Astea Alliance

UpKeep

Add to compare

Ratings & Reviews

Overall Rating

3.80 / 5 (27)

4.66 / 5 (1,129)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

August 30, 2019

July 1, 2020

Pros/Cons

  • Pros

  • Very functional and higly configurable and supports our overall service operations

  • It’s very comprehensive and performs a great deal of background checks in terms of warranty claims takes out a lot of manual work

  • Cons

  • The advantage of having a lot of capability is that it takes time to uncover all of it's power. It's strengths are also it's weakness.

  • Keeps kicking me out 20 to 30x a day. I try to complete my service calls and have to wait to log back in.

  • Pros

  • Super Easy to use and simple. I love the flow of the app and that you don’t have to search hard to find things.

  • The app is great. The interface is simple and intuitive. The ability to communicate with employees within a work order is fantastic.

  • Cons

  • Occasionally it has crashed but Customer Support have been helpful

  • The learning curve on the setup is a bit steep, but their support is pretty good.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

9 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots