Microsoft Dynamics GP (Great Plains) Software


Microsoft Dynamics GP is a financial accounting system designed to meet the requirements of small to midsize businesses. Microsoft Dynamics GP was originally developed by North Dakota-based Great Plains Software and was acquired by Microsoft in 2001.

Microsoft Dynamics GP has applications for financial management, human resources management, manufacturing planning, supply chain management, field service, business intelligence, collaboration, compliance and IT management. There are also a la carte modules which can be purchased separately, along with hundreds of third-party applications from independent software vendors (ISVs), which can be added to the system to fit additional needs.

Dynamics GP leverages Microsoft’s Windows and .NET frameworks. The system can be deployed on-site or hosted for a monthly fee. The company and its partners provide benefits such as online training and support.



90 Reviews of Microsoft Dynamics GP

Overall rating

3.80 / 5 stars

Filters:

Showing 1 - 20 of 90 reviews

December 2018

Anthony from AACE

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

User friendly, would like more ability for slight customization.

Pros

Ease of usability. Like the ability to reconcile to General Ledger functionality. The ability to paste Journal entries.

Cons

Lack of customization. Would like ability to do small customization. Able to update accounts with ease.

November 2018

Carson from Cudmore Group Inc

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

1 of 5

Functionality

5 of 5

November 2018

Dynamics GP High end accounting software thats usable

Great product, huge upgrade over SBM, but could be so much better if they streamlined the processes, and made it easier to find help in setting everything up. typical microsoft where user friendliness is a concept they simply dont understand

Pros

Can do most everything you can think of, workflow makes sense, cheque writing and invoice entry features are easy to use, once youve got the report functions figured out, can customize them to your needs for the most part

Cons

way too many keystrokes to perform the entries you need to make, some reports such an income statement are incomplete with no way to create them the way you want, error messages are pretty much useless unless youre an experienced user, even then, they can be difficult to cipher, looking for answers for how to do things is very poor, and because they keep updating/changing the interface without warning, many of the steps shown are out of date, thereby useless

November 2018

Jana from Lifeways Inc

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

2018 Is Better than the last

Pros

I like the fact that I can sort things easier. For example when I'm looking for a specific invoice I can sort by date document type, number, etc. It makes things much easier. I know there are many things as a company we are not utilizing and would like to be able to.

Cons

I feel like there should be more advanced options when it comes to running such things as Trial Balance. I also wish there was more help with smart list. Maybe some kind of training video in the help module.

November 2018

Antonio from Mechanical or Industrial Engineering

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

November 2018

Useful but too much visual disorder

Pros

It's easy, it looks like a normal software that you are used to using. There would be no problem with filling up the fields and setting the list of data

Cons

It is a visual disorder that might cause fatigue and maybe you could have the same functionalities from other software because it doesn't show a different platform

November 2018

Mohamad from BSICONS

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

Dynamics GP is good software for companies who wants to use segment accounting

Pros

Has segment accounting
The only software that has Equipment Log , which is similar to timesheet but this for equipement

Cons

is not easy to implement proper planning need to be in place before implementing Dynamics GP
Microsoft focused now on Dynamics NAV & AX and now those available in the market with new versions and new name

September 2018

Tesa from Groupe Nouveau Concept

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Simple and easy to add SKU bulk tool. Appreciable dynamic data integration

Pros

The easiness to start even if you've never used a ERP before and tracking things (contracts, clients and other documents) in one place for your clients is a plus.

Cons

Limits in the customization areas. licenses are restricted to full access or read only.
Not knowing the amount of data which is stored in entities is also a minus (Especially when you have a lot of data integrations and add-ons).

August 2018

Karen from F-Matic

Company Size: 11-50 employees

Review Source


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

August 2018

Horrible experience with this software!

Terrible software. I would not recommend it to anyone.

Pros

It seemed like it had a lot of features at the beginning that we were very excited to implement in our company.

Cons

All of the amazing features turned out to be not so amazing once we began to implement them. For one, everything was extremely complex and very non-user friendly. Second of all, we were promised that it would do more than it was actually able to do. And lastly, it had a ton of glitches that were constantly having to be ironed out.

August 2018

Mylene from I.T Experts Philippines

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Functionality

5 of 5

August 2018

All-in-one business solution!

Pros

Microsoft Dynamics GP is not just accounting software. It is an ERP, making you manage and have full control on your inventory, financial, services and operation.

Cons

Microsoft Dynamics GP is a bit costly, but worth it for every SMB size company. I'm not sure if nowadays this is already available via cloud. Make sure to talk with your local partner to help you and discuss your requirement.

August 2018

Michael from Inacio

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

2 of 5

Functionality

2 of 5

August 2018

Dying product

It is too bad that this product is being left behind as the push becomes for Dynamics 365, which is a completely different product and will require a complete reimplementation (if the features we need are even in there).

Pros

Used to be very easy to use and was cutting edge for several years. Great functionality for distribution.

Cons

Microsoft is no longer developing the product, so it has become very stale. Hardly any new features and no current online resources.

July 2018

Tiffany from AmChar

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

2 of 5

July 2018

2 years in to using GP16 and am comfortable navigating

Pros

Our company has been able to implement many customizations for our needs. Once you learn where everything is, there is almost no end to how you can view data. The smart lists are amazing for compiling what you need in particular.

Cons

The interface is not the most user friendly. There can be many clicks before you get to where you need to be.

July 2018

Katie from BST

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

July 2018

Dynamics GP is a great Software for my needs.

This software is very user friendly.

Pros

Easy to use, very functional for our needs. Customer services is great and alwasy quick to respond.

Cons

The help function is a little hard to navigate which is why I either submit a support ticket or call when help is needed.

May 2018

Tina from Reliable Bookkeeping Services

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

May 2018

Good accounting software

Pros

The reports export to excel format nicely and are easy to customized the columns to meet your needs.

Cons

The GL account description does not show up when entering the account codes in any module so you wouldn't really notice if you keyed in the wrong account.

May 2018

Linda from PSCU

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Microsoft Dynamics GP

Pros

This system is laid out like a folder on your PC, making it intuitive for most users to learn. The import/export functionality is robust and allowed my organization to seamlessly integrate external website sales into the order processing/accounting module. This was possible because the solution is sequel based.

Cons

In order to share reports, the solution requires SharePoint, and there are times when the system processes slowly.

May 2018

Sequoia from KLM Marketing

Company Size: 2-10 employees

Review Source


Ease-of-use

2 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Powerhouse CRM

Pros

We use this platform through our clients to update our regions projected projects. The program is a power house and allows our client to segment different departments/regions and isolate us to just that region. We had problems with uploading content into a project but a recent update made it extremely easy for use to update content and automate other section.

Cons

We required training to use this program. The login process and overall navigation was a bit confusing at first.

April 2018

Thanh T. from FrontStream

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

GP is a functional product, but the user experience is not the best

Pros

The software is relatively easy to use. The biggest advantage of GP is probably it is a Microsoft product, meaning GP works well with other Microsoft products, such as the Office suite.

The learning curve is also not that steep if users are willing to learn through various blogs, videos (especially YouTube), and through Microsoft web site.

The price is very competitive, comparing to leading-edge solution such as Intacct or NetSuite.

Cons

I am a big fan of anything on the Cloud. Our controller spends lots of time to upgrade GP through different version over the years (GP is hosted either on premise or through third-party vendor's server. Of course the upgrade or any troubleshooting is not that bad with the right support from a third vendor. However, this is not value-added function in accounting/finance. If I have a choice nowadays, I will go with Intacct or NetSuite.

With a Cloud solution, users will have very little downtime. With an on-premise solution, at least in our experiences, we have lots of downtimes. Also for some reasons the software requires us to reboot the backend server from time to time due to software bugs.

April 2018

Matt from AB May

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

April 2018

Behind the times

In today's world, there are dozens of better accounting programs out there for a similar price that operate on a cloud system and are continually updated so that you are never behind the times. GP just feels obsolete.

Pros

It is cheap and gets the job done. There is a lot of help online if you need to figure out how to do something.

Cons

It is the least user-friendly software I may have ever seen. The reports are awful, not in places you would assume, and they dump out to excel in a way that makes me want to punch something.

February 2018

Lauren from appneta

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Functionality

5 of 5

February 2018

Great software with great reporting functionality

Pros

- ease of use once you know what you're doing
- ability to build smart lists, which is super helpful
- multi entity functionality

Cons

- no direct integration with tax software
- need to pair with reporting software to get accurate financial reporting
- need to log out to switch entities

January 2018

Alexa from Benitez Metal Mfg Corp.

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

January 2018

Best accounting Software I’ve used till date!

Pros

I am completely in love with program, it has been great to use it. It has been very useful and efficient whenever I find myself in a hurry.

Cons

I can say not many bad things about this product. It has helped overall in its usefulness. The only thing I would not be he very happy about is it’s price.

January 2018

Kemi from Sean Business Solution

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

Detailed Software

Microsoft Dynamics GP helps to manage business process in an efficient way

Pros

It has complete functionalities that a business requires to run its business
It is user friendly
Reporting is easy

Cons

It is not easy to customise
It is not easy to use if you don't have ground knowledge of the functional module

December 2017

Summer from Clarkson Chemical Company

Company Size: 2-10 employees

Review Source


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

A challenge to learn

Each portal operates under the same method which makes it easier to understand when moving through the many facets.

Pros

It has many functions and levels to operate a multifunctional facility. It includes Financials, Purchasing, Sales, Administrative, and a multitude of reports, inquiries, and lists that can be customized and modified to the users preferences.

Cons

There’s a lot to learn about the functions of this software. It’s difficult to correct errors and delete particular transactions. It can become very expensive depending on user support services and the number of users allowed to be on at the same time. Make sure that this is the right software for the functions of your company Before purchasing. The annual renewal can be quite expensive as well.