About Nextpoint


Nextpoint is a cloud-based eDiscovery platform that enables legal organizations to review documents, find information, filter data and streamline legal documentation. The solution creates a central repository to search and review legal documents.

Modules and key features include topic clustering, full-text extraction, drag-and-drop document upload, evidence exchange and search. A key feature of Nextpoint is to extract and analyze documents that enable lawyers to create courtroom presentations.

Nextpoint’s drag-and-drop functionality enables law professionals to upload documents for review. Further, the solution automates extraction of metadata and deduplicate documents. It also enables lawyers to share documents with peers, clients and judges.

Nextpoint can be accessed from any mobile device that includes smartphones, laptops and tablets. Support is provided through an online portal, email and phone.



Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

106 Reviews of Nextpoint

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(56)

4 stars

(44)

3 stars

(6)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 106 reviews

Do you use this product?Write a review

June 2016

Janelle from Jordan Law Firm, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

June 2016

Nextpoint Review

I've used Nextpoint since approximately 2011. I've seen it evolve and improve its capabilities and features over that time. I've formed long lasting relationships with staff and can depend on them to answer my questions - even if I've asked the same question before.

Pros

The speed the program can search for a document; the customization of coding features; the staff.

Cons

The format changes often, e.g. color scheme. I find the new format of the Nextpoint Training tab to not be as user friendly as before.

December 2015

Christopher from Sugarman, Rogers, Barshak & Cohen, P.C.

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2015

Easy to use ediscovery processing, review, and trial preparation

Pros: Cloud-based platform, works on any browser/any device (no plugins required), easy to manage, easy to use. Reasonable pricing. Most data imports can be handled by just about any user type. A great step up from our legacy platform without the high cost of some of the other popular platforms. Cons: Production tools are a little clunky and basic (about to see a major overhaul on 12/12 however and the early reviews look fantastic). Some data imports require additional massaging and documentation around importing some data sets is a bit ambiguous. We spent nearly 24 months looking to replace our legacy document review platform which had fallen out of support and development, and really wasn't able to fully meet the challenges of discovery in an ESI world. After an exhaustive process, we decided to give Nextpoint a try, and for the most part we are very pleased. It offers an intuitive interface that is very easy to use, cost-effective pricing, and the big winner is that it is all based in the cloud. Is it a perfect system - no. However we have had experience with some of the more popular platforms recently and I have heard from users that Nextpoint is just much easier to use and makes more sense from a review and from a case management standpoint. Nextpoint has been working very hard behind the scenes to revamp the production tools in the platform, and I am excited to see these launch at the end of this week. This will be a big change for the better! I think with a few other tweaks and enhancements, and a small rewrite of their documentation will go a long way to keeping our users content.

January 2017

Deanna from Modern Information Solutions

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Easy to Use Document Review Platform

I have been in litigation support since 2003 and used a variety of products over the course of my time. After several major players started to become less popular I looked for some alternative cloud-based solutions and NextPoint has been a great option. It is very easy to use, has amazing customer service, and most importantly the team listens to customer feedback and provides solid solutions to ensure that their software does what their customers need for it to do. It is always improving and a great tool for litigation teams.

Pros

Easy searching capabilities, simplistic loading, and great customer support.

Cons

They just fixed my major complaint which was the ability to highlight directly on a document. While there may be functionality that does not exist, I find the customer support to be extremely good at talking through problems and helping to implement solutions whether it be through feature requests or simply teaching me a different way to do things.

June 2017

Blair from Harris, Finley & Bogle, P.C.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2017

Nextpoint is very helpful and amenable to feature requests

Streamlined doc review. Cloud-based so I can use it anywhere.

Pros

Nextpoint review is an excellent doc review software, especially when you have a case with tens or hundreds of thousands of documents. The folks at Nextpoint are super amenable to feature requests and hearing from attorneys on what they can improve on; most importantly, they actually listen and make the features or improvements where they can.

Cons

Nextpoint is in its (relative) infancy so there are a few kinks and features that can be improved on. But as mentioned in "Pros," they are great at listening to requests and comments about how to improve they software and quickly work to implement changes.

August 2016

Samantha from Stein Ray LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

August 2016

Review from a small law firm

There is still a lot I need to learn but the training sessions have been really helpful. There is so much in the software that I feel I am not always using it to its full potential. Hoping to become more familiar with all the features the more I use it.

Pros

The customer service is amazing. I often have to export groups of documents in a rush and rely on the Nextpoint team to help. They always do a great job.

Cons

I don't use Nextpoint every day so I feel like there are a lot of features I don't take advantage of because I am not as familiar with them as I could be. The training sessions have been helpful but if I don't use the features discussed during training right away I forget what we covered. A cheat sheet or short handbook might help!

Response from Nextpoint

Replied September 2016

Thanks for the feedback Samantha! The Nextpoint Help Center (support.nextpoint.com) is our online handbook for using the software, but we also recently put together a New User Guide you may be interested in checking out. It's the first item in the "Getting Started" section. Best, Alex

June 2019

Anand from Palmersheim & Mathew LLP

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Great value ediscovery software with outstanding support!

Very happy with Nextpoint as one of our ediscovery providers, and our clients see tremendous value from using the software.

Pros

The pricing structure of Nextpoint simplifies ediscovery and is a tremendous value. Nextpoint's customer service is outstanding and the software is continually improving based on user feedback. A valuable e-discovery tool for law firms of any size.

Cons

The software can require technical knowledge and there is a learning curve, but there are ample training videos and documentation.

December 2016

Shannon from Cline Williams

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

December 2016

Great way to learn the ropes as a paralegal

Nextpoint has saved me more time than I could have ever imagined spending on certain tasks. As a champion for my firm's clients, I try to save them time and money wherever possible, and Nextpoint is a great product to do just that.

Pros

Ease of use, time-saving strategies, and efficient handling of documents.

Cons

It could use a few minor updates here and there - I'd like to select one redaction style for an entire production. It would also be great to have more support with users who have Internet Explorer as that is my firm's preferred web browser.

Response from Nextpoint

Replied December 2016

Hi Shannon, thanks for the suggestions! Our development team is currently working on the Redaction styling issue you raised. Nextpoint is compatible with IE, but some features may not work as well on older versions of IE as they do on our recommended browsers. If you haven't done so already, we recommend upgrading to the latest version.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

December 2018

Great legal support software

Pros

What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.

Cons

It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.

January 2016

PAUL from IRWIN FRITCHIE

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2016

Thank You To Jim & The NextPoint Team

Dear NextPoint, I would just like to send a note of thanks to you for the great work, assistance and dedication of Jim Lancaster and the NexPoint team. Jim, throughout 2015 and before, has been available to me and our firm to help expand our capabilities and he has always made our efforts to act promptly to sufficiently meet our client needs easier and in the end the results have always been superlative. Jim has also shown a great deal of patience working with our firm structure to move forward in a substantive way to improve our technology and platform capabilities, I am always appreciative. I would also like to send a note of thanks for the work of Tricia Boguslawski who has been so attentive and responsive to some very difficult discovery problems, it has been a real pleasure working with her. Also in that regard during the year Annie Johnson was of great help on the technology side as well. Lauren Chingo as well has been terrific on the billing side. Thanks again for putting together such a great team and I look forward to working with NextPoint further in 2016. - Thanks - Paul

July 2017

Michael from Vogrin & Frimet, LLP

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2017

Tremendous asset in document management for litigation.

Allows me to be more efficient as a litigator.

Pros

The best part is the ability to search for terms. It allows me to easily and quickly find and utilize relevant documents out of a massive production.

Cons

At times it can be a bit unwieldy and you really need to practice and build a knack in setting up folders.

July 2017

Michelle from Pearson Bitman

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2017

Easy to use

Pros

Nextpoint is an efficient way to gather all documents in one software. It was easy to use and a great tool for discovery needs.

Cons

Nextpoint is not always user friendly. The keyword searches does not always produce all the required documents.

Response from Nextpoint

Replied July 2017

Michelle, Thanks for the review! We are always happy to listen to constructive feedback from our users. Nextpoint's advanced search "wizard" can help you build the perfect syntax for quickly narrowing down results. You can also save your searches with one click. We are always happy to jump on a call with you for a quick search training if you need more help, and there are great search tips on our support site here: http://support.nextpoint.com/hc/en-us/articles/205952436-Searching-Tips-FAQ-s#advanced.

December 2016

Nicole from HRW

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

December 2016

Great software application

I think the services of Nextpoint are very good for our organization. The only thing that is missing is a sorting filter by date. I use Nextpoint to find the most recent writing on a certain topic and I cannot always find the most recent writing easily. Apart from that, the software is great!

Pros

format and user friendliness

Cons

finding the most recent writing

Response from Nextpoint

Replied December 2016

Hi Nicole! To sort by date, make sure "Document Date" is enabled in the Grid View template you're using (you can find these templates in the Settings tab). Date sorting is also available in Classic View under the "Change Sort Criteria" drop-down menu at the top of the page.

February 2018

Jason from Lattimore Law

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

I was very pleased by the power of the Nextpoint platform. It's a great product.

I had a case with significant document processing and review needs. Nextpoint did everything I needed it to do.

Pros

The software was easy to use and flexible enough to adapt to the needs of my specific case. The pricing was also very reasonable.

December 2016

Alicia from Lucey Law Firm

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2016

Nextpoint Review

I love Nextpoint's trial prep capability, as well as its automatic OCR function. Its ability to search is extremely helpful when you are working with thousands of pages of document productions.

Pros

Deposition designations

Janu