MailChimp vs MoonMail

MailChimp has 13254 reviews and a rating of 4.48 / 5 vs MoonMail which has 131 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (13,254)

4.48 / 5 (131)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 30, 2020

January 1, 2020

Pros/Cons

  • Pros

  • I like the price, It is very cheap. It is functional and easy to use.

  • this makes my job so much easier! great easy to use and very user friendly

  • Cons

  • New interface is good but not as attractive as the previous release.

  • My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

  • Pros

  • I loved the low pricing for what we used it for. We were able to create segmented audiences and rejoing them at will for messages.

  • Scheduling option in Moonmail is very good and useful for email marketer who has customers in other countries.

  • Cons

  • Not as easy to use as mailchimp but the customer service is so good with someone walking through that it's not actually a real problem.

  • It can be a little difficult to get setup at first.

Pricing

Pricing Range

How it's priced

MailChimp users pay a monthly subscription fee. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

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Online Support Options

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Training

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