FireDrum Software


 

FireDrum is a cloud-based email marketing tool designed for businesses of all sizes. It offers email design, list management, member reporting and campaign reporting functionalities within a suite.

The FireDrum editor allows users to design emails using a drag-and-drop interface. Users can also add images to their emails with the help of Pixabay integration. The list management feature lets users import contacts from CSV files and create segmented lists based on member information such as age and location.

Users can track email open rates and click-through rates of their campaigns in the real time. FireDrum also allows users to track subscriber activities, and it integrates with social media sites include Twitter, Facebook and LinkedIn. Users can also insert social media sharing icons in their emails, which enables recipients to share campaigns.

 

FireDrum - Drag & Drop Editor
 
  • FireDrum - Drag & Drop Editor
    Drag & Drop Editor
  • FireDrum - Free Image Database
    Free Image Database
  • FireDrum - Device E Mail Preview
    Device E Mail Preview
  • FireDrum - E Mail Templates
    E Mail Templates
  • FireDrum - Detailed Campign Reporting
    Detailed Campign Reporting
  • FireDrum - Contact Report Trend
    Contact Report Trend
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

212 Reviews of FireDrum

Showing 1-20 of 212

 

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October 2018

October 2018

Email Marketing - Use FireDrum

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Making marketing a more efficient process and the ability to “share” the tasks with other when important messages or marketing campaigns need to be sent at specific times.

Pros

Ease of use ... very logical way to set up emails, test them, and send.

Dashboard is clear, easy to navigate

Cons

Not sure of using specialized lists... for example if you want to send to “newest” emails. or send a note to those who have not been active for awhile

Review Source: Capterra
 


October 2018

October 2018

Good bang for the buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cost efficient and streamlined, it does exactly what it says it does

Cons

not as complex or capable as other more costly services

Review Source: Capterra
 

pat from Community Tire Pros & Auto Repair
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

End Results are GREAT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are thrilled with the email addresses we have gathered thru the years and can push out anything, at any time. our monthly newsletters keep us connected with those clients with a variety of tips, industry and call to action to draw into the stores.

Pros

The simplest of programs to maneuver thru the site. Easy to customize for your company needs. The analytics bring it back to the real numbers & on the focus of the newsletters, etc To whom you are reaching, responses, call to actions, active clients & the ability for one to unsubscribe. We've never had a problem getting any question answers or assistance with an issue, that is lifesaving to us at the end of the phone.

Cons

none at this time, we've not had any issue that hasn't been answered within the system of support.

Review Source: Capterra
 

Shannon from Miller's Bay Farm
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great way to keep our customers connected

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Firedrum Email Marketing is very useful to our seasonal business, because it allows us to keep contact with our clients even in the off-season.

Pros

Relatively easy to create professional looking emails and newsletters for our small business.

Cons

A little cumbersome in the area of creating lists and groups.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: October 2018

October 2018

 

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! As I'm sure your client's also know, It's a pleasure to be able to work with Miller's Bay Farm.

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 

Jeffrey from ACN Independent Business Owner
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Best service money can buy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Generated massive sales! Results were excatly as projected. Thanks so much!

Cons

Wasn't alot we didn't like to be honest.

Review Source: Capterra
 

Ed from EST Enterprises Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

email marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been able to keep in touch with our subscribers and increase our online footprint.

Pros

the ease of use and support are outstanding

Cons

nothing has been found that would disrupt our productivity

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: October 2018

October 2018

 

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 

Jessica from Moscow & Pullman Building Supply
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Firedrum Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good experience overall.

Pros

Pros: Easy to use, add leads & create customizeable campaigns.

Cons

Cons: The format that leads have to be submitted in.

Review Source: Capterra
 

Bonnie from Realty One Group
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

how to get opens

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am trying to keep my name out there.

Pros

I am running about 40%-45% opens on my e-newsletters. Obviously, I would like 100% opens but I don't know how to have that happen

Cons

The options for the fields are limiting; e.g., the size of photos input are more or less set and can't really be altered.

Review Source: Capterra
 

Jay from Benevilla
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Flawless experience

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Worked well and was very intuitive. Easy to navigate.

Cons

No real issues to speak of....this platform worked well.

Review Source: Capterra
 

Zac from Times Media Group
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Firedrum Gets it Done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

In a world full of email marketing programs FireDrum is the easiest, its not without some quirks but all email programs are.

Cons

Some minor deployment and formatting issues that exist in all email marketing systems.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: October 2018

October 2018

 

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! It's a pleasure to work with Times Media Group.

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 


September 2018

September 2018

FireDrum Email Marketing Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It was easy to implement into the company environment.

Cons

It can be a bit moody at times, but otherwise a good product.

Review Source: Capterra
 


September 2018

September 2018

Wow how this helped our Beta Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have looked at HubSpot great and Firedrum, both fit in different places to get the word out about your product or services.

The templetes get us to the spot and focus us on different clients not just a blanket email campain.

Pros

We like the features it adds that were so expensive in the past. Like how many contacts per month you slide the bar and add more bits and come up with a cost, even the free account we use allowed us to get started up to the limimt then grow from that point.

Cons

still working with the features but over all the software does what it says send email campains from mobile

Review Source: Capterra
 

sheryll from Adopt America Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

*****Serious Results******

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its a good software, that actually got me results, finally not just another online scam!

Pros

This software was pretty easy to use, and I got results, its definitely worth using especially if your like me and you have tried a billion other things, none of which worked, the anticipation is crazy! This one works!

Cons

It costs a little bit but it was well worth it!

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: September 2018

September 2018

 

Thank you, Sheryll,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 


September 2018

September 2018

FireDrum Email Marketing Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Communication. we use it as a newsletter and reminder prompt. It works great to advise members quickly and without the added cost of paper and postage.

Pros

Great flexibility and tailoring of design in emails that you can send. I was able to get a very professional look on my own with little design experience.

Cons

Managing members. I would like to delete members who are older and no longer relevant to email.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: September 2018

September 2018

 


We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!

You can deactivate members that you feel no longer use email to assure they wont get another send.

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 

Lyle from Rapid Resonse Restoration, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

great

Pros

It was Easy to use. The software was simple.

Cons

it was a little pricey for me. I would like to see some trial products.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: September 2018

September 2018

 

Thank you for the review, Lyle!

We do hope that FireDrum is best suited to fit all of your email needs.

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 


September 2018

September 2018

Time saver, great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have had terrible time in the past trying to do proper email blasts always missing or sending correspondance twice by mistake.
Now is a breeze.

Pros

Very user friendly, top notch customer service, easy to manage

Cons

Don’t have anything that I personally had issues with.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: September 2018

September 2018

 

Thank you,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 


September 2018

September 2018

Nice email plattform

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Thus far it has been user friendly. I like the tracking options and ease of use.

Pros

This is great way to stay in touch with my clients and send mass emails. Lot's of options for templates and being creative.

Cons

Like most of these kinds of things the open rate could be better. But it has been better than the site I used to use.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: September 2018

September 2018

 

Thank you,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 

David from Strategic Vision PR Group
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Highly recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software allowed us to streamline expenses and provided a great ROI when we utilized it.

Cons

It took a while to set up and get use to utilizing it's functions.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: September 2018

September 2018

 

Thank you, David,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! We love hearing about how well our platform can work for your industry.

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 


September 2018

September 2018

Great Email Builder to Make Professional Templates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great customer service and support. Very responsive and always able to talk to real people.

Pros

The drag and drop email builder, Template Options, High Sending Limits, Deliverability, Customer Service/Support, and Affordability.

Cons

Would be ideal to have additional automation functionality.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: September 2018

September 2018

 

Thank you,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! We hope to be adding more automation features in the future.

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

 

Jenifer from Rosie on the House
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Rosie on the House Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FireDrum is a great marketing solution. We are able to communicate with our Homeowners with ease and when we need assistance, FireDrum's response time is very fast and helpful.

Pros

It is easy to use. Very simple control / plug and play software

Cons

Some of the editing ability when you want to get very specific with design or want to save space can be limited. There are a couple more block styles that should be created and made as an option

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: September 2018

September 2018

 

Thank you, Jenifer,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist