PandaDoc vs SignRequest

PandaDoc has 742 reviews and a rating of 4.46 / 5 vs SignRequest which has 325 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

PandaDoc

SignRequest

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.46 / 5 (742)

4.70 / 5 (325)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

January 12, 2021

October 28, 2020

Pros/Cons

Pros
The pricing was excellent and it had most all the features we were looking for. The support is real time and very helpful.
Intuitive and very easy to learn. Also a little fun to drag the fields around. Makes it so much easier to get signatures, compared to using pen and paper!

Cons
There are editing issues at times, they have been improved since we started using the product so it has become less annoying then when we started but there are still some minor issues.
It does take the documents (depending on the size) a while to load sometimes. So I wish that was a bit quicker, but once it has loaded you can navigate through it with no problems.

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Pros
It's SOOOO easy to set up and use. Also it integrates easily with our CRM Ontraport via Zapier. I was able to customize the templates and look and feel really nicely. The pricing is AWESOME!
They're very easy to use and register with. I like the templates and interface- everything is quite streamlined. I also think the pricing is much better than competitors.

Cons
I have found very few cons with sign request really but have noticed that free users have limited access to their past signed documents so must opt for a third party to store documents or upgrade.
There are some more "nice to have" features that could be added, but I expect as time goes on those features will eventually be put in place.

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Pricing

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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