About Onna

Onna is a platform for real-time search across multiple repositories that aids in eDiscovery and finding high-value items across legal departments. It offers collaboration, document sharing, reporting, compliance management and keyword-search functionalities within a suite. The product is available both in cloud-based and on-premise deployment options.

Onna features a “Groups” module, which allows users to invite teams and individuals to collaborate on projects. Users can also share documents, files and images through the portal.

Onna employs machine-learning algorithms, in which users can train the system to identify the relevant files and documents for due diligence, mergers and acquisitions. The product functionalities also include topi...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

4 Reviews of Onna

Overall rating

4.50 / 5 stars

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December 2019

Virginien from Duff & Phelps

Company Size: 1,001-5,000 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

One of the most modern KM solution

The Onna team provides with a great experience.

Pros

- User interface is modern and intuitive - The solution is quite fast - API based - Preview functionalities presented it in the search results. - Can customize Tags at the document level to speed-up future searches

Cons

- UI is only in English - Inherited security is still a roadmap - Versioning not yet available

Reasons for Choosing Onna

Onna is an out of the box simple solution connecting to most of corporate standard third party systems. The tool demonstrates excellent search capabilities. UI is really simple and modern, implementation does not required big IT resources.

December 2019

Lauren from Sheppard Mullin Richter and Hampton

Company Size: 1,001-5,000 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2019

Onna Review

Pros

This tool is very helpful for collecting difficult and/or new non-traditional ESI data that does not yet have an efficient compliance tool built into the software. I also really like that post indexing, no additional ESI processing is required; collected data can be exported to a load file which makes review very efficient.

Cons

Indexing seemed spotty at first and the error reporting was not very detailed. The Support Team took a bit long to respond to requests. I believe most of these kinks have been since resolved.

January 2020

Erik from FTI Technology, LLC

Company Size: 1,001-5,000 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

January 2020

Great eDiscovery tool for Atlassian and Facebook at Work

Where Onna stands out the strongest is their customer support. We had a matter on which we needed to collect a large volume of on-prem Confluence sites and integrate that into our review platform. Any time we had issues collecting due to an odd Confluence configuration, Onna jumped on the issue and had a working fix for us the same day.

Pros

This is one of the only, if not the only, tool to collect FB at Work and Atlassian data, and does a good job While not Onna-recommended, I was able to successfully collect our Client's on-prem Confluence data from our offices over VPN using a laptop (at least 30 GB). Not sure if it fits here, but the level of support was fabulous!

Cons

It's difficult to QC collections in the main portal with the available detail. The review / export portal sometimes temporarily fails to display data in the work space, causing minor cardiac events. (Though it always came back).

November 2019

Sheena from Blue Shield of California

Company Size: 5,001-10,000 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2019

Bringing efficiency, process centralization, data control and more to corporate legal teams

Incredible team, sharp, driven, fast past with high/quick response time on anything! An incredible product from UX to feature set

Pros

Centralization of process, one tool for many needs, internal investigations, ECA for legal matters large and small, legal hold management and more!

Cons

Still a bit of work to do on security, but there is not much not to like the pros list is very long while the cons list is one or two (which given Onna's responsiveness and collaboration mentality with their clients would be handled and down to zero very quickly).

Reasons for Choosing Onna

Legally focused, simple to use, uses APIs (no uploading to download to upload)