Verizon Connect Work vs Freshdesk

Verizon Connect Work has 148 reviews and a rating of 2.69 / 5 vs Freshdesk which has 2214 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

2.69 / 5 (148)

4.50 / 5 (2,214)

Ease-of-Use

3.0 / 5

4.5 / 5

Value for Money

2.5 / 5

4.5 / 5

Customer Support

2.5 / 5

4.5 / 5

Functionality

2.5 / 5

4.5 / 5

Last Review Written

June 11, 2020

October 20, 2020

Pros/Cons

  • Pros

  • It has many many functions. Full of cool features. Very useful.

  • The program is fairly straight forward, and easy to use. Booking calls is easy, once you have the clients already in the system.

  • Cons

  • Confusing some times. There are so many features and tools.

  • It used to be slow....but that has stopped - so no Cons at this point

  • Pros

  • This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.

  • very easy to use. Support was very responsive to questions.

  • Cons

  • The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

  • I think the price is right but it is a little too high if you add some features.

Pricing

Pricing Range

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux