, the task list that it provides, and the dashboard that gives an overall executive view of the receivables.

Cons

It is web or browser based and it can be slow at times. The company has been great and have put us on a pilot release of a new version. There have been some bugs as with all new software but the power is still there!.

February 2019

Mauro from Zen Distributors Group II, LLC dba Tagua Gunleather

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Machine Gun Collections

We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.

Pros

Ability to create groups for type of communications.
Ability to integrate to Merchant Accounts and Credit Score Agencies.
Ability to create agendas and follow ups direct them to my Agents.
Customer support is there any minute to help.

Cons

Honestly, any con is resolved by the support team so no cons

Response from e2b teknologies of

Replied February 2019

Thanks, Mauro! We appreciate the great review

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2019

Effective Collections Tool

We have significantly improved our DSO. The quantity of issues that are significantly past due has greatly decreased, so we are better suited to devote our time to areas that have been neglected previously. We utilize that ability for multiple users to see notes made on previous issues and the resulting efforts that have been made.

Pros

Having the ability to manage and customize collection efforts in a clear and organized way has significantly improved our DSO. Providing customers a way that the can view their account details, get pdf invoice copies and even make payments without contacting us directly has freed up the time spent on collections efforts.

Cons

For our customers whom decide to take advantage of the pay now feature there can be a learning curve depending on if they typically pay in advance or if there are trying to take advantage of a credit on there account.

July 2016

Shaffique from ISE Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Reduced our Average days Outstanding by 10! Improved our cash flow! Love it!

Before Anytime Collect, our average days outstanding was around 55 days. We had a lot of cash tied up in receivables. We were spending a lot of time calling customers. After implementing Anytime Collect, emails are sent automatically and customers can see their overdue invoices. Our Average days outstanding is down to 45 days and our cash flow is much improved.

Pros

Automatic sending of emails as often as we specify.
Attaching of customer invoices to emails and a customer portal where they can see their account details in full.

Cons

A little complicated in setting up but customer service is excellent.

February 2019

Faith from J & J Family of Farms

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Program pays for itself in improved cash flow

This has made it much easier to reach out to customers on Trouble Settlements. I no longer have to rely on a Sales assistant or Salesperson to make those contacts, the program does it for us. I'm confident that, as our customers get used to more frequent contact, we will see orders being settled more quickly.

Pros

This software is very easy to use. I was able to be up and collecting with minimal training. It's certainly made my job easier - no more manual emails and our customers are paying more promptly!

Cons

I'm still learning all the tricks to using the software effectively so the only thing that causes a little extra work is reloading updated invoices. Since we only have 2-3 a day it's not a big deal.

Response from e2b teknologies of

Replied February 2019

Thanks Faith for the awesome review!

March 2019

Andrea from Zen Distribuitors

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

March 2019

Accounts Software Recommendation

You always have someone ready when you have an issue with it. When it comes to work, it offers tools to follow progress, also helps with many reports.

Pros

It helps a lot when it comes to keeping track with your customers and their accounts. Their customer services is super fast.

Cons

It can be a bit slow at times, but nothing to worry about.

Response from e2b teknologies of

Replied March 2019

Thanks Andrea for the great review!

March 2018

Kyle from VSC Fire and Security

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2018

Most robust AR collection tool on market but....

This product is the biggest and best and should absolutely be considered for any AR collection effort functionality. Just make sure to have honest dialogue on needs and price before committing.

Pros

Anytime Collect is the most robust collection tool on the market with features and functionality that others only dream. It definitely has the majority of the market, integrations and flexibility for most situations aswell.

Cons

All the above comes at a price and level of complexity. While there are tons of pros to go with it our team simply found it to be too expensive, too many options for the users and just too many switches\knobs\options to get things. In the end, had a 3x price tag to what we are leaning towards.

February 2019

Claire from National Notary Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

February 2019

Anytime Collect Review

They are all so very helpful, kind and patient. When I do have a question and I call rep., he always listens and takes his time in answering.

Pros

It helps me organize, track, analyze and collect. Pretty much everything I need to do.

Cons

I wish there were written instructions for each application so when I have a question or have forgotten how to do something I could just search the question and an answer would pop. A simple answer like, click here, then here, then here and you're done. But there isn't - which leads to a lot of frustration.

Response from e2b teknologies of

Replied February 2019

Hi Claire, Thanks for the review! Anytime Collect does have a Knowledge Base with written instructions and step-by-step videos, which can be searched on. We also have on-page help within the product. If you click the question mark at the top of a page, a video will appear in another browser with step-by-step instructions on how to use the features on the page. Hope this helps, and feel free to reach out to use if you need additional help.

February 2019

Jimmy from Securitas Electric Security, Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

SES Review

Pros

The fact that all details follow the customer is a huge advantage to us. The ability to work multiple customers on separate tabs also has helped our team.

Cons

Not having titles on the emails makes it difficult to know which email is relevant to what the collector is looking for.

Response from e2b teknologies of

Replied February 2019

Thanks, Jimmy! We appreciate the great review! We will also submit an enhancement request to add titles on emails.

February 2019

Mike from 1 Great Deal Auctions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Mike

Pros

Software system is easy to use and navigate.

Cons

Payment portal not compatible with Safari.

July 2015

Michelle from BEGA US Inc

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

Awsome Collection Software

Have you ever been part of an ERP implementation only to find what does not work? You will not have that issue with Anytime Collect. I have been pleasantly surprised at how robust this system is. There are many features I like about this system, here are just a few... A Dashboard that indicates Projected Cash Receipts, you can also see the average days that invoices are paid late by various Invoice Amount ranges. You can have the system send out collection emails based on various criteria such as the number of days late. You can even have the system send out other types of emails such as a Welcome Letter. When a customer receives an email they can click on a link that takes them to a portal listing their invoices and from their they can print an invoice copy.