eFileCabinet vs SignRequest

eFileCabinet has 817 reviews and a rating of 4.41 / 5 vs SignRequest which has 325 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

eFileCabinet

SignRequest

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.41 / 5 (817)

4.70 / 5 (325)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

January 20, 2021

October 28, 2020

Pros/Cons

Pros
We have used this for years, it works great, and is easy to use.
It's easy to use and the customer service is superb.

Cons
A few of the features are a little poorly explained, but the excellent customer service set me straight every time!
The interface on the software is a little outdated, and good use a good ux/ui update. The automation of backup when not using the integrated sql server are outdated as well, but still workable.

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Pros
It's SOOOO easy to set up and use. Also it integrates easily with our CRM Ontraport via Zapier. I was able to customize the templates and look and feel really nicely. The pricing is AWESOME!
They're very easy to use and register with. I like the templates and interface- everything is quite streamlined. I also think the pricing is much better than competitors.

Cons
I have found very few cons with sign request really but have noticed that free users have limited access to their past signed documents so must opt for a third party to store documents or upgrade.
There are some more "nice to have" features that could be added, but I expect as time goes on those features will eventually be put in place.

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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