QUALCO Collections & Recoveries is a debt management, collection and recoveries platform designed for businesses in finance, insurance agencies and utility companies. Features include agency management, compliance management, contact management, automated notices, in-house collections and more.
QUALCO's NPL management application helps businesses to create collection curves, establish portfolio-specific strategies and review assets before sharing portfolios with internal teams. The analytics application combines performance monitoring with descriptive and predictive analysis.
Additionally, QUALCO provides users with debt collection and debt recovery tools that enable them to manage debt portfolios and arrears with strategies built on analytics and data-driven pointers. The solution also features a loan management module.
QUALCO offers a perpetual license for a one-time fee that includes support via phone, email and online product guides.
Yannis from CEPAL
Employees number: 51-200 employees
We are using SOR version, which is a system that does the basic.
The import files with many extra fields. Easy to use for non experienced analysts, because it has specific flow in parameterization of segments and assignments.
It's not really flexible. UX is poor. The system does not have the ability to have parallel assignments, inhouse and outsourced. 1 day delay of external assignments. I believe that should invest more in R&D.
Alexis from Eurobank SA
Employees number: 5,001-10,000 employees
Extended functionality, lots of features, can cover almost any need of a potential user. Excellent customer support.
Time and hardware consuming EOD flows for large portfolios.
KONSTANTINOS from NATIONAL BANK OF GREECE
Employees number: 10,000+ employees
We establish this software in 2007 in NBG. I work in Business Analysis where we cooperate with business Units for possible changes / improvements, using new modules, reporting etc.
User friendly, easy connected with dialer for the collection center.
Time of Batch, high cost in some cases and big time of implementations.