Astea Alliance

Housecall Pro

Add to compare

Ratings & Reviews

Overall Rating

3.80 / 5 (27)

4.74 / 5 (2,405)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

August 30, 2019

July 13, 2020

Pros/Cons

  • Pros

  • Very functional and higly configurable and supports our overall service operations

  • It’s very comprehensive and performs a great deal of background checks in terms of warranty claims takes out a lot of manual work

  • Cons

  • The advantage of having a lot of capability is that it takes time to uncover all of it's power. It's strengths are also it's weakness.

  • Keeps kicking me out 20 to 30x a day. I try to complete my service calls and have to wait to log back in.

  • Pros

  • The product is easy to use! I like the messages that it sends the customers. The scheduling is amazing. Just an amazing product.

  • This program is very easy to use and within house all has got to be the best I have ever seen

  • Cons

  • Although it is a very user-friendly system, I did have to separate my quickbooks from the server as it didn't merge as well as was originally thought.

  • When you refer other pros if they stay on the free trial till it runs out they wont give you the referral bonus

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

55 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots