NetSuite Software


 

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive range of industries. The NetSuite Financials system can integrate with companies' back-office, sales and service processes.

NetSuite Financials includes applications for financial accounting, financial reporting and analytics, payment management, order and billing management, supply chain management and inventory management. Financial information through NetSuite can be accessed through a web browser or mobile device. The system undergoes automatic upgrades and comes with various customization options.

NetSuite is cloud-based and runs on a range of internet browsers. It supports data export into IIF or CSV files. Data security is ensured through NetSuite’s data center and the built-in security controls of the suite itself.

 

NetSuite - Project dashboard
 
  • NetSuite - Project dashboard
    Project dashboard
  • NetSuite - Manufacturing edition
    Manufacturing edition
  • NetSuite - Sales manager dashboard
    Sales manager dashboard
  • NetSuite - Inventory manager dashboard
    Inventory manager dashboard
  • NetSuite - Senior executive dashboard
    Senior executive dashboard
  • NetSuite - CFO/controller dashboard
    CFO/controller dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

41 Reviews of NetSuite

 

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Software Advice Reviews (35)
More Reviews (6)

Showing 1-20 of 35

Sam from Meadowbrook
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Failed implementation and Oracle doesn’t care

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We asked Netsuite ( just purchased by Oracle) for a refund based on not having the customization ready after 9 months. They told us basically they would not refund us the money and to basically sue them in California . We are a small company couldn’t afford. To do that . Be careful this a huge implementation and not good for small companies. I wish they would have been honest before they took our money. I hope this saves someone from making the same mistake we made.

Pros

Nice people located all over the world. That will try to help you if they can but to fragmented to be effective

Cons

We were promised a few very specific features that were a very important part of our business and 9 months later still not operational.

Review Source
 
 

Sahil Vijay from Vijay Holdings LLC
Specialty: Plumbing & HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Super software for medium sized business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Solid performance, cloud based, easy to create users and superb security. You can really rest assured that with Netsuite, your business will be well served.

Cons

Costly and takes a long time to implement not to mention you have to implement through a third party reseller.

Review Source
 
 

Amy from Floracopeia
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Great for tracking stats and employee accountability on tasks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love starting the day by seeing how many orders we have to ship, vs how many manufacturing tasks we have. It's a great, easy and fast way to line out the day's work

Cons

When mass creating manufacturing work orders, it duplicates a lot of the orders, and pulls up orders that we are out of stock on bulk or unable to complete at the time.

Review Source
 
 

Mylene from I.T Experts Philippines
Specialty: Office equipment & supplies
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

The #1 cloud ERP solution!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Netsuite is a cloud ERP that enables the company to use ERP system in low-cost manner. Netsuite offers complete modules to run a business just like Inventory, Accounting and CRM.

Cons

Try to request for a demo or trial for the software prior to engagement. This will help you understand and experience the look and feel of the system.

Review Source
 
 

JENNALEE from Consure Medical
Specialty: Medical equipment & supplies
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

NetSuite is fantastic! It is just very expensive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

NetSuite comes with so many features. Definitely one of the best systems out there. Customer support is great as well. The system is very user-friendly. If you are a bigger company, NetSuite may very well be worth the high cost.

Cons

It is *very* expensive. Definitely one of the most expensive systems out there. Also, implementation is on the lengthy side.

Review Source
 
 

Denver from I.T Experts Philippines
Specialty: Electrical supplies
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Big help to develop a career path that can enhance the skills of employees.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Its a great system that will help businesses to be more competitive and more reliable. Also because it is cloud base software the advantage of it is that you're always using the most current version or the updated platform.

Cons

This system will challenge your skills and ability to adopted on new advanced technology and you need to commit your time to be more effective.

Review Source
 
 

Brian from Nu-Brite industries
Specialty: Automotive
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Reached out to Netsuite to see if they would be a good fit for our ERP search

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would love to work with them again on another project but they are a good a fair team.

Pros

Overall a great solution with lots of modules and options for manufacturing. Great qualification skills and a effective demo from their staff.

Cons

We came to the understanding that our company would not be a good fit for the solutions. It is great to work with a vendor that gives you straight answers and does not try and over sell.

Review Source
 
 

Emily from lgh
Specialty: Other goods
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Accounting made easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

While utilizing the system it provided a lot of different functionalities. The company has multiple entities and cost centers within each entity which all had different cost codes. The system kept everything orderly and made it easy to record keep for each entity and department.

Cons

I did not have any negative experiences with this particular service. Maybe just the initial set up was challenging because we had a complicated structure.

Review Source
 
 

Tharsanan from University of moratuwa
Specialty: Other goods
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Best ERP software You should try.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is the right software which gives us, capability to grow faster.

Pros

One of the best ERP software i ever used. It is easy to use and configure. it gives us many features for users and beginners can learn this software easily.

Cons

I don't have any major Cons but they can improve their customer support. A lot of available features make this product little complex.

Review Source
 
 

Carlos from gA
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

The Future is Now with NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions.
NetSuite Financials includes applications for financial accounting, financial reporting and analytics, payment management, order and billing management, supply chain management and inventory management. Financial information through NetSuite can be accessed through a web browser or mobile device. The system undergoes automatic upgrades and comes with various customization options.

NetSuite is cloud-based and runs on a range of internet browsers.

Cons

Does not supports data export into xls files. CSV files are limited to only one worksheet for export, not multiple worksheets as xls files

Review Source
 
 

Jan from Fonality
Specialty: Office equipment & supplies
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Netsuite has been a huge help for our company.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Inventory control and communication to customers via email and employees has been smooth because of Netsuite.

Cons

Building reports can be complicated and can be difficult to figure out for a non-tech. You can spend hours with Netsuite support to build a report for your need.

Review Source
 
 

Brian from Midwest Foods
Specialty: Food & beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Netsuite Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Netsuite has a dynamic interface which allows for customization for all of our business needs. We can set it up so that everything we use is in one place.

Cons

Uploading large amounts of data will cause lags and delays. It can take hours to edit data if your company has a larger inventory.

Review Source
 
 

Alex from Netfortris
Specialty: Other goods
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Useful review of information

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

-tabs are easy to use to search a customer's account for orders, sales history, and other useful information without having to navigate to multiple web pages
-placing orders and reviewing orders is straight forward process and appears as a line item for easy reviewing.
-useful 'back' tabs to navigate if you click on an order and want to go back to the main customer account page

Cons

-no order summary when reviewing sales orders, so you have to click on each order to see what was ordered
-sometimes webpages can be a little slow loading.

Review Source
 
 

Yoga from Sonifi solutions
Specialty: Other goods
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Netsuite- Financials review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall we are not satisfied on NetSuite product. we are still struggling to maintain the same.

Pros

Not much pros to mentioned however i would only say It does have lot of features for our financials

Cons

Nothing is standardized, worst customer support , lack of communication gap between their customers. no smooth integration between different systems

Review Source
 
 

Olivia from K08 Sounds
Specialty: Other goods
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Customer support is rare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is an efficient and up to date software, but there is no hope for users that may have questions, etc.

Cons

After the trial it’s very hard to get any customer service or contact from the company. The service team sells the product and then they are nowhere to be found, and very difficult to contact.

Review Source
 
 

Sagit from Candywirez
Specialty: Other goods
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall its a good program, and I do enjoy using it in my company.

Pros

Netsuite has many functions to make any business run easily and smoothly. This program is very user friendly.

Cons

Since there are so many tools you can use with Netsuite, it can get a little confusing to set up you Netsuite the way you want it. There are many different options to customize your homepage which can get a little tedious.

Review Source
 
 

Kristine from Aleatech
Specialty: Other goods
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

NetSuite CRM+

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's a good all around software.

Pros

Because NetSuite provides customization it gives you freedom to tweak the software and mold it perfectly to your business needs

Cons

Sometimes upgrades and new versions causes problems with the current system. Keeping up with NetSuite, tech drama. The price is too expensive for small business owners :-(

 
 

Daniel from Netfortris
Specialty: Other goods
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Netsuite is a great tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'd highly recommend Netsuite for anyone that is used to SAP.

Pros

I like the ease of use, reporting features are great, and overall experience is excellent. I also like the fact that I can be anywhere in the world and log into my account.

Cons

Product support is lacking. Takes a long time for requests to be fulfilled, or they will tell you flat out that it will take 6months to a year.

 
 

Brian from Midwest Foods
Specialty: Food & beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Netsuite Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

This product allows for easy user navigation. CSV uploads are a time saver and allow for mass amounts of data to be changed in the system quickly.

Cons

It will occasionally freeze up when running various larger reports with more than five or ten criteria.

 
 

Lina from Bankrate, Inc
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Netsuite to assist

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to navigate, for someone that does not have significant experience with ERPs. navigation is intuitive for the most part.

Cons

Cannot do a regular search on the B/S and Income Statement report. Cannot run Dr/(Cr) TB straight our of the system.

 
 
 
Showing 1-6 of 6

Ray from Call One
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Netsuite for ERP/CRM/eCommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, Netsuite has met our needs in our ERP migration and has a robust CRM/eCommerce capability as well.

Pros

Netsuite / Oracle is the total package for small companies looking for a an ERP/CRM and eCommerce platform all rolled into one product. The software is cloud-based and is updated twice per year and give news capabilities. It's eCommerce software has evolved nicely over the past 5 years and gets better and better.

Cons

Netsuite has many capabilities and you want to make good of use of it within your company. Sometimes that requires customizations which take more time and money than you would like, but that is with all software.

Review Source: Capterra
 

Taylor from Pocket Nurse

February 2016

February 2016

Order Management and Accounting

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We primarily use Netsuite for our Order Management and Accounting (AR/AP, Vendors). Overall the product is good, however we (when I say we, I mean my company) made a large amount of customizations. NetSuite has been able to accomodate them, however our Warehouse Magament site is struggling.

NS has a great product to offer, but my recommendation is - try and use the out of box features as it will handle the bulk of your processes - also, if it doesn't I would change your internal process as NS follows business standards.

If you choose to make changes - I would go with a NetSuite partner - not a random 3rd party copmany that does not have expierence and is only looking to make money.

Review Source: Capterra
 

Angela from Omar Medical Supplies, Inc

June 2015

June 2015

Excellent service and Friendly user.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software is one of the best and the service and customer service are great. I really like the friendly user and that we can log in anywhere as long as there is internet.

Review Source: Capterra
 

Jaime from Omar Medical Supplies, Inc

June 2015

June 2015

Very easy and friendly user. Great to keep track of notes an records.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We been with Netsuite since 2008 and we are very satisfied with the service, always innovative and the ease of use is excellent. The quality and system always works perfectly.

Review Source: Capterra
 

Amanda from Evolving Nutrition

March 2014

March 2014

NetSuite for Small Business Application

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our company has been using NetSuite since 2011, when we first formed our organization. We have found that the user interface is easy to use and simple to train on when bringing in new hires. The transparency of the system allows us to track the complete process of an order - from the point the order is physically taken until the package has been delivered to our client's office, allowing us to offer supreme customer service. In addition, from a sales stand point, NetSuite can tell our managing partners how the company is trending in regards to total dollars sold, products sold, inventory levels, and how target market areas are performing. With NetSuite, our company has been able to grow from a small garage operation to now residing in a warehouse and office space, while growing our sales over 100% in the first two years.

Review Source: Capterra
 

Karin from GUHDO USA Inc

March 2014

March 2014

Overall a great asset for us!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were very apprehensive about switching accounting programs after 20 years on Great Plains/Microsoft Dynamics. No time for a big learning curve and we are short-staffed as it is. Our implementation went extremely well....Netsuite does a fantastic job of preparing and setting up the basic system (posting accounts and processes). They provided a workbook with lots of questions how we wanted to be able to process, organize and post items to establish procedure and reporting functionality as well as role access and restrictions correctly. We went live 18 months ago and have never looked back. There are still many capabilities we haven't even implemented yet and are discovering new features daily. The "Suite Answers" site is a fabulous resource to guide you through finding answers and step-by-step instructions how to adjust or change certain features once you have gone live. When you don't find the answer there, you simply open a case and get direct assistance which is also addressed very quickly and efficiently. Their follow up is amazing! The downside? The cost seemed a bit staggering to us, but all you need to run Netsuite is internet access and a basic computer. Netsuite upgrades their program pretty regularly with improvements, new functions etc. which is all included in your contract. When I look back and remember how much we were spending on not only software upgrades, but the hardware upgrades often necessary to make software upgrades function...and the cost of our IT guy to maintain our server....well..it's a no-brainer! I have given it 5 stars throughout because 4 stars gives it 80% thumbs up......I'd rate it closer to 90% thumbs up! Oh, and did I mention, I can go to the beach and still be working???

Review Source: Capterra