Astea Alliance

Wintac

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Ratings & Reviews

Overall Rating

3.80 / 5 (27)

4.19 / 5 (689)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

August 30, 2019

February 27, 2020

Pros/Cons

  • Pros

  • Very functional and higly configurable and supports our overall service operations

  • It’s very comprehensive and performs a great deal of background checks in terms of warranty claims takes out a lot of manual work

  • Cons

  • The advantage of having a lot of capability is that it takes time to uncover all of it's power. It's strengths are also it's weakness.

  • Keeps kicking me out 20 to 30x a day. I try to complete my service calls and have to wait to log back in.

  • Pros

  • It is easy to use and customer service is great.

  • I like it’s a all in one software and it has some great features

  • Cons

  • A little tricky to get around at the start, but once you understand the capabilities it is awesome.

  • I WOULD LIKE IT IF THE INTEGRATIONS WERE MOVING ALONG A BIT FASTER. ALSO, INVENTORY SEEMS TO BE DIFFICULT TO GRASP FOR US.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots